Salesforce B2B Commerce (CloudCraze) Training Program

Understanding Customer Accounts

Creating and Managing Customer Accounts

Managing Customer Profiles

Setting Up Payment Methods

Managing Customer Orders

Managing Customer Returns

Managing Customer Loyalty Programs

Analyzing Customer Data

Leveraging Customer Insights

Automating Customer Communications

Understand the different types of customer accounts and how to create them in Salesforce B2B Commerce on lightning.

Utilize the customer account hierarchy to manage customer relationships.

Create and manage customer accounts, contacts, and user profiles.

Leverage customer account data to create targeted marketing campaigns.

Overview of Promotions

Creating Promotions

Managing Promotions

Promotion Rules

Promotion Sets

Promotion Scheduling

Promotion Reporting

Promotion Optimization

Promotion Troubleshooting

Best Practices for Promotions

Understand the different types of promotions available in Salesforce B2B Commerce on lightning.

Create and manage promotions in Salesforce B2B Commerce on lightning.

Utilize the Promotion Builder to create and manage promotions.

Leverage the Promotion Manager to monitor and analyze the performance of promotions.

Overview of Third-Party Integrations with Salesforce B2B Commerce

Setting Up Third-Party Integrations with Salesforce B2B Commerce

Configuring Third-Party Integrations with Salesforce B2B Commerce

Troubleshooting Third-Party Integrations with Salesforce B2B Commerce

Best Practices for Integrating with Third-Party Systems

Leveraging APIs for Third-Party Integrations

Automating Third-Party Integrations with Salesforce B2B Commerce

Security Considerations for Third-Party Integrations

Managing Third-Party Integrations with Salesforce B2B Commerce

Optimizing Third-Party Integrations with Salesforce B2B Commerce

Understand the different types of third-party integrations available with Salesforce B2B Commerce on lightning.

Implement the necessary steps to integrate Salesforce B2B Commerce with third-party systems.

Utilize the Salesforce B2B Commerce APIs to integrate with third-party systems.

Troubleshoot and debug any integration issues that may arise.

Understanding Content and Asset Management

Creating and Managing Content

Managing Assets in Salesforce B2B Commerce

Working with Content Variations

Using Content Sets

Working with Content Rules

Managing Content Approvals

Working with Content Types

Managing Content and Assets in Salesforce B2B Commerce

Troubleshooting Content and Asset Issues

Understand how to create and manage content assets in Salesforce B2B Commerce on lightning.

Be able to create and manage content assets such as images, videos, and documents.

Learn how to use the Content Builder to create and manage content assets.

Be able to use the Content Asset Library to store and manage content assets.

Understanding the Security Model of Salesforce B2B Commerce on Lightning

Best Practices for Securing Your Salesforce B2B Commerce on Lightning Environment

Optimizing Performance with Salesforce B2B Commerce on Lightning

Leveraging Salesforce B2B Commerce on Lightning for Improved Security

Troubleshooting Performance Issues with Salesforce B2B Commerce on Lightning

Enhancing Security with Salesforce B2B Commerce on Lightning

Utilizing Salesforce B2B Commerce on Lightning for Improved Performance

Implementing Security Controls for Salesforce B2B Commerce on Lightning

Optimizing Performance with Salesforce B2B Commerce on Lightning Tools

Enhancing Security with Salesforce B2B Commerce on Lightning Tools

Understand the importance of performance and security in Salesforce B2B Commerce on lightning.

Implement best practices to optimize performance and security of Salesforce B2B Commerce on lightning.

Utilize the Salesforce Security Model to secure data and transactions.

Monitor and troubleshoot performance and security issues in Salesforce B2B Commerce on lightning.

Identifying and Resolving Common Issues in Salesforce B2B Commerce

Debugging and Troubleshooting Salesforce B2B Commerce

Analyzing and Resolving Performance Issues in Salesforce B2B Commerce

Debugging and Troubleshooting Lightning Components

Debugging and Troubleshooting Apex Code

Debugging and Troubleshooting Visualforce Pages

Debugging and Troubleshooting Workflows

Debugging and Troubleshooting Process Builder

Debugging and Troubleshooting Data Loader

Debugging and Troubleshooting Integration Issues

Identify and resolve errors in Salesforce B2B Commerce on lightning.

Utilize the Salesforce B2B Commerce on lightning debugging tools to troubleshoot issues.

Analyze and debug code to identify and fix issues.

Develop strategies to prevent future errors in Salesforce B2B Commerce on lightning.

Introduction to Salesforce B2B Commerce on Lightning

Understanding the Lightning Experience for B2B Commerce

Configuring the B2B Commerce on Lightning Platform

Creating and Managing Products in B2B Commerce on Lightning

Managing Orders and Quotes in B2B Commerce on Lightning

Managing Accounts and Contacts in B2B Commerce on Lightning

Managing Pricing and Discounts in B2B Commerce on Lightning

Managing Payments and Shipping in B2B Commerce on Lightning

Integrating with Third-Party Systems in B2B Commerce on Lightning

Leveraging Advanced Features in B2B Commerce on Lightning

Optimizing Performance in B2B Commerce on Lightning

Troubleshooting and Debugging in B2B Commerce on Lightning

Best Practices for B2B Commerce on Lightning

Security and Compliance in B2B Commerce on Lightning

Extending and Customizing B2B Commerce on Lightning

Understand the fundamentals of Salesforce B2B Commerce on Lightning and its features.

Develop and configure custom B2B Commerce applications on the Lightning platform.

Utilize the Lightning App Builder to create custom user experiences.

Leverage the Salesforce Commerce Cloud APIs to integrate with external systems.