Master the ITIL framework. Join and learn how to use the framework under an ITIL expert.

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18 Hrs.

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2 Project

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  • The ITIL 4 is a valid accreditation as an entry to ITIL 4 and assures individuals to look at IT service management through an end-to-end operating model. This specific accreditation aims at creating, delivering, and improving tech-enabled products and services respectively. Well, those who aspire to enter the ITSM direction, then they should surely obtain this certification. This specific course will educate you about the four dimensions of Service Management. Moreover, regarding its professional training, you should get in touch with Croma Campus, as here, you will get the opportunity to receive training from qualified experts holding years of experience.
  • Things you will learn:
    • Here, at Croma Campus, you will acquire high-quality training concerning several instances as well.

      Here, along with training, you will be assured 100% placement respectively.

      You will get a wide range of courses belonging from numerous industries also.

      You will get the chance to experience a whole new learning environment.

ITILv4 Foundation Certification Training


  • After getting started with our course, you will recognize our course content has been specifically structured as per the latest trends in this field. Moreover, here, our trainers will make you aware of its every minute detailing.
    • In the initial stage, our faculty members will help you to know its fundamentals.

      Moreover, they will impart sessions concerning General management, technical management, and Service management respectively.

      Furthermore, our trainers will thoroughly guide you regarding Lean, Agile, DevOps, and why these are important to deliver business value concepts.

      In fact, they will help you imbibe its prerequisites also.

      You will find our faculty members enhancing your communication skills as well.

  • By acquiring this legitimate certification in hand, you will end up grabbing a quite higher salary than normal candidates. It will also reflect your image differently.
    • Your skills will get validation, and you will end up acquiring a higher designation.

      With acquiring a higher position in an organization, you will also be bestowed with a great salary structure right from the beginning of your career.

      To be accurate, by attentively imbibing its every skill, you will end up acquiring $103k per annum. And this amount is pretty good for starters.

      With time, imbibing the latest skills, and experience, this salary bracket will get expanded as well.

      Your chances of sticking to this direction will eventually increase.

  • By obtaining this precious accreditation, you will surely see a positive change in your career graph. Moreover, by imbibing its detailed information, you will help your company to grow financially as well.
    • You will be in a higher position to make business-driven decisions.

      Furthermore, you will secure a designated position in a well-established organization.

      By obtaining this accreditation, you can work as a Service Desk, Business Relationship Manager, Supplier Relationship Manager, IT Service Continuity Manager, IT Security Manager, Network and Service Operations Centre Analyst, and Project Manager respectively.

      You will achieve immense respect in this direction as well.

      Moreover, your skills will be utilized for your company’s goodwill.

  • There are various reasons to opt for this certification. One of the highlighting reasons is its high demand, and low grant eventually. If your interest also lies in this line, then you should surely get acquainted with its information.
    • This specific course and its implementations have eventually assisted in creating a thriving global group of practitioners.

      You will find this course assisting in upskilling and boosting new candidates but also offers invaluable insight into where the ITIL 4 Foundation can be improved.

      Moreover, our trainers will make you aware of its 34 different kinds of practices.

      Its high salary structure is also one of the valid reasons to choose this direction.

      Our faculty members will also help you to know the job roles related to this course, and its responsibilities respectively.

      Post acquiring this accreditation, your career graph will also get uplifted.

  • Well, an ITILv4 Engineer is responsible for performing loads of tasks. In fact, with some projects, you will have to work beyond your main job role. So, if you aspire to turn into a good ITILv4 Engineer, then you should surely know what will be your main duties.
    • Your foremost job roles will comprise of keeping up with the awareness of the process, comprising of communicating information about, and any changes to, the process respectively.

      Furthermore, your job role will also comprise of conducting improvement activities, Periodical process audits, and Periodical process reviews.

      In fact, you will also be hiring the people needed to carry out the activities of the process and handle the collected team.

      You will also have to work side by side with the process owner to help assist and implement process improvements.

  • Top Hirings for ITILv4 Engineers
    • TCS, EY, Accenture, Amazon, Cognizant, etc. are some of the top-most companies hiring skilled candidates.

      Moreover, by enrolling in our courses, you will get the chance to have in-depth information concerning its different sides.

      Furthermore, our faculty members will thoroughly train you to crack the main interview.

      In a way, with having this accreditation in hand, you will be offered a quite high salary package.

      You will always have several jobs offers in hand.

  • Here, at Croma Campus, you will find several courses belonging to corporate, and foreign language direction.
    • You will find our every accreditation being extensively accepted in the industry.

      Here, you can opt for more higher-level accreditations.

      Along with theoretical information, you will also acquire practical implementation as well.

      By obtaining this accreditation, you will achieve your desired growth and success.

Why you should choose ITILv4 Engineers certification?

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Plenary for ITILv4 Foundation Certification Training

Track Week Days Weekends Fast Track
Course Duration 2 Days 1 Weekends 2 Days
Hours 9 Hrs. Per Day 9 Hrs. Per Day 9+ Hrs. Per Day
Training Mode Classroom/Online Classroom/Online Classroom/Online
Course Price at :
10% OFF Expires in01D 08H 53M 23S

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Take class during weekdays and utilize your weekend for practice.

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Take class during weekdays and utilize your weekend for practice.

Get regular training by Industry Experts.

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More Suitable for working professionals who cannot join in weekdays

Get Intensive coaching in less time

Get Proper guidance on certifications.

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ITILv4 Foundation Certification Training

  • The ITIL 4 is a valid accreditation as an entry to ITIL 4 and assures individuals to look at IT service management through an end-to-end operating model.
    • Course Introduction

      Service Management: Key Concepts

      The Guiding Principles

      The Four Dimensions of Service Management

      Service Value System

      Continual Improvement

      Overview of ITIL Practices

      Placement Guide

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  • Course Introduction
    • Let’s Get to Know Each Other

      Course Overview

      Course Learning Objectives

      Course Structure

      Course Agenda

      Introduction to IT Service Management in the Modern World

      Introduction to ITIL 4

      Case Study: Axle Car Hire

      Case Study: The CIOs Vision for Axle

      Exam Details

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  • Service Management: Key Concepts
    • Value and Value Co-Creation

      Value: Service, Products, and Resources

      Service Relationships

      Value: Outcomes, Costs, and Risks

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  • The Guiding Principles
    • The Seven Guiding Principles

      Applying the Guiding Principles

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  • The Four Dimensions of Service Management
    • Organizations and People

      Information and Technology

      Partners and Suppliers

      Value Streams and Processes

      External Factors and Pestle Model

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  • Service Value System
    • Overview of Service Value System

      Overview of the Service Value Chain

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  • Continual Improvement
    • Introduction to Continual Improvement

      The Continual Improvement Model

      Relationship between Continual Improvement and Guiding Principles

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  • Overview of ITIL Practices
    • Purpose of ITIL Practices

      00 |

      The Continual Improvement Practice

      The Change Control Practice

      The Incident Management Practice

      The Problem Management Practice

      The Service Request Management Practice

      The Service Desk Practice

      The Service Level Management Practice

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  • Placement Guide
    • Tips to clear an Interview

      Common Interview questions and answers

      ITIL4 Interview Questions and Answers

      Resume Building Guide

      Career roadmap and certifications

      Attempt for ITIL4 Global Certification Exam, if any

      Start applying for Jobs

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+ More Lessons

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Mock Interviews

Prepare & Practice for real-life job interviews by joining the Mock Interviews drive at Croma Campus and learn to perform with confidence with our expert team.Not sure of Interview environments? Don’t worry, our team will familiarize you and help you in giving your best shot even under heavy pressures.Our Mock Interviews are conducted by trailblazing industry-experts having years of experience and they will surely help you to improve your chances of getting hired in real.
How Croma Campus Mock Interview Works?


Validate your skills and knowledge by working on industry-based projects that includes significant real-time use cases.Gain hands-on expertize in Top IT skills and become industry-ready after completing our project works and assessments.Our projects are perfectly aligned with the modules given in the curriculum and they are picked up based on latest industry standards. Add some meaningful project works in your resume, get noticed by top industries and start earning huge salary lumps right away.
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Learn, Grow & Test your skill with Online Assessment Exam to achieve your Certification Goals



This course will take you 6-7 weeks to fully get into its functionalities.

Overall, there are 5 different levels of designations, and they are- ITIL Foundation, ITIL Specialist, ITIL Strategist, ITIL Leader, and ITIL Master

Yes, this certification holds a lot of importance in both corporate, and IT fields. If your interest lies in this, then you should surely look up to its professional training.

There are 40 multiple-choice questions, and whereas its time is concerned, then you will get 60 minutes to complete it.

You need to score at least 65% in the examination.

We provide both offline, and online training, you can opt for either as per your concern.

Career Assistancecareer assistance
  • - Build an Impressive Resume
  • - Get Tips from Trainer to Clear Interviews
  • - Attend Mock-Up Interviews with Experts
  • - Get Interviews & Get Hired
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Training Features


Instructor-led Sessions

The most traditional way to learn with increased visibility,monitoring and control over learners with ease to learn at any time from internet-connected devices.

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Real-life Case Studies

Case studies based on top industry frameworks help you to relate your learning with real-time based industry solutions.



Adding the scope of improvement and fostering the analytical abilities and skills through the perfect piece of academic work.

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Lifetime Access

Get Unlimited access of the course throughout the life providing the freedom to learn at your own pace.


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Each certification associated with the program is affiliated with the top universities providing edge to gain epitome in the course.

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