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Master the ITIL 4 framework. Join now to master the core concepts of the ITIL4 framework.

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Course Duration

18 Hrs.

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2 Project

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ITILv4 Training Program

ITILv4 Training Program

Project Management
ITILv4 Foundation Training Program
40k LearnersWeekend/WeekdayLive Class
  • 2 Live Project
  • Self-Paced/ Classroom
  • Certification Pass Guaranteed

  • The ITIL 4 is a valid accreditation as an entry to ITIL 4 and assures individuals to look at IT service management through an end-to-end operating model.
    • Course Introduction

      Service Management: Key Concepts

      The Guiding Principles

      The Four Dimensions of Service Management

      Service Value System

      Continual Improvement

      Overview of ITIL Practices

      Placement Guide

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  • Course Introduction
    • Let’s Get to Know Each Other

      Course Overview

      Course Learning Objectives

      Course Structure

      Course Agenda

      Introduction to IT Service Management in the Modern World

      Introduction to ITIL 4

      Case Study: Axle Car Hire

      Case Study: The CIOs Vision for Axle

      Exam Details

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  • Service Management: Key Concepts
    • Value and Value Co-Creation

      Value: Service, Products, and Resources

      Service Relationships

      Value: Outcomes, Costs, and Risks

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  • The Guiding Principles
    • The Seven Guiding Principles

      Applying the Guiding Principles

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  • The Four Dimensions of Service Management
    • Organizations and People

      Information and Technology

      Partners and Suppliers

      Value Streams and Processes

      External Factors and Pestle Model

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Project Management
ITILv4 Managing Professional Training Program
40k LearnersWeekend/WeekdayLive Class
  • 2 Live Project
  • Self-Paced/ Classroom
  • Certification Pass Guaranteed
Project Management
ITILv4 Strategic Leader Training Program
40k LearnersWeekend/WeekdayLive Class
  • 2 Live Project
  • Self-Paced/ Classroom
  • Certification Pass Guaranteed
Project Management
ITILv4 Master Training Program
40k LearnersWeekend/WeekdayLive Class
  • 2 Live Project
  • Self-Paced/ Classroom
  • Certification Pass Guaranteed

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Mock Interviews

Prepare & Practice for real-life job interviews by joining the Mock Interviews drive at Croma Campus and learn to perform with confidence with our expert team.Not sure of Interview environments? Don’t worry, our team will familiarize you and help you in giving your best shot even under heavy pressures.Our Mock Interviews are conducted by trailblazing industry-experts having years of experience and they will surely help you to improve your chances of getting hired in real.
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Students Placements & Reviews

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Mohammad Sar
Mohammad Sar
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Manoj Kumar
Manoj Kumar
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Ashish Bhatt
Ashish Bhatt
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Himanshi-Sharma
Himanshi-Sharma
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Vikash Singh Rana
Vikash Singh Rana
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Harikesh Panday
Harikesh Panday
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FAQ's

To turn into a Managing Professional, you will have to know and acquire both four versions of ITIL.

It's not as difficult as it seems, but if you will come from an IT educational background, then it will be easy for you to learn this course in just a few days.

It's not a very lengthy course. In fact, it will take hardly 30-40 days to get into its function.

By enrolling in this course, you will get the opportunity to get placed in huge established companies.

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  • - Get Interviews & Get Hired

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