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Master Salesforce Agentforce with real projects, AI automation skills, certification prep, and placement support.

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CURRICULUM & PROJECTS

Salesforce Agentforce Training Program

    What is Agentforce

    Agentforce vs Einstein Copilot

    Agentforce Architecture

    Core Business Use Cases

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    Einstein Platform Overview

    Trust Layer & AI Ethics

    Prompt Grounding

    Role of Data Cloud

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    Agents, Topics & Actions

    Instructions & Guardrails

    Agent Orchestration

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    Enabling Agentforce

    Defining Agent Role & Behavior

    Testing & Debugging

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    Topic Design Best Practices

    Intent Detection

    Multi-Topic Conversations

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    Standard Actions

    Flow-Based Actions

    Apex-Based Actions

    Error Handling

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    Autolaunched Flows

    Input & Output Mapping

    Real-Time Record Updates

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    Invocable Apex Methods

    Security & Governor Limits

    Structured Responses

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    CRM & External Data Integration

    Data Grounding

    Personalization Strategies

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    Case Summarization

    Knowledge Recommendations

    Live Agent Integration

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    Lead Qualification

    Opportunity Insights

    AI-Powered Email Drafting

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    Lightning App Builder

    Utility Bar Configuration

    Experience Cloud Integration

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    Permission Sets

    Field-Level Security

    Prompt Safety & AI Controls

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    Conversation Logs

    Performance Tracking

    Continuous Quality Improvement

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    Sandbox to Production Strategy

    Version Control

    Cost Optimization

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    Service Desk Agent

    HR Policy Assistant

    Event Registration Agent

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    Salesforce AI Associate

    AI Specialist

    Agentforce Career Opportunities

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+ More Lessons

Course Design By

naswipro

Nasscom & Wipro

Course Offered By

croma-orange

Croma Campus

Real

star

Stories

success

inspiration

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Maan Thakur

career upgrade

person1

Nitin Kumar

career upgrade

person1

Sachin Pal

career upgrade

person1

Keshav Kumar

career upgrade

hourglassCourse Duration

30 Hrs.
Know More...
Flexible Batches For You
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    04-Apr-2026*

  • Weekend
  • SAT - SUN
  • Mor | Aft | Eve - Slot
  • flexible-white-icon

    30-Mar-2026*

  • Weekday
  • MON - FRI
  • Mor | Aft | Eve - Slot
  • flexible-white-icon

    01-Apr-2026*

  • Weekday
  • MON - FRI
  • Mor | Aft | Eve - Slot
  • flexible-focus-icon

    04-Apr-2026*

  • Weekend
  • SAT - SUN
  • Mor | Aft | Eve - Slot
  • flexible-white-icon

    30-Mar-2026*

  • Weekday
  • MON - FRI
  • Mor | Aft | Eve - Slot
  • flexible-white-icon

    01-Apr-2026*

  • Weekday
  • MON - FRI
  • Mor | Aft | Eve - Slot
Course Price :
For Indian
38,889 35,000 10 % OFF, Save 3889
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Program fees are indicative only* Know more

SELF ASSESSMENT

Learn, Grow & Test your skill with Online Assessment Exam to
achieve your Certification Goals

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Get exclusive
access to career resources
upon completion
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Mock Session

You will get certificate after
completion of program

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LMS Learning

You will get certificate after
completion of program

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Career Support

You will get certificate after
completion of program

Showcase your Course Completion Certificate to Recruiters

  • checkgreenTraining Certificate is Govern By 12 Global Associations.
  • checkgreen1Training Certificate is Powered by “Wipro DICE ID”
  • checkgreen2Training Certificate is Powered by "Verifiable Skill Credentials"

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Not Just Studying

We’re Doing Much More!

Empowering Learning Through Real Experiences and Innovation

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Mock Interviews

Prepare & Practice for real-life job interviews by joining the Mock Interviews drive at Croma Campus and learn to perform with confidence with our expert team.Not sure of Interview environments? Don’t worry, our team will familiarize you and help you in giving your best shot even under heavy pressures.Our Mock Interviews are conducted by trailblazing industry-experts having years of experience and they will surely help you to improve your chances of getting hired in real.
How Croma Campus Mock Interview Works?graph_new

Not just learning

we train you to get hired.

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What Our Students Say

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WHAT OUR ALUMNI SAYS ABOUT US

Profile
Katherine Donalds Brijesh
Salesforce

Great course, Thankyou Croma Campus for comprehensive training in Salesforce. The course worth every penny and highly recommended for the learners. The hands-on assignment and live project training are the biggest reasons why I just loved the course. Read more...

5 Star Rating
Profile
Mukesh Pathak
Salesforce

I strongly believe that Croma Campus is just the right platform to embrace a career in Salesforce. The LIVE video lectures delivered for the course was just amazing and it took my expectations to another level. I approached many institutes to learn Salesforce before Croma Campus but I was not satisf Read more...

5 Star Rating
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Pallavi Tyagi
Salesforce

I am happy with the customized Python content and resolving my queries on time. The course content was up to the mark and prepared as per the latest industry standards. Most concepts were given through examples and explanations. Mentors are also qualified and expert in their domain. They are working Read more...

5 Star Rating
Profile
Afzal
Salesforce

Hi, I have successfully completed Salesforce training from Croma Campus and I am very confident because I have improved my skills and knowledge So thank you Croma Campus. Read more...

4 Star Rating
Profile
Ajay Singh
Salesforce

I enrolled myself at Croma Campus for Salesforce SFDC Certification Training. I am really satisfied with this institution as they have professional trainers and the best facilities in Noida. I am satisfied with the training I am receiving from my trainer as well as the infrastructure of the institut Read more...

4.5 Star Rating
Profile
Herry
Salesforce

I was in search of a certified institution for Salesforce SFDC Certification Training. Recently, I was surfing the net and saw an ad from Croma Campus regarding Salesforce training. This immediately grabbed my attention and I visited Croma Campus the next day. After looking at their tech facilities, Read more...

4.5 Star Rating
Profile
Nishant Grover

Hi, myself Nishant Grover from Udaipur. I joined Croma Campus for learning this course. The trainer’s knowledge and experience helped me achieve the desired skills. This institute helped me in getting the desired job. The faculty is good. The classes were provided face-to-face. My overall experien Read more...

4 Star Rating
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Students Placements & Reviews

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Jayad Chaurasiya
Jayad Chaurasiya
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Harikesh Panday
Harikesh Panday
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Kapil Sharma
Kapil Sharma
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Mohammad Sar
Mohammad Sar
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Rupesh Kumar
Rupesh Kumar
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Saurav Kumar
Saurav Kumar
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Our learners
transformed their careers

highest
35 Laks

Highest Salary Offered

money
50%

Average Salary Hike

building
30K+

Placed in MNC’s

setting
15+

Year’s in Training

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A majority of our alumni

fast-tracked into managerial careers.

Get inspired by their progress in the

Career Growth Report.

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