What is the duration of ITILv4 certifications?

This course will take you 6-7 weeks to fully get into its functionalities.

What are the different kinds of certification levels in it?

Overall, there are 5 different levels of designations, and they are- ITIL Foundation, ITIL Specialist, ITIL Strategist, ITIL Leader, and ITIL Master

Is ITILv4 certification still in demand?

Yes, this certification holds a lot of importance in both corporate, and IT fields. If your interest lies in this, then you should surely look up to its professional training.

How many questions are there in ITIL 4 exam?

There are 40 multiple-choice questions, and whereas its time is concerned, then you will get 60 minutes to complete it.

What is the passing mark in ITIL 4 exam?

You need to score at least 65% in the examination.

What will be the mode of training?

We provide both offline, and online training, you can opt for either as per your concern.

Home /Project Management/ ITILv4 Foundation Training Program

Master the ITIL framework. Join and learn how to use the framework under an ITIL expert.

4.9 out of 5 based on 16589 votes

4.2/5

4.8/5

4.6/5

4.3/5

4.5/5

Course Duration

18 Hrs.

Live Project

2 Project

Certification Pass

Guaranteed

Training Format

Live Online /Self-Paced/Classroom

Watch Live Classes

GUIDE ME

Speciality

250+

Professionals Trained

Batches every month

20+

Countries & Counting

100+

Corporate Served

CURRICULUM REAL STORIES PROJECTS COURSE FEE SELF-ASSESSMENT ACTIVITIES PLACEMENTS practice tests ENROLL NOW

CURRICULUM & PROJECTS

ITILv4 Foundation Training Program

The ITIL 4 is a valid accreditation as an entry to ITIL 4 and assures individuals to look at IT service management through an end-to-end operating model.

Course Introduction

Service Management: Key Concepts

The Guiding Principles

The Four Dimensions of Service Management

Service Value System

Continual Improvement

Overview of ITIL Practices

Placement Guide

Get full course syllabus in your inbox

Course Introduction

Let’s Get to Know Each Other

Course Overview

Course Learning Objectives

Course Structure

Course Agenda

Introduction to IT Service Management in the Modern World

Introduction to ITIL 4

Case Study: Axle Car Hire

Case Study: The CIOs Vision for Axle

Exam Details

Get full course syllabus in your inbox

Service Management: Key Concepts

Value and Value Co-Creation

Value: Service, Products, and Resources

Service Relationships

Value: Outcomes, Costs, and Risks

Get full course syllabus in your inbox

The Guiding Principles

The Seven Guiding Principles

Applying the Guiding Principles

Get full course syllabus in your inbox

The Four Dimensions of Service Management

Organizations and People

Information and Technology

Partners and Suppliers

Value Streams and Processes

External Factors and Pestle Model

Get full course syllabus in your inbox

Service Value System

Overview of Service Value System

Overview of the Service Value Chain

Get full course syllabus in your inbox

Continual Improvement

Introduction to Continual Improvement

The Continual Improvement Model

Relationship between Continual Improvement and Guiding Principles

Get full course syllabus in your inbox

Overview of ITIL Practices

Purpose of ITIL Practices

00 | www.cromacampus.com

The Continual Improvement Practice

The Change Control Practice

The Incident Management Practice

The Problem Management Practice

The Service Request Management Practice

The Service Desk Practice

The Service Level Management Practice

Get full course syllabus in your inbox

Placement Guide

Tips to clear an Interview

Common Interview questions and answers

ITIL4 Interview Questions and Answers

Resume Building Guide

Career roadmap and certifications

Attempt for ITIL4 Global Certification Exam, if any

Start applying for Jobs

Get full course syllabus in your inbox

+ More Lessons

Course Design By

Nasscom & Wipro

Course Offered By

Croma Campus

Real

Stories

success

inspiration

Abhishek

career upgrad

Upasana Singh

career upgrad

Shashank

career upgrad

Abhishek Rawat

career upgrad

Course Duration

18 Hrs.

Know More...

Weekday1 Hr/Day

Weekend2 Hr/Day

Training ModeClassroom/Online

Flexible Batches For You

28-Jun-2025*
Weekend
SAT - SUN
Mor | Aft | Eve - Slot

30-Jun-2025*
Weekday
MON - FRI
Mor | Aft | Eve - Slot

02-Jul-2025*
Weekday
MON - FRI
Mor | Aft | Eve - Slot

28-Jun-2025*
Weekend

SAT - SUN

Mor | Aft | Eve - Slot

30-Jun-2025*
Weekday

MON - FRI

Mor | Aft | Eve - Slot

02-Jul-2025*
Weekday

MON - FRI

Mor | Aft | Eve - Slot

Course Price :

For Indian

35,000 31,500 10 % OFF, Save 3500

Expires in: 00D:00H:00M:00S

Program fees are indicative only* Know more

SELF ASSESSMENT

Learn, Grow & Test your skill with Online Assessment Exam to
achieve your Certification Goals

Get exclusive
access to career resources
upon completion

Mock Session

You will get certificate after
completion of program

LMS Learning

You will get certificate after
completion of program

Career Support

You will get certificate after
completion of program

Showcase your Course Completion Certificate to Recruiters

Training Certificate is Govern By 12 Global Associations.
Training Certificate is Powered by “Wipro DICE ID”
Training Certificate is Powered by "Verifiable Skill Credentials"

in Collaboration with

Not Just Studying

Name: ITILv4 Foundation Training Program
Item: ITILv4 Foundation Training Program
Rating: 4.90

We’re Doing Much More!

Empowering Learning Through Real Experiences and Innovation

Career Transition

Career Gap

Placement Activities

Placement Drives

Latest Hiring

Whats App Reviews

Mock Interviews

Prepare & Practice for real-life job interviews by joining the Mock Interviews drive at Croma Campus and learn to perform with confidence with our expert team.Not sure of Interview environments? Don’t worry, our team will familiarize you and help you in giving your best shot even under heavy pressures.Our Mock Interviews are conducted by trailblazing industry-experts having years of experience and they will surely help you to improve your chances of getting hired in real.

How Croma Campus Mock Interview Works?