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Master the ITIL 4 framework. Join now to master the core concepts of the ITIL4 framework.
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Corporate ServedITILv4 Training Program
ITILv4 Training Program
ITILv4 Foundation Training Program
- The ITIL 4 is a valid accreditation as an entry to ITIL 4 and assures individuals to look at IT service management through an end-to-end operating model.
Course Introduction
Service Management: Key Concepts
The Guiding Principles
The Four Dimensions of Service Management
Service Value System
Continual Improvement
Overview of ITIL Practices
Placement Guide
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- Course Introduction
Let’s Get to Know Each Other
Course Overview
Course Learning Objectives
Course Structure
Course Agenda
Introduction to IT Service Management in the Modern World
Introduction to ITIL 4
Case Study: Axle Car Hire
Case Study: The CIOs Vision for Axle
Exam Details
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- Service Management: Key Concepts
Value and Value Co-Creation
Value: Service, Products, and Resources
Service Relationships
Value: Outcomes, Costs, and Risks
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- The Guiding Principles
The Seven Guiding Principles
Applying the Guiding Principles
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- The Four Dimensions of Service Management
Organizations and People
Information and Technology
Partners and Suppliers
Value Streams and Processes
External Factors and Pestle Model
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ITILv4 Managing Professional Training Program
40k
LearnersWeekend/WeekdayLive
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- 2 Live Project
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ITILv4 Strategic Leader Training Program
40k
LearnersWeekend/WeekdayLive
Class
- 2 Live Project
- Self-Paced/ Classroom
- Certification Pass Guaranteed
ITILv4 Master Training Program
40k
LearnersWeekend/WeekdayLive
Class
- 2 Live Project
- Self-Paced/ Classroom
- Certification Pass Guaranteed
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Prepare & Practice for real-life job interviews by joining the Mock Interviews drive at Croma Campus and learn to perform with confidence with our expert team.Not sure of Interview environments? Don’t worry, our team will familiarize you and help you in giving your best shot even under heavy pressures.Our Mock Interviews are conducted by trailblazing industry-experts having years of experience and they will surely help you to improve your chances of getting hired in real.
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