- 2 Live Project
- Self-Paced/ Classroom
- Certification Pass Guaranteed
- Salesforce is not a new name in the IT industry but it was ranked number one for 5-6 years together with wider career options and a promising career graph. Industries that are using Salesforce are actively recruiting people having the right skillset in the Salesforce domain. You have to be sure that you are confident enough to handle all the job role and responsibilities well and there is nothing that can stop from getting successful.
- Now, you must be wondering how to master Salesforce skills, especially at a beginner level. Well, the Salesforce training in Gurgaon is just the right option to gain all essential skills either you are a fresher who wants to start with the first job in the Salesforce space or you are experienced who want to switch to the Salesforce domain.
- Our Salesforce placement course prepares you for different Salesforce roles as per your interest. You will learn about cloud concepts, Salesforce fundamentals, create a salesforce account, and start practicing right away.
- Being the top Salesforce training institute in Gurgaon, we help you to learn technical concepts at the later stage that include Salesforce Lightning, workflows, triggers, role hierarchies, salesforce objects, salesforce app builder, force.com platform, dashboards, report generation, Salesforce Lightning, Salesforce implementation, Salesforce integration, and more.
- The objective of this Salesforce placement course is to help you gain all the fundamentals skills that are considered mandatory to start in the Salesforce space.
You will learn to configure and manage salesforce accounts and practice all Salesforce concepts practically.
The Salesforce certification course in Gurgaon ensures job success on the successful completion and you will get access to professional study materials too.
Moving further, you will get to know about various Salesforce clouds, offerings, know about data models in salesforce, salesforce security models, Salesforce Lightning concepts, integration, and a step-by-step guide to successful Salesforce implementation.
Also know about Salesforce triggers, workflows, apex classes, salesforce users, objects, automation concepts, app builder concepts, force.com platform, and more.
If you want to know about Salesforce development then register for the Salesforce Developer Course and learn all about salesforce apps from scratch.
Being a trusted Salesforce training in Gurgaon, we help you to gain all administration and development skills as per your career goals.
- When you will look at the salary trends in the Salesforce domain, it is really HUGE and attractive. Once you gain the right skills and confidence with Salesforce online training, you are eligible to apply for multiple job openings and various Salesforce roles, as per your interests and career goals.
- Based on the stats given on Indeed, Salesforce professionals usually earn between $80K to $120K as per your skillset and company you have to chosen to work for. If you choose to work on-site especially in Canada or the USA, you will get better hikes on your packages. Additionally, you can claim extra as a certified Salesforce professional.
- Being the leading institute for Salesforce Course, we help you in getting placed and grab good salary packages as a beginner or expert professional.
- You must be wondering what can be the career growth on the completion of the Salesforce certification course in Gurgaon.
You will get a chance to work on various Salesforce profiles including Salesforce Developer, Salesforce Administrator, Salesforce Architect, and Salesforce Consultant, Salesforce Service Cloud Expert, Salesforce Sales Cloud Expert, Salesforce Einstein professional, and more.
Get different salary packages for each of the profiles with amazing career growth and an exponential career graph too.
You would become eligible to apply for the certification exam and gain credentials that are noticed worldwide and get a chance to improve your career immensely.
Being an eminent Salesforce training institute in Gurgaon, we help you with placement assistance, resume building, and giving interview tips too.
- Salesforce database is growing almost every day in terms of users, popularity, and career options. So, it would never be wrong to opting for salesforce either for development or choosing salesforce as the career option. The only thing is that you must be skilled enough and complete at least one Salesforce certification course in Gurgaon before you start applying for the jobs.
- Today, when you can realize the adoption of the platform everywhere around, the career options are equally exciting. With Salesforce Training in Gurgaon, you can witness unexpected career growth and a brighter future scope ahead.
- Moving ahead, our Salesforce certification course makes you industry-ready and prepares you for leading industries as per their job roles. Salesforce is a vast platform and it has various offerings and segments to work on. You can choose to work in a particular direction and grow your career in the same lane.
- Being the prominent Salesforce training institute in Gurgaon, we help you to know about all Salesforce clouds, salesforce offerings, and all essential cloud skills. We help you to stay competitive as well through proper training and guidance. Moving ahead, you will get tips to clear your certification exam in the first attempt and gain credentials that are noticed by top recruiters worldwide.
Salesforce has been the most amazing career option with 4.2 M job openings by 2022.
Salesforce is the number one CRM system out of all cloud-based systems available so far.
The platform enjoys a market share of 19.7% or even more as per Gartner stats.
The annual growth of CRM is also attractive and it is growing constantly.
There are 70K+ job openings noticed in the USA alone as per Indeed.
- If you a serious learner, you must be curious to know about roles and responsibilities in Salesforce. Keep in mind, roles and responsibilities usually vary as per your profile. Let us see what are some duties if you start working in the salesforce space after completing the Salesforce course in Gurgaon.
- Being an eminent Salesforce training institute in Gurgaon, we prepare for all these profiles and you can manage all roles and responsibilities well as a skilled Salesforce professional.
It does not matter which profile you choose but you should be sound enough about basic concepts and Salesforce fundamentals.
The next promising option is Salesforce Admin where you have to focus on configurations, customizations, and setting user profiles or permissions.
If you choose Salesforce development as the career option then you should know about the Force.com platform and how to design apps from scratch.
For a Salesforce consultant, communication skills and analytical skills matter the most, even if you are not technically sound.
- IBM, Bank of America, Deloitte, Hershey, American Red Cross, Accenture, Amazon, Flipkart, Snapdeal, Microsoft, Google, Infosys, NETFLIX, FEDEX, American Express, Cognizant, are some of the leading industries using Salesforce CRM successfully.
- You must be interested in knowing about top industries where you can work after completing the Salesforce training course in Gurgaon. So, we have prepared a list after research and you can start working with these industries, once you become enough skilled and competent. Being a trusted Salesforce training institute in Gurgaon, we make sure that you are industry-ready and capable enough in handling interviews even if they are highly technical.
- In the end, you will get a completion certificate, once your Salesforce Certification Course is completed. We strongly recommend you to attempt at least one certification on the completion of training to make yourself more eligible for industries worldwide.
- When the demand for the skilled and trained resources is so HUGE, dont miss the chance to start a never-ending career with us right away. We wish you all the very best for an amazing career ahead!
Why should you learn Salesforce?
By registering here, I agree to Croma Campus Terms & Conditions and Privacy Policy
Course Duration
32 Hrs.Flexible Batches For You
21-Dec-2024*
- Weekend
- SAT - SUN
- Mor | Aft | Eve - Slot
16-Dec-2024*
- Weekday
- MON - FRI
- Mor | Aft | Eve - Slot
18-Dec-2024*
- Weekday
- MON - FRI
- Mor | Aft | Eve - Slot
21-Dec-2024*
- Weekend
- SAT - SUN
- Mor | Aft | Eve - Slot
16-Dec-2024*
- Weekday
- MON - FRI
- Mor | Aft | Eve - Slot
18-Dec-2024*
- Weekday
- MON - FRI
- Mor | Aft | Eve - Slot
Want To Know More About
This Course
Program fees are indicative only* Know more
Timings Doesn't Suit You ?
We can set up a batch at your convenient time.
Program Core Credentials
Trainer Profiles
Industry Experts
Trained Students
10000+
Success Ratio
100%
Corporate Training
For India & Abroad
Job Assistance
100%
BATCH TIMING
As per your requirementFOR QUERIES, FEEDBACK OR ASSISTANCE
Contact Croma Campus Learner Support
Best of support with us
Salesforce Certification Training Programs
Salesforce Certification TrainingPrograms
- Cloud Computing Overview
Introduction to Cloud Computing
Introduction to IAAS, PAAS, SAAS
Deployment Models
Introduction to CRM
How can CRM help
Evolution of CRM
Advantages of CRM
A view of available of CRM Products
- Introduction to Salesforce CRM
What is Salesforce.com
Salesforce CRM Overview
Why Salesforce
Understanding Salesforce Architecture
Services Provided by Salesforce
Salesforce Vs Other Cloud
Market Demand for Salesforce CRM.
Job Market and growth in CMR industry.
Salesforce Editions, Licenses and Pricing
Salesforce Sandboxes (Dev, QA, Full, Prod.)
Creating First SFDC Dev Account
Salesforce.com CRM Editions
Salesforce.com Navigation Overview
Creating Salesforce Developer Account
- Salesforce Applications
Sales Cloud, Service Cloud, Custom Cloud
Rapid application Development, Cost Reduction & Quality Products
- Salesforce Certifications
Certified Administration (201)
Certified Advanced Administration (211)
Salesforce certified platform developer 1 (PD1: 401)
Salesforce certified platform developer 2 (PD2: 501)
- Organization Setup
Salesforce Quick Navigation Walk Through
Popular Std. Objects and their purpose
Set up Menu Intro (Various OOB and Dev Options
Popular in different other objects
Organization profile, Currency etc.
Salesforce User Interface Overview
- Objects in Salesforce
Types of objects available in salesforce
Standard Objects
Custom Objects
Use of Standard Objects and Custom Objects in Salesforce
Difference between standard and custom object
Limitations of Standard Objects
- Tabs in Salesforce
Introduction to tab
Assigning tab to object
Types of Tab - Custom Object Tabs, Visualforce, Web tab, Lightning Page tabs
- Intro on various Data Types/Fields
Various data type fields creation
Standard Data types
Read only Data types
Relational Data types
Roll-Up Summary Fields and its features.
Limitations of Roll-up Summary Fields
Required, External Id, Default Value and Unique fields
- Object Relationships
Introduction to Relationships
Need of Relationships in salesforce
Brief on Types of relationship
Master-Details, Lookup, Self-relationship, External lookup relationship, Indirect lookup relationship, Many-to-many relationships (Junction object), Hierarchical relationship
Deep in to Junction object
Use of Junction object.
Difference between master-detail and lookup relationship How to convert lookup to master details and vice Versa.
- Defining Workflows
- Workflow Rules
- Types of evaluation criteria in Workflow rules
- Introduction to Approval Process
- Understanding Approval steps, Approval actions, Rejection actions
- Introduction to process builder and its action
- What is the difference between workflow and process builder
- Workflow Actions
Email Alert
Task Create
Field Update
Outbound Message
- Difference between Evaluation Criteria and Rule Criteria
- Workflow Vs Trigger
- Email Templates Overview
- Email Templates for Email Notifications
- Sending Email Templates
Sending Single emails
Sending Mass emails.
- Types of Templates
HTML (Using Letter Head)
Custom HTML (without using letter head)
Visual force Email Templates
- Understanding of formula fields
- Purpose of formula field
- Types of formula field in salesforce
- Text/Logic/Math/Date functions & Other popular functions
- Introduction to cross object formula
- What is the need for object formula
- Introduction to validation rule, Need, and Various popular functions
- What is the difference between the formula field and Rollup summary in Salesforce
- Page Layouts
Defining Page layouts
Field order changes
Adding custom buttons and links
Defining required and read only fields
Adding related list
Adding Sections in Detail page
- Record Types
To create and maintain record types for your organization.
Display different page layouts and picklist values based on record types.
Uses of Record Types
- Field Dependencies
Controlling field/Dependent field
Making dependent pick list fields
Limitations
- 2 Live Project
- Self-Paced/ Classroom
- Certification Pass Guaranteed
- Salesforce.com Overview
- What is Salesforce CRM
Salesforce CRM features and benefits
Salesforce CRM Services and Applications
Salesforce.com Architecture MVC
Comparing MVC to Apps
Course Overview
Why should you go for development in Salesforce
Salesforce editions and licensing
- Salesforce Sandboxes
Sandbox Overview
Different Type of Sandboxes
Developer Sandbox
Configuration only Sandbox
Full Copy Sandbox
Sandbox Vs Production Environments
- Create your first Salesforce Dev Account
- Salesforce Certifications
- Career as a Salesforce Developer
- OOPs Basics
- Class & Object
- Inheritance
- Polymorphism (Method Overloading)
- Benefits in Object Oriented Programming Language
- Identifiers
- Variables and its type
- Access Modifiers
- Classes, Construction, & Methods
- Data Types, Variables
- Types of variables
- Getter & Setter Methods, With Sharing & Without Sharing
- Creation of Objects
- Reference Variables
- Final Variables & Static Variables
- Apex Overview
Introduction to Apex
Purpose of apex
Enable Developer mode
Overview about Developer Console
- Classes in APEX
Language Constructs
Understanding the variables
Constants declaration in Apex
Assign values using expressions
Understanding Data types-string, Integer, Decimal, Boolean
Loops in apex-do {statement} while (Boolean condition)
While statement
for statement
Conditional statement in apex-If, If else
Debug & System Log – Purpose and Use
- Collection in APEX
C Collection in apex
When to use collection
Benefits of using collection
Types of collection.
List methods in salesforce apex
Set methods in salesforce apex
Map methods in salesforce apex
Difference between List and set
- Overview on SOQL,
- Overview of SOSL
- Fetching Records on VF Using SOQL
- Inserting Records from VF to Salesforce
- Debug Logs
- Governing Limits in Apex
- DML statements vs database class methods
- Database DML Operations
- Insert Statement
- Update Statements
- Upsert Statement
- Delete Statements
- Undelete Statements
- Merge Statements
- Rollback operations
- Save Point in DML
- 2 Live Project
- Self-Paced/ Classroom
- Certification Pass Guaranteed
- In the first lecture, we will try to understand the Architecture of Lightning Web components and Lightning Aura components. And Why Salesforce has gone for new Programming model (LWC) on Lightning platform and how it is different from existing aura framework.
- System setup involves Installing Salesforce CLI, SFDX, and visual studio, Creation of Developer Org, Scratch Org etc.,
- How to Create and deploy a simple HelloWorld Lightning Web component
- Archetype of LWC, Project / Component Structure
- Introduction to decorators, Adaptors, Reactive and non-reactive properties
@api
@track
@wire
- 2 Live Project
- Self-Paced/ Classroom
- Certification Pass Guaranteed
- What is Commerce Cloud - B2B Commerce
- Managed package installation & Setup Processes
- Admin
CC Admin,
Anonymous Checkout,
User Checkout,
CSR Checkout,
Account,
Contacts,
Users,
Related Lists
- Accounts & Pricing
Account Groups and Price Lists
- Products
Standard Products,
Categories,
Product Specs,
Filters, and
Product Relationships
- Introduction
Types of Products
Aggregated,
Bundle,
Kit, and
Dynamic Kit
- Marketing and User Interface Configuration
Promotions,
Menus,
Featured/Spotlight Products,
Page Sections,
Page Labels, and
Localization
- Pricing Strategies
Tiered Pricing
- Attribute Driven Commerce
- Subscriptions, and
- Contract Pricing
- Complex Configurations
Effective Accounts and
Line Level Independence
- Overview
Review the technical exercise topics and
Introduce the class
- Administrative Overview
Review Key Terms,
B2B Commerce Architecture and
Technology Stack,
User Interface Demo
- Admin
CC Admin Configuration vs. Code Extension
- User Interface
Layout Overrides,
Subscriber Templates,
Page Includes,
Subscriber Pages,
Handlebar Overrides,
CloudCraze UI Properties,
Extending My Account,
Extending the CloudCraze Checkout Flow,
Global JavaScript Functions,
CloudCraze Event Handling,
Handlebars Functions,
Localization Functions, and
Utility Functions and Objects
- Back-end
Full API review and
Extension instruction
- 2 Live Project
- Self-Paced/ Classroom
- Certification Pass Guaranteed
- In this program you will learn:
Discovery
Conceptual Design
Marketing Cloud Connect
Account Configuration
Reporting
Data Design
Automation
Email Build
Contact Builder
Journey Builder
- Discovery
Provided with a set of business requirements, determine what additional information is needed to design the recommended solution.
Provided with a list of branding and creative strategies, probe for additional information that is needed to recommend an appropriate solution.
Provided a customer environment and goals, determine the viability of external systems that need to be included in the solution (I.e. POS, CRM, ecommerce, data warehouse, data source inputs).
Demonstrate how to gather requirements in order to put together the data and segmentation strategy for the customer (I.e. frequency, complexity, volume of sending).
Given a scenario that includes customer information about subscriber acquisition, management, and attrition, utilizes this information to select solution components.
Given a solution, recommend the appropriate customer skill sets required to utilize the Marketing Cloud application
- Conceptual Design
Analyze customer data to determine the appropriate data model (I.e. List model, Data Extensions).
In a given scenario, determine appropriate solution for given requirements considering technical expertise of personas (I.e. Automation Studio vs. Journey Builder).
In a given narrative data flow, select the correct data flow diagram that depicts that data flow.
In a given customer scenario, identify which User Stories are appropriate to use for accessing Marketing Cloud.
In a given customer scenario, determine factors to consider when scaling the solution.
Articulate how data construct will drive one-to-one messaging and content.
Explain the purpose of IP Warming and make a recommendation based on customer needs.
- Marketing Cloud Connect
Understand the prerequisites to consider prior to starting a Marketing Cloud Connect configuration (I.e. Salesforce edition, list of integration users, scope user, administrator credentials).
Understand how to send an email to a contact, lead, campaign, and report via the Sales / Service Cloud and Marketing Cloud (I.e. sending, triggered, automated).
Understand how Sales / Service Cloud data in the Marketing Cloud can be segmented.
- Account Configuration
Given a customer scenario, recommend the appropriate Marketing Cloud role based on User Stories.
Determine which type of customer scenario warrants the creation of a business unit (I.e. publication types, demographic, workflow processes, and organizational structure).
In a given scenario, troubleshoot issues regarding Reply Mail Management.
Analyze the impact of applying Sender Authentication Package (SAP) to a business unit (I.e. link wrapping, Landing Pages, image URLs).
- 2 Live Project
- Self-Paced/ Classroom
- Certification Pass Guaranteed
- Signing Up for a Free Salesforce Account - Keep it For Life
- Logging in to Salesforce and Switching Between Lightning and Classic
- Industry Knowledge Introduction
- Sales Metrics and Factors that Influence Them
- KPIs and Business Challenges
- Common Sales Processes and Key Considerations
- Implementation Strategies Introduction
- Scenarios and Successful Consulting Engagement Phases
- Planning Phase of Consulting Engagements
- Requirements Gathering Phase of Consulting Engagements
- Designing Phase of Consulting Engagements
- Building Phase of Consulting Engagements
- Testing Phase of Consulting Engagements
- Documentation Phase of Consulting Engagements
- Sales Deployment Considerations
- Measuring the Success of a Sales Cloud Implementation Project
- Designing an End-to-End Sales Process
- It All Begins with a Lead in the Sales Process
- Lead Processes and Lead Qualification Stages
- Lead Field Mapping
- The Lead Conversion Process - an Opportunity is Born (and Contact and Account)
- Analysing Customer Requirements to Determine Appropriate Solution Design
- Implementing Quotes
- Validation Rules and the Sales Process
- Automation Tools and the Sales Process
- Configure, Price, Quote
- Account Teams
- Opportunity Teams
- Enterprise Territory Management Capabilities and Use Cases
- Implementing Orders in Salesforce
- Sales Process Capabilities of Salesforce Mobile
- Sales Process Use Cases of Salesforce Mobile
- Sales Process Design Considerations of Salesforce Mobile
- Marketing and Leads Introduction
- Marketing Capabilities in the Sales Process
- Lead Scoring and Lead Qualification
- Managing Lead Data Quality
- 2 Live Project
- Self-Paced/ Classroom
- Certification Pass Guaranteed
- Introduction to Pardot
Introduction to Salesforce
Common Sales & Marketing Terms
Marketing Automation Goals and Planning
Quick visual of Pardot interface and navigation
Review the Pardot Glossary
- Technical Setup
Implementing Website Tracking Code
Adding DNS TXT Entries
Creating our CNAME and verification
Create or Add Users
Import Prospects
Manage Pardot Accounts
- Administration
Dashboard Overview
Pardot Connectors
Page Actions
Custom Fields
User Management
Recycle Bin
- How Pardot and Salesforce works together
- Covering key items of things to know before connecting the two platforms
- Object Syncing
- Salesforce Connector
- Mapping Fields
- Field Syncing
- Creating the connector in SF and viewing the connector options in Pardot
- How to introduce your sales team to Pardot
- What needs to be done before importing our legacy contacts
- Know Prospects
- Know Visitors
- Difference between prospects and visitors
- Prospect Records
- Prospects Creation
- Add Prospects Manually
- Assigning Prospects
- Deleting and Undeleting Prospects
- Merge Prospects
- Export Prospects
- Importing Prospects
- Tracking Prospect Field Updates
- Tracking Most Recent Prospect Activity
- Prospect Actions
- Prospect Accounts
- Introduction to Lists
What are Lists
Types of Lists
Building List
Dynamic Lists
- Automation
Building Automation Rules
Building Segmentation Rules
Page Actions
- Scoring
Lead Qualification
Scoring Rules
Grading
- Recap - before sending our first email
- Email templates vs List emails
- Building, testing and sending emails
- Verify Email Delivery
- Email preference center
- Working with the awesome Engagement Studio
- Review sending off our first email!
- Email Marketing and Permission-based Marketing
- 2 Live Project
- Self-Paced/ Classroom
- Certification Pass Guaranteed
- Overview
- Concepts and Basic terminologies
- Benefits of Salesforce Einstein Analytics
- Einstein Analytics Components
Apps
Dashboard
Lens
Dataflow
- Sign up for a special Einstein Analytics Developer Edition org
- Setting up Platform
Basic Analytics Platform Setup
Advanced Analytics Platform Setup
Complete Setting up the Analytics Platform
- Define User types
- Define permission sets
- Define Salesforce Licenses
- Einstein Analytics Requirements
- Einstein Analytics Limits
- Set Up Access & Security
- Sharing Mechanism
- Mass sharing
- Row level access and security predicates
- Grant Access and Permissions to Users
- Apply Security & Sharing Inheritance
- Analytics Security Implementation Guide
- Enable Einstein Analytics Features
- Control Access and Secure Data
- Setup Analytics Apps
- Analytics Mobile Features
- Download the Analytics Mobile App
- Learn How to Use Analytics for iOS
- Learn How to Use Analytics for Android
- Set Up and Manage Analytics on Mobile
- Limitations of Analytics on iPhone and iPad
- Limitations of Analytics on Android Devices
- About Dataflows
Understanding Dataflows
Monitor Dataflows
Schedule Dataflows
Run A Dataflow
Run Manually
Run Automatically
Set Data flow notifications
- About Datasets
Columns and Rows in Datasets
Column Types in Datasets
Denormalized Data
Dataset Security
- Data Recipe
Understanding Data recipes
Scheduling Recipes
Exporting data from Einstein
- Getting started with Data Integration
- Ways to get data from data sources into datasets
- Plan for your data integration project
- Considerations Before Integrating Data into Datasets
Handle Numeric Values
Handle Date Values
Handle Text Values
Handle Missing Values
Dataset Capacity and Limits
- Prepare and Load Data into Datasets with Recipes and Dataflows
Connect and Sync Your Data to Einstein Analytics
Design Datasets from Synced Data and Other Datasets with Recipes and Dataflows
Run Data Sync, Recipes, and Dataflows to Create and Refresh Datasets
- Other Ways to Create Datasets
- Manage Datasets
- 2 Live Project
- Self-Paced/ Classroom
- Certification Pass Guaranteed
- Module 1 : Salesforce.com Overview
- Introduction to Cloud Computing
- Introduction to IAAS, PAAS, SAAS
- Deployment Models
- Introduction to CRM
- How can CRM help
- Evolution of CRM
- Advantages of CRM
- A view of available of CRM Products
- What is Salesforce.com
- Salesforce CRM Overview
- Why Salesforce
- Understanding Salesforce Architecture
- Services Provided by Salesforce
- Salesforce Vs Other Cloud
- Market Demand for Salesforce CRM.
- Job Market and growth in CMR industry.
- Salesforce Editions, Licenses and Pricing
- Salesforce Sandboxes (Dev, QA, Full, Prod.)
- Creating First SFDC Dev Account
- Salesforce.com CRM Editions
- Salesforce.com Navigation – Overview
- Creating Salesforce Developer Account
- Sales Cloud, Service Cloud, Custom Cloud
- Rapid application Development, Cost Reduction & Quality Products
- Certified Administration (201)
- Certified Advanced Administration (211)
- Salesforce certified platform developer 1 (PD1: 401)
- Salesforce certified platform developer 2 (PD2: 501)
- Salesforce Quick Navigation Walk Through
- Popular Std. Objects and their purpose
- Set up Menu Intro (Various OOB and Dev Options
- Salesforce Administrator
- Popular in different other objects
- Organization profile, Currency etc.
- Salesforce User Interface Overview
Cloud Computing Overview
Introduction to Salesforce CRM
Salesforce Applications
Salesforce Certifications
Organization Setup
- Module 1 : Introduction
- Salesforce CRM features and benefits
- Salesforce CRM Services and Applications
- Salesforce.com Architecture MVC
- Comparing MVC to Apps
- Course Overview
- Why should you go for development in Salesforce
- Salesforce editions and licensing
- Sandbox Overview
- Different Type of Sandboxes
- Developer Sandbox
- Configuration only Sandbox
- Full Copy Sandbox
- Sandbox Vs Production Environments
Salesforce.com Overview
What is Salesforce CRM
Salesforce Sandboxes
Create your first Salesforce Dev Account
Salesforce Certifications
Career as a Salesforce Developer
- 2 Live Project
- Self-Paced/ Classroom
- Certification Pass Guaranteed
- Getting Started Introduction
- Signing Up for A Free Salesforce Account
- Logging into Salesforce and Switching Between Lightning and Classic
- Downloading and Reviewing the Service Cloud Consultant Certifications Exam Guide
- Assigning The Service Cloud and Knowledge User Feature Licenses
- Introduction and Getting Started Quiz
- Industry Knowledge Introduction
- Installing Service and Support Dashboards to Measure Contact Center Metrics
- Contact Center Kpis
- Contact Center Business Challenges and How Salesforce Helps
- Use Cases and Benefits for Different Interaction Channels
- Challenges and Considerations for Business Continuity in The Contact Center
- Types of Contact Centers and Displaying the Service Console
- KCS Core Tenets and A Glimpse of the Service Setup Menu and Salesforce Knowledge
- Contact Center Components and How They Solve Business Challenges
- Practice Activity Industry Knowledge Trailhead Units
- Industry Knowledge Quiz
- Implementation Strategies Introduction
- Typical Phases of a Consulting Engagement and Creating Custom Objects and Fields
- Contact Center Deployment Strategies
- Practice Activity Implementation Strategies Trailhead Units
- Implementation Strategies Quiz
- Service Cloud Solution Design Introduction
- Analyzing Customer Requirements for Service Cloud Solution Design
- Extending the Service Cloud with Custom Application Development and Third-Party
- Key Components for Performance Optimization and Creating a Validation Rule
- User Experience Requirements Solved by the Salesforce Lightning Service Console
- Salesforce Lightning Service Console Custom List Views and Creating a New User
- Service Console Interaction Logs (Salesforce Classic Only)
- Service Console Custom Components
- Service Console Keyboard Shortcuts
- Service Console Macros
- Service Console Integration Toolkit and Lightning Console JavaScript API
- Adjusting the Service Console Settings
- Practice Activity Service Cloud Solution Design Trailhead Units
- Service Cloud Solution Design Quiz
- Knowledge Management Introduction
- Enabling Salesforce Knowledge and the Knowledge Article Lifecycle
- Managing Knowledge Adoption and Maintenance
- Creating Knowledge Data Categories Groups and Data Categories
- Creating Knowledge Article Record Types and Assigning Page Layouts
- Turning on the Knowledge Sidebar in the Service Console
- Knowledge Publishing Workflow
- Knowledge Data Migration Strategies
- Knowledge vs. Solutions
- Practice Activity Knowledge Management Trailhead Units
- Knowledge Management Quiz
Mock Interviews
Prepare & Practice for real-life job interviews by joining the Mock Interviews drive at Croma Campus and learn to perform with confidence with our expert team.Not sure of Interview environments? Don’t worry, our team will familiarize you and help you in giving your best shot even under heavy pressures.Our Mock Interviews are conducted by trailblazing industry-experts having years of experience and they will surely help you to improve your chances of getting hired in real.How Croma Campus Placement Process Works?Phone (For Voice Call):
+91-971 152 6942WhatsApp (For Call & Chat):
+91-8287060032Projects
Batch Request
SELF ASSESSMENT
Learn, Grow & Test your skill with Online Assessment Exam to
achieve your Certification Goals
FAQ's
It depends on the type of training and the module you have opted for. You can master Salesforce Admin in just three-four months while if you go for the Salesforce Developer, it will take longer. However, it also depends on your choice of institute. Institutes like Croma Campus makes it easy to learn a skill in a quick and easy way.
It is a vast field and there are a lot of things to understand. However, it is not as difficult as other technical certifications. With proper guidance and insights from the institute, you will learn things quickly and comprehensively.
Croma Campus offers two live projects that hone your skill and makes you comfortable with every concept.
Croma Campus is the finest Salesforce Training Institute in Gurgaon. One of the features of the institute is flexibility. It offers a variety of training formats such as self-paced, online, and classroom.
Salesforce is quite easier to learn than other core programming languages. It provides a no-code and low-code approach in application development. Therefore, core competency in all programming concepts, but it is essential to understand the functions entailed in the tool thoroughly.
- - Build an Impressive Resume
- - Get Tips from Trainer to Clear Interviews
- - Attend Mock-Up Interviews with Experts
- - Get Interviews & Get Hired
If yes, Register today and get impeccable Learning Solutions!.
Training Features
Instructor-led Sessions
The most traditional way to learn with increased visibility,monitoring and control over learners with ease to learn at any time from internet-connected devices.
Real-life Case Studies
Case studies based on top industry frameworks help you to relate your learning with real-time based industry solutions.
Assignment
Adding the scope of improvement and fostering the analytical abilities and skills through the perfect piece of academic work.
Lifetime Access
Get Unlimited access of the course throughout the life providing the freedom to learn at your own pace.
24 x 7 Expert Support
With no limits to learn and in-depth vision from all-time available support to resolve all your queries related to the course.
Certification
Each certification associated with the program is affiliated with the top universities providing edge to gain epitome in the course.
Showcase your Course Completion Certificate to Recruiters
- Training Certificate is Govern By 12 Global Associations.
- Training Certificate is Powered by “Wipro DICE ID”
- Training Certificate is Powered by "Verifiable Skill Credentials"