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Home /Salesforce/ Salesforce Business Analyst Certification

Become an expert in customizing and configuring Salesforce. Enroll yourself today to learn Salesforce administrator.

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30 Hrs.

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Format

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CURRICULUM & PROJECTS

Salesforce Business Analyst Certification

    Cloud Computing: Overview on SaaS, PaaS, IaaS

    What is CRM Architecture of CRM and its uses.

    Creation of Salesforce Account for Practice.

    Overview of MVC Model: M-Model, V-View, and C-Controller

    Deep understanding of Application, Objects, Fields, Tabs

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    Understanding Salesforce User Interface

    Understanding Sales Standard App Objects – Standard & Custom Fields – Standard & Custom Data Types

    Creation of Object, Tab & App

    Field Dependencies – State & Country Example

    Object Relationships

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    Lookup Relationship and Master Detail Relationship

    Junction Object (Many To Many Relationship)

    Lookup Filters

    Formula Fields

    Rollup Summary Field

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    Introduction to Page Layout

    Profiles – Set of Permissions, Visibilities

    Users and Profiles

    Permission Sets – Additional Permissions

    Field Level Security

    Record Types

    Record Types and Page Layouts

    Record Ownership

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    Sharing Settings – OWD, Sharing Rules, Manual Sharing

    Organization Wide Defaults

    Sharing Rules

    Manual Sharing

    Creating Profile, Permission Set, Sharing Settings

    Creating Roles & Implementing Role Hierarchy

    Creating Queue, Setting up Public Groups

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    Validation Rules

    Workflows & Approval Processes

    Auditing Process

    Field History Tracking

    Data Management

    Process Builder

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    Classic Reports

    Lightning Reports

    Dashboard (Classic & Lightning)

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    Apex Triggers

    SOQL and SOSL

    Visualforce Pages

    Apex Classes

    Standard Controller & Standard List Controller

    Custom Controller

    JavaScript / JQuery in Visual Force Page

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    Business Analysis Process and Techniques.

    Stakeholder Need Analysis.

    Introduction to Software Development Life Cycles.

    Requirement Lifecycles

    SLDC Models (Waterfall, Spiral, Agile, Incremental)

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    Requirement Analysis and Transformation Techniques.

    Functional and Non-Functional Requirement.

    Finalizing Requirements.

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    BRS & SRS document

    Overview of Testing and UAT Testing.

    Impact Analysis in Software Testing Business Analysis Process and ER Diagram Tools for Designing use cases and data model.

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+ More Lessons

Course Design By

naswipro

Nasscom & Wipro

Course Offered By

croma-orange

Croma Campus

Real

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Stories

success

inspiration

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Abhishek

career upgrad

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Upasana Singh

career upgrad

person

Shashank

career upgrad

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Abhishek Rawat

career upgrad

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30 Hrs.
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Flexible Batches For You
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    04-Oct-2025*

  • Weekend
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    06-Oct-2025*

  • Weekday
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    08-Oct-2025*

  • Weekday
  • MON - FRI
  • Mor | Aft | Eve - Slot
  • flexible-focus-icon

    04-Oct-2025*

  • Weekend
  • SAT - SUN
  • Mor | Aft | Eve - Slot
  • flexible-white-icon

    06-Oct-2025*

  • Weekday
  • MON - FRI
  • Mor | Aft | Eve - Slot
  • flexible-white-icon

    08-Oct-2025*

  • Weekday
  • MON - FRI
  • Mor | Aft | Eve - Slot
Course Price :
For Indian
39,333 35,400 10 % OFF, Save 3933
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SELF ASSESSMENT

Learn, Grow & Test your skill with Online Assessment Exam to
achieve your Certification Goals

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Get exclusive
access to career resources
upon completion
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Mock Session

You will get certificate after
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LMS Learning

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Career Support

You will get certificate after
completion of program

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Salesforce Business Analyst Certification

Category Associate
Exam Name: Salesforce Certified Business Analyst
Exam Code: CRT-261
Exam Duration: 90 minutes
Exam Format: Multiple Choice & Scenario-Based Questions
Passing Score: 70%

Showcase your Course Completion Certificate to Recruiters

  • checkgreenTraining Certificate is Govern By 12 Global Associations.
  • checkgreen1Training Certificate is Powered by “Wipro DICE ID”
  • checkgreen2Training Certificate is Powered by "Verifiable Skill Credentials"

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Not Just Studying

We’re Doing Much More!

Empowering Learning Through Real Experiences and Innovation

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Mock Interviews

Prepare & Practice for real-life job interviews by joining the Mock Interviews drive at Croma Campus and learn to perform with confidence with our expert team.Not sure of Interview environments? Don’t worry, our team will familiarize you and help you in giving your best shot even under heavy pressures.Our Mock Interviews are conducted by trailblazing industry-experts having years of experience and they will surely help you to improve your chances of getting hired in real.
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What Our Students Say

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WHAT OUR ALUMNI SAYS ABOUT US

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Katherine Donalds Brijesh
Salesforce
testimonial

Great course, Thankyou Croma Campus for comprehensive training in Salesforce. The course worth every penny and highly recommended for the learners. The hands-on assignment and live project training are the biggest reasons why I just loved the course. Read more...

5 Star Rating
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Mukesh Pathak
Salesforce
testimonial

I strongly believe that Croma Campus is just the right platform to embrace a career in Salesforce. The LIVE video lectures delivered for the course was just amazing and it took my expectations to another level. I approached many institutes to learn Salesforce before Croma Campus but I was not satisf Read more...

5 Star Rating
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Pallavi Tyagi
Salesforce
testimonial

I am happy with the customized Python content and resolving my queries on time. The course content was up to the mark and prepared as per the latest industry standards. Most concepts were given through examples and explanations. Mentors are also qualified and expert in their domain. They are working Read more...

5 Star Rating
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Afzal
Salesforce
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Hi, I have successfully completed Salesforce training from Croma Campus and I am very confident because I have improved my skills and knowledge So thank you Croma Campus. Read more...

4 Star Rating
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Ajay Singh
Salesforce
testimonial

I enrolled myself at Croma Campus for Salesforce SFDC Certification Training. I am really satisfied with this institution as they have professional trainers and the best facilities in Noida. I am satisfied with the training I am receiving from my trainer as well as the infrastructure of the institut Read more...

4.5 Star Rating
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Herry
Salesforce
testimonial

I was in search of a certified institution for Salesforce SFDC Certification Training. Recently, I was surfing the net and saw an ad from Croma Campus regarding Salesforce training. This immediately grabbed my attention and I visited Croma Campus the next day. After looking at their tech facilities, Read more...

4.5 Star Rating
Profile
Nishant Grover
testimonial

Hi, myself Nishant Grover from Udaipur. I joined Croma Campus for learning this course. The trainer’s knowledge and experience helped me achieve the desired skills. This institute helped me in getting the desired job. The faculty is good. The classes were provided face-to-face. My overall experien Read more...

4 Star Rating
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Students Placements & Reviews

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Mohammad Sar
Mohammad Sar
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Poonam-Sharma
Poonam-Sharma
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Vikash Singh Rana
Vikash Singh Rana
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Harikesh Panday
Harikesh Panday
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Mohit-Tyagi
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Himanshi-Sharma
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FAQ's

It's a credential that validates your ability to analyze business needs and deliver Salesforce-based solutions.

Aspiring or current business analysts working in the Salesforce ecosystem.

Requirements gathering, stakeholder engagement, process mapping, and Salesforce capabilities.

Career Assistancecareer assistance
  • - Build an Impressive Resume
  • - Get Tips from Trainer to Clear Interviews
  • - Attend Mock-Up Interviews with Experts
  • - Get Interviews & Get Hired

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