Masters In Business Analyst

Software Development Life Cycle

Software Development Methodologies ? Water Fall, Iterative, Agile, etc.

Types of Software Projects ? Greenfield, Migration, Product Customization, Maintenance etc.

IT Implementation

IT Deployment Environments ? SAAS, On Premise, Client Server etc.

Software Licensing, Subscription and Sale Models

Project Development Vs Product Development

RUP, DevOps Methodologies

Cloud Service and Deployment Models - Public, Private, Hybrid, Community, IAAS, PAAS,

SAAS

What is a Business Process

Critical Analysis of a Business Process

Business Process Analysis Sparx System Framework

Business Process Mapping & Flow charting

As Is ? To Be Analysis for a Business Process

Business Process Mapping and Modelling Frameworks

Business Process Mapping and Modelling Software

Business Process Re-Engineering & Re-Design

Business Process Automation, Disinter mediation and Re-intermediation

Business Process Simulation

What is a Requirement

Attributes of Requirements

Importance of Requirements for IT Projects

Types of Requirements: Business, Enterprise, Solution, Stakeholder, Transition

Overview of Requirements Engineering and Management

Requirements Basics: Mapping, Modelling, Traceability Matrix, Tracking

Business Process Re-Engineering & Re-Design

Important Requirement Process Steps: Elicitation, Analysis, Documentation, Validation,

Management

Requirement Software Companies - JIRA, Rational Requisite Pro

Stakeholder Definition

Importance of Stakeholder

Stakeholder Identification ? Onion Diagram

Stakeholder Identification ? Wheel

Stakeholder Classification ? Power Influence Matrix

Stakeholder Engagement Techniques ? Power/Influence Vs Interest

Stakeholder RACI Chart, its preparation through Visio

Stake Holder Persona

Stakeholder Alignment and Sponsorship

Managing Internal stakeholders

Preparing Stakeholder map through Excel

History of UML, its founding fathers and role of OMG (Object Management Group)

UML Diagrams ?UML Structure and UML Behaviour Diagrams

Important UML Diagrams for IT Business Analysts

Overview of UML Structure Diagrams

Activity Diagrams

Use Case Diagrams

State Machine Diagrams

Sequence Diagrams

Deployment Diagrams

Other UML Diagrams

Importance of MS Visio

MS Visio Editions, Versions and Add On's

What Visio can do for IT Business Analysts

Starting MS Visio

Various Visio File Types and Extensions

Visio Ribbons, Menu and Pages

Utilizing, Creating and Mastering Visio Shapes

Creating and Utilizing Visio Stencils

Mastering Visio Connectors

Mastering Visio Pages

Preparing Wireframes & Screen Mock-ups

Preparing Website maps

Working with Visio Online

Preparing Flowcharts in Visio

Preparing UML Diagrams in Visio

Automating Visio through VBA

Recording Macros in VBA

Preparing project timeline diagram through Visio

Preparing Stakeholder RACI chart through Visio

What is BPMN

Origin of BPMN -BPMI (Business Process Management Institute) and OMG (Object Management

Group)

BPMN Notations

Importance of BPMN

Types of Process Modelling ? Process Maps, Models, Descriptions

BPMN Elements: Flow Objects, Data, Swim Lanes, Connecting Objects, Artifacts

BPMN Software: Bizagi, Oracle BPM, Calypso

Model Validation, Process Validation, Process Simulation through Bizagi

Live Process monitoring through MS Visio

Importance of BPMN

Types of Process Modelling ? Process Maps, Models, Descriptions

BPMN Elements: Flow Objects, Data, Swim Lanes, Connecting Objects, Artifacts

BPMN Software: Bizagi, Oracle BPM, Calypso

Model Validation, Process Validation, Process Simulation through Bizagi

Live Process monitoring through MS Visio

Overview of Bizagi BPM Suite

Process Modelling - Essentials

Modelling ? Activities, Events, Gateways, Transactions

Best Practices & Common Modelling Errors

Business Rules and their Implementation in BPM

Work Allocation and Activity Assignment in Bizagi

SWOT Analysis

5 Why Root Cause Analysis

MoSCoW, MOST

PESTLE

Thinking Hats

Requirement Elicitation: What and When

Prepare for Requirement Elicitation

Conduct Requirement Elicitation Activity

Document Requirement Elicitation Results

Confirm Requirement Elicitation Results

Prepare for Requirement Elicitation

Conduct Elicitation Activity

Document Elicitation Results

Manage Stakeholder Collaboration

Requirement Elicitation Technique Interviews

Requirement Elicitation Technique Brainstorming

Requirement Elicitation Technique Focus Groups

Requirement Elicitation Technique Survey and Questionnaires

Requirement Elicitation Technique Joint Application Development (JAD) Sessions

Role play via a case study

Requirements Analysis: What and When

RA: The Business Analyst Tasks

Prioritize Requirements

Specify and Model Requirements

Define Assumption and Constraints

Verify Requirements

Validate Requirements

Wireframes. Mock-ups and Prototypes Essentials

Preparing Wire-frames through MS Excel

Wireframe preparation exercise through Balsamiq 4.0

Prepare mock-up of Android Payments App

Prepare Apple iPhone home screen mock-up

Low-fidelity and Hi-fidelity Mock-ups

Prototyping through PowerPoint

Requirements Documentation Best Practice's

What are Business Requirements

BRD (Business Requirement Document) - Template Structure

Preparing a BRD

FRD (Functional Requirement Document) - Template Structure

Preparing a FRD

SRS (Software Requirement Specification) Template Structure

Preparing a SRS

Leveraging MS Word to prepare long reports

Agile Software Development ? An Overview

Agile Manifesto and Philosophy

Agile Methodology

Agile Software Development Lifecycle

Scrum

Managing Sprint Planning, Daily SCRUM, Sprint Review & Sprint Retrospectives

Three Roles in Scrum: Scum Master, Product Owner and Development Team

Preparing Product Backlog, Sprint Burn Down Charts

Preparing Agile Project Charter

Extreme Programming, Kanban

Writing User Stories

Story Points and Estimation on SCRUM projects

Database concepts and the 3rd Normal Form, Primary Key, Foreign Key and Database design

SQL Data Definition Language Statements: Create, Alter, and Drop

SQL Data Manipulation Language Statements: Insert, Update and Delete

SQL Data Query Language: Select

SQL DCL: Grant and Revoke

SQL TCL Commit, Save point, Rollback

Basic DBA (Data Base Administration) Concepts

Software Testing and its importance

Black Box, Box and Grey Box Testing

Manual and Automation Testing

Automation Testing Tools: Silk, Load runner

Successful User Acceptance Testing for the IT Business Analyst

Software Testing at the client site for every release

Managing client / development team relationship under environments where a release has failed

What is Jira and how it fits into SDLC & Agile

Importance of Jira for Business Analysts

Key components: Projects, Issues, Workflows, Boards

Creating and accessing a Jira (Atlassian) account

Overview of Jira dashboard and interface

Project types: Scrum vs Kanban for business tasks

Working with Epics, Stories, Tasks, Sub-tasks, and Bugs

Writing effective User Stories and Acceptance Criteria

Mapping BRD/FRD elements to Jira issues

Attaching requirement documents and collaborating with stakeholders

Creating and grooming the backlog

Planning and participating in sprints

Tracking issue progress through boards

Supporting Agile ceremonies (stand-ups, sprint review, retrospectives)

Configuring Scrum and Kanban boards

Understanding workflow statuses and transitions

Visualizing tasks and sprint progress

Accessing and interpreting sprint reports, burndown charts, and velocity

Creating and customizing dashboards for tracking work

Using filters and basic JQL to manage views and tasks