- 2 Live Project
- Self-Paced/ Classroom
- Certification Pass Guaranteed
- Salesforce has been ranked the number one CRM for many years and it has become the top choice as a cloud-based CRM platform with an array of benefits and features. The wider adoption of this cloud-based CRM platform resulted in millions of job opportunities for serious learners. If you have the right skills and knowledge base, you may start with one of the leading industries right away that are using Salesforce as the main CRM platform.
- Now, the question comes how to gain the right skills and knowledge. Our Salesforce training in Delhi gives you all the essential skills that are considered vital to start a career in the Salesforce space. You will learn about cloud concepts, all Salesforce fundamentals at the initial stage. You will learn to set up a FREE salesforce account too so that you can practice all concepts as you learn them.
- At the later stage, the Salesforce certification course will help you to know about Salesforce clouds, Security Model in Salesforce, all about Salesforce Lightning, Salesforce implementation, Salesforce integration concepts, workflows, triggers, users, objects, validation rules, and field concepts. As the leading Salesforce training institute in Delhi, we make sure that you will learn everything step-by-step from an initial to an advanced stage.
- Our Salesforce Course is intended to help you learn about all Salesforce fundamental concepts with real-time case studies.
Also, know about how to configure or set up a FREE salesforce account with the right practices and the approach.
The course will help you to know various Salesforce concepts like Salesforce clouds, Security Model in Salesforce, all about Salesforce Lightning, Salesforce implementation, Salesforce integration concepts, etc.
With the Salesforce placement course, we ensure complete job success and we also help you to clear the certification exam in the first attempt with the help of extensive study materials given by the expert trainers.
You will know about Salesforce workflows, triggers, users, objects, validation rules, field concepts, role hierarchies, and more.
You will learn to manage and deploy apps using the Force.com platform and learn to develop Salesforce apps from scratch with simple drag and drop options.
As the top institute for Salesforce Developer Course, our team will help you to improve your skills as a Salesforce admin or Salesforce developer which profile attracts you the most.
- As the leading Cloud-based CRM, it witnesses HUGE incomes for a skilled professional. It is expected that Salesforce will stay competitive for many years to come, so the salaries too. So, it is just the right time to get in action and join Salesforce training in Delhi to master all essential Salesforce skills that can help you to start a career like a PRO!
- Based on the stats taken from Indeed, skilled certified professionals who have successfully completed their Salesforce placement course, usually earn in the range of $83K and $120K based on their skill set and knowledge base. Salary also varies as per the location and the Company you are working with.
- The next important factor to consider here is Salesforce profiles either you are working as a Salesforce admin, Salesforce developer, Salesforce consultant, or Salesforce Architect. You may enjoy a 30 percent hike if you are certified and confident enough to present your skills. Anyone working in the USA or Canada will get a little extra in terms of salaries and other benefits.
- As the renowned Salesforce training institute in Delhi, we help you to stay competitive as well. You will learn the latest Salesforce concepts as per the current market trends. mobbing ahead, it is easy for you to clear the certification exam in the first attempt as the course content is prepared keeping certification structure in mind.
- On the completion of the Salesforce training course in Delhi, the common job roles you can work on include Salesforce admin, Salesforce developer, Salesforce consultant, Salesforce Architect, and more.
- Each of the profiles has a different complexity level and different job profile, so you have to be very sure of your interests and what you want to choose as the career option. Also, there is a significant difference in salary structure as per the job profile.
- Also, you will find yourself a more skilled and competent resource to attempt the certification exam and clear it in the first attempt. It will help you in getting hired by leading industries quickly and also gain noticeable salary benefits too.
- As the eminent Salesforce training institute in Delhi, we will share resume building tips and help you to prepare for the interview as well. Get a chance to work on multiple assignments, projects, and case studies that will make you industry-ready and you could work more proficiently at the workplace.
- Salesforce is a well-known cloud-based CRM system with endless features and benefits. If it is implemented successfully then it may change the overall business appearance and the overall ROI too. Let us have a quick look at stats why Salesforce is so popular when compared to similar CRM platforms.
- As per the stats, there are millions of job options but there is a HUGE gap between the demand and supply curve. Organizations are eagerly looking to hire skilled professionals with the right skills and knowledge. If you also want to accomplish yourself as a desired IT resource then register for Salesforce Training in Delhi today and skyrocket your career growth like never before.
- When the implementation of the platform is not limited to the IT sector only but you can feel its presence everywhere around either it is the education sector, healthcare industry, media or entertainment sector, insurance sector, or more. On the successful completion of the Salesforce placement course in Delhi, you could start working in any of the industries and enhance your career graph immensely.
- As the prominent Salesforce training institute in Delhi, we help you to master Salesforce fundamentals in the best possible way. And also, we make sure that you would stay competitive for many years to come by acquiring the right skills as per the latest market trends by completing the Salesforce Certification course.
Salesforce has been ranked on the top for many consecutive years.
It enjoys 19.7 percent of the total CRM share as per the Gartner report.
It witnesses more than 4.2 million job openings by the end of 2022 as per the IDC report.
The annual growth of the platform has been noticed 65 percent or even more.
There are more than 70K salesforce job openings in the USA alone.
- It is not easy to understand the role and responsibilities in Salesforce at the first glance. If you will go a little deep after the completion of the Salesforce placement course in Delhi, there are various job roles and profiles and each of them has different job responsibilities. We will not go for each role in detail here but let us discuss a few common responsibilities that will remain the same instead of the job location or Company.
- In this way, each role has different responsibilities and you need to join Salesforce Training Course to get these skills. As the trusted Salesforce training institute in Delhi, we make you ready for different profiles and help in getting certified and start working with leading industries with the right skills and confidence.
It does not matter which role you opt for, you must a depth idea of Salesforce fundamental concepts and its various services or offerings.
If you choose to work as a Salesforce Admin, you should know how to configure or manage the platform and how to set permission for different Salesforce users. You must have a sound idea of Salesforce customization options too.
If you choose to work as a Salesforce Developer then you must know how to work with the Force.com platform. You must know how to design, deploy apps from scratch. If you have basic administration skills then it could be an added advantage for you.
If you choose to work as a Salesforce Consultant, you should know how to manage client needs and expectations. You should be able to identify the business problem and suggest the best solutions as per the issue.
- BM, Bank of America, Deloitte, Hershey, American Red Cross, Accenture, Amazon, Flipkart, Snapdeal, Microsoft, Google, Infosys, NETFLIX, FEDEX, American Express, Cognizant, are some of the leading industries using Salesforce CRM successfully.
- As we have the list of top hiring industries in Salesforce, the next step is to make yourself capable enough to start working with these industries. Our Salesforce certification course in Delhi with help you with all the required skills and strengths that are usually noticed by top recruiters. Also, we prepare for different industry verticals as well that involve the education sector, IT sector, insurance companies, eCommerce market, media or entertainment, telecom, or transportation, etc.
- With the leading Salesforce training institute in Delhi, you are just a step away to acquire the right skills and follow the robust career path as suggested by experts. We update your skills as per the latest market trends so that you can start working with your dream company this year.
- As soon as you will complete the Salesforce training course in Delhi, you will be given a completion certificate as valid proof of your skills. This certificate is valid almost everywhere wherever you GO. It ensures your skills and helps you to stand out from the crowd. It does not matter either you start as a fresher or experienced, we help you out in all possible ways to improve your career growth and make yourself a demanding IT resource across the globe.
Why should you learn Salesforce?
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Salesforce Certification Training Programs
Salesforce Certification TrainingPrograms
- Cloud Computing Overview
Introduction to Cloud Computing
Introduction to IAAS, PAAS, SAAS
Deployment Models
Introduction to CRM
How can CRM help
Evolution of CRM
Advantages of CRM
A view of available of CRM Products
- Introduction to Salesforce CRM
What is Salesforce.com
Salesforce CRM Overview
Why Salesforce
Understanding Salesforce Architecture
Services Provided by Salesforce
Salesforce Vs Other Cloud
Market Demand for Salesforce CRM.
Job Market and growth in CMR industry.
Salesforce Editions, Licenses and Pricing
Salesforce Sandboxes (Dev, QA, Full, Prod.)
Creating First SFDC Dev Account
Salesforce.com CRM Editions
Salesforce.com Navigation Overview
Creating Salesforce Developer Account
- Salesforce Applications
Sales Cloud, Service Cloud, Custom Cloud
Rapid application Development, Cost Reduction & Quality Products
- Salesforce Certifications
Certified Administration (201)
Certified Advanced Administration (211)
Salesforce certified platform developer 1 (PD1: 401)
Salesforce certified platform developer 2 (PD2: 501)
- Organization Setup
Salesforce Quick Navigation Walk Through
Popular Std. Objects and their purpose
Set up Menu Intro (Various OOB and Dev Options
Popular in different other objects
Organization profile, Currency etc.
Salesforce User Interface Overview
- Objects in Salesforce
Types of objects available in salesforce
Standard Objects
Custom Objects
Use of Standard Objects and Custom Objects in Salesforce
Difference between standard and custom object
Limitations of Standard Objects
- Tabs in Salesforce
Introduction to tab
Assigning tab to object
Types of Tab - Custom Object Tabs, Visualforce, Web tab, Lightning Page tabs
- Intro on various Data Types/Fields
Various data type fields creation
Standard Data types
Read only Data types
Relational Data types
Roll-Up Summary Fields and its features.
Limitations of Roll-up Summary Fields
Required, External Id, Default Value and Unique fields
- Object Relationships
Introduction to Relationships
Need of Relationships in salesforce
Brief on Types of relationship
Master-Details, Lookup, Self-relationship, External lookup relationship, Indirect lookup relationship, Many-to-many relationships (Junction object), Hierarchical relationship
Deep in to Junction object
Use of Junction object.
Difference between master-detail and lookup relationship How to convert lookup to master details and vice Versa.
- Defining Workflows
- Workflow Rules
- Types of evaluation criteria in Workflow rules
- Introduction to Approval Process
- Understanding Approval steps, Approval actions, Rejection actions
- Introduction to process builder and its action
- What is the difference between workflow and process builder
- Workflow Actions
Email Alert
Task Create
Field Update
Outbound Message
- Difference between Evaluation Criteria and Rule Criteria
- Workflow Vs Trigger
- Email Templates Overview
- Email Templates for Email Notifications
- Sending Email Templates
Sending Single emails
Sending Mass emails.
- Types of Templates
HTML (Using Letter Head)
Custom HTML (without using letter head)
Visual force Email Templates
- Understanding of formula fields
- Purpose of formula field
- Types of formula field in salesforce
- Text/Logic/Math/Date functions & Other popular functions
- Introduction to cross object formula
- What is the need for object formula
- Introduction to validation rule, Need, and Various popular functions
- What is the difference between the formula field and Rollup summary in Salesforce
- Page Layouts
Defining Page layouts
Field order changes
Adding custom buttons and links
Defining required and read only fields
Adding related list
Adding Sections in Detail page
- Record Types
To create and maintain record types for your organization.
Display different page layouts and picklist values based on record types.
Uses of Record Types
- Field Dependencies
Controlling field/Dependent field
Making dependent pick list fields
Limitations
- 2 Live Project
- Self-Paced/ Classroom
- Certification Pass Guaranteed
- Salesforce.com Overview
- What is Salesforce CRM
Salesforce CRM features and benefits
Salesforce CRM Services and Applications
Salesforce.com Architecture MVC
Comparing MVC to Apps
Course Overview
Why should you go for development in Salesforce
Salesforce editions and licensing
- Salesforce Sandboxes
Sandbox Overview
Different Type of Sandboxes
Developer Sandbox
Configuration only Sandbox
Full Copy Sandbox
Sandbox Vs Production Environments
- Create your first Salesforce Dev Account
- Salesforce Certifications
- Career as a Salesforce Developer
- OOPs Basics
- Class & Object
- Inheritance
- Polymorphism (Method Overloading)
- Benefits in Object Oriented Programming Language
- Identifiers
- Variables and its type
- Access Modifiers
- Classes, Construction, & Methods
- Data Types, Variables
- Types of variables
- Getter & Setter Methods, With Sharing & Without Sharing
- Creation of Objects
- Reference Variables
- Final Variables & Static Variables
- Apex Overview
Introduction to Apex
Purpose of apex
Enable Developer mode
Overview about Developer Console
- Classes in APEX
Language Constructs
Understanding the variables
Constants declaration in Apex
Assign values using expressions
Understanding Data types-string, Integer, Decimal, Boolean
Loops in apex-do {statement} while (Boolean condition)
While statement
for statement
Conditional statement in apex-If, If else
Debug & System Log – Purpose and Use
- Collection in APEX
C Collection in apex
When to use collection
Benefits of using collection
Types of collection.
List methods in salesforce apex
Set methods in salesforce apex
Map methods in salesforce apex
Difference between List and set
- Overview on SOQL,
- Overview of SOSL
- Fetching Records on VF Using SOQL
- Inserting Records from VF to Salesforce
- Debug Logs
- Governing Limits in Apex
- DML statements vs database class methods
- Database DML Operations
- Insert Statement
- Update Statements
- Upsert Statement
- Delete Statements
- Undelete Statements
- Merge Statements
- Rollback operations
- Save Point in DML
- 2 Live Project
- Self-Paced/ Classroom
- Certification Pass Guaranteed
- In the first lecture, we will try to understand the Architecture of Lightning Web components and Lightning Aura components. And Why Salesforce has gone for new Programming model (LWC) on Lightning platform and how it is different from existing aura framework.
- System setup involves Installing Salesforce CLI, SFDX, and visual studio, Creation of Developer Org, Scratch Org etc.,
- How to Create and deploy a simple HelloWorld Lightning Web component
- Archetype of LWC, Project / Component Structure
- Introduction to decorators, Adaptors, Reactive and non-reactive properties
@api
@track
@wire
- 2 Live Project
- Self-Paced/ Classroom
- Certification Pass Guaranteed
- What is Commerce Cloud - B2B Commerce
- Managed package installation & Setup Processes
- Admin
CC Admin,
Anonymous Checkout,
User Checkout,
CSR Checkout,
Account,
Contacts,
Users,
Related Lists
- Accounts & Pricing
Account Groups and Price Lists
- Products
Standard Products,
Categories,
Product Specs,
Filters, and
Product Relationships
- Introduction
Types of Products
Aggregated,
Bundle,
Kit, and
Dynamic Kit
- Marketing and User Interface Configuration
Promotions,
Menus,
Featured/Spotlight Products,
Page Sections,
Page Labels, and
Localization
- Pricing Strategies
Tiered Pricing
- Attribute Driven Commerce
- Subscriptions, and
- Contract Pricing
- Complex Configurations
Effective Accounts and
Line Level Independence
- Overview
Review the technical exercise topics and
Introduce the class
- Administrative Overview
Review Key Terms,
B2B Commerce Architecture and
Technology Stack,
User Interface Demo
- Admin
CC Admin Configuration vs. Code Extension
- User Interface
Layout Overrides,
Subscriber Templates,
Page Includes,
Subscriber Pages,
Handlebar Overrides,
CloudCraze UI Properties,
Extending My Account,
Extending the CloudCraze Checkout Flow,
Global JavaScript Functions,
CloudCraze Event Handling,
Handlebars Functions,
Localization Functions, and
Utility Functions and Objects
- Back-end
Full API review and
Extension instruction
- 2 Live Project
- Self-Paced/ Classroom
- Certification Pass Guaranteed
- In this program you will learn:
Discovery
Conceptual Design
Marketing Cloud Connect
Account Configuration
Reporting
Data Design
Automation
Email Build
Contact Builder
Journey Builder
- Discovery
Provided with a set of business requirements, determine what additional information is needed to design the recommended solution.
Provided with a list of branding and creative strategies, probe for additional information that is needed to recommend an appropriate solution.
Provided a customer environment and goals, determine the viability of external systems that need to be included in the solution (I.e. POS, CRM, ecommerce, data warehouse, data source inputs).
Demonstrate how to gather requirements in order to put together the data and segmentation strategy for the customer (I.e. frequency, complexity, volume of sending).
Given a scenario that includes customer information about subscriber acquisition, management, and attrition, utilizes this information to select solution components.
Given a solution, recommend the appropriate customer skill sets required to utilize the Marketing Cloud application
- Conceptual Design
Analyze customer data to determine the appropriate data model (I.e. List model, Data Extensions).
In a given scenario, determine appropriate solution for given requirements considering technical expertise of personas (I.e. Automation Studio vs. Journey Builder).
In a given narrative data flow, select the correct data flow diagram that depicts that data flow.
In a given customer scenario, identify which User Stories are appropriate to use for accessing Marketing Cloud.
In a given customer scenario, determine factors to consider when scaling the solution.
Articulate how data construct will drive one-to-one messaging and content.
Explain the purpose of IP Warming and make a recommendation based on customer needs.
- Marketing Cloud Connect
Understand the prerequisites to consider prior to starting a Marketing Cloud Connect configuration (I.e. Salesforce edition, list of integration users, scope user, administrator credentials).
Understand how to send an email to a contact, lead, campaign, and report via the Sales / Service Cloud and Marketing Cloud (I.e. sending, triggered, automated).
Understand how Sales / Service Cloud data in the Marketing Cloud can be segmented.
- Account Configuration
Given a customer scenario, recommend the appropriate Marketing Cloud role based on User Stories.
Determine which type of customer scenario warrants the creation of a business unit (I.e. publication types, demographic, workflow processes, and organizational structure).
In a given scenario, troubleshoot issues regarding Reply Mail Management.
Analyze the impact of applying Sender Authentication Package (SAP) to a business unit (I.e. link wrapping, Landing Pages, image URLs).
- 2 Live Project
- Self-Paced/ Classroom
- Certification Pass Guaranteed
- Signing Up for a Free Salesforce Account - Keep it For Life
- Logging in to Salesforce and Switching Between Lightning and Classic
- Industry Knowledge Introduction
- Sales Metrics and Factors that Influence Them
- KPIs and Business Challenges
- Common Sales Processes and Key Considerations
- Implementation Strategies Introduction
- Scenarios and Successful Consulting Engagement Phases
- Planning Phase of Consulting Engagements
- Requirements Gathering Phase of Consulting Engagements
- Designing Phase of Consulting Engagements
- Building Phase of Consulting Engagements
- Testing Phase of Consulting Engagements
- Documentation Phase of Consulting Engagements
- Sales Deployment Considerations
- Measuring the Success of a Sales Cloud Implementation Project
- Designing an End-to-End Sales Process
- It All Begins with a Lead in the Sales Process
- Lead Processes and Lead Qualification Stages
- Lead Field Mapping
- The Lead Conversion Process - an Opportunity is Born (and Contact and Account)
- Analysing Customer Requirements to Determine Appropriate Solution Design
- Implementing Quotes
- Validation Rules and the Sales Process
- Automation Tools and the Sales Process
- Configure, Price, Quote
- Account Teams
- Opportunity Teams
- Enterprise Territory Management Capabilities and Use Cases
- Implementing Orders in Salesforce
- Sales Process Capabilities of Salesforce Mobile
- Sales Process Use Cases of Salesforce Mobile
- Sales Process Design Considerations of Salesforce Mobile
- Marketing and Leads Introduction
- Marketing Capabilities in the Sales Process
- Lead Scoring and Lead Qualification
- Managing Lead Data Quality
- 2 Live Project
- Self-Paced/ Classroom
- Certification Pass Guaranteed
- Introduction to Pardot
Introduction to Salesforce
Common Sales & Marketing Terms
Marketing Automation Goals and Planning
Quick visual of Pardot interface and navigation
Review the Pardot Glossary
- Technical Setup
Implementing Website Tracking Code
Adding DNS TXT Entries
Creating our CNAME and verification
Create or Add Users
Import Prospects
Manage Pardot Accounts
- Administration
Dashboard Overview
Pardot Connectors
Page Actions
Custom Fields
User Management
Recycle Bin
- How Pardot and Salesforce works together
- Covering key items of things to know before connecting the two platforms
- Object Syncing
- Salesforce Connector
- Mapping Fields
- Field Syncing
- Creating the connector in SF and viewing the connector options in Pardot
- How to introduce your sales team to Pardot
- What needs to be done before importing our legacy contacts
- Know Prospects
- Know Visitors
- Difference between prospects and visitors
- Prospect Records
- Prospects Creation
- Add Prospects Manually
- Assigning Prospects
- Deleting and Undeleting Prospects
- Merge Prospects
- Export Prospects
- Importing Prospects
- Tracking Prospect Field Updates
- Tracking Most Recent Prospect Activity
- Prospect Actions
- Prospect Accounts
- Introduction to Lists
What are Lists
Types of Lists
Building List
Dynamic Lists
- Automation
Building Automation Rules
Building Segmentation Rules
Page Actions
- Scoring
Lead Qualification
Scoring Rules
Grading
- Recap - before sending our first email
- Email templates vs List emails
- Building, testing and sending emails
- Verify Email Delivery
- Email preference center
- Working with the awesome Engagement Studio
- Review sending off our first email!
- Email Marketing and Permission-based Marketing
- 2 Live Project
- Self-Paced/ Classroom
- Certification Pass Guaranteed
- Overview
- Concepts and Basic terminologies
- Benefits of Salesforce Einstein Analytics
- Einstein Analytics Components
Apps
Dashboard
Lens
Dataflow
- Sign up for a special Einstein Analytics Developer Edition org
- Setting up Platform
Basic Analytics Platform Setup
Advanced Analytics Platform Setup
Complete Setting up the Analytics Platform
- Define User types
- Define permission sets
- Define Salesforce Licenses
- Einstein Analytics Requirements
- Einstein Analytics Limits
- Set Up Access & Security
- Sharing Mechanism
- Mass sharing
- Row level access and security predicates
- Grant Access and Permissions to Users
- Apply Security & Sharing Inheritance
- Analytics Security Implementation Guide
- Enable Einstein Analytics Features
- Control Access and Secure Data
- Setup Analytics Apps
- Analytics Mobile Features
- Download the Analytics Mobile App
- Learn How to Use Analytics for iOS
- Learn How to Use Analytics for Android
- Set Up and Manage Analytics on Mobile
- Limitations of Analytics on iPhone and iPad
- Limitations of Analytics on Android Devices
- About Dataflows
Understanding Dataflows
Monitor Dataflows
Schedule Dataflows
Run A Dataflow
Run Manually
Run Automatically
Set Data flow notifications
- About Datasets
Columns and Rows in Datasets
Column Types in Datasets
Denormalized Data
Dataset Security
- Data Recipe
Understanding Data recipes
Scheduling Recipes
Exporting data from Einstein
- Getting started with Data Integration
- Ways to get data from data sources into datasets
- Plan for your data integration project
- Considerations Before Integrating Data into Datasets
Handle Numeric Values
Handle Date Values
Handle Text Values
Handle Missing Values
Dataset Capacity and Limits
- Prepare and Load Data into Datasets with Recipes and Dataflows
Connect and Sync Your Data to Einstein Analytics
Design Datasets from Synced Data and Other Datasets with Recipes and Dataflows
Run Data Sync, Recipes, and Dataflows to Create and Refresh Datasets
- Other Ways to Create Datasets
- Manage Datasets
- 3 Live Project
- Self-Paced/ Classroom
- Certification Pass Guaranteed
- Module 1 : Salesforce.com Overview
- Introduction to Cloud Computing
- Introduction to IAAS, PAAS, SAAS
- Deployment Models
- Introduction to CRM
- How can CRM help
- Evolution of CRM
- Advantages of CRM
- A view of available of CRM Products
- What is Salesforce.com
- Salesforce CRM Overview
- Why Salesforce
- Understanding Salesforce Architecture
- Services Provided by Salesforce
- Salesforce Vs Other Cloud
- Market Demand for Salesforce CRM.
- Job Market and growth in CMR industry.
- Salesforce Editions, Licenses and Pricing
- Salesforce Sandboxes (Dev, QA, Full, Prod.)
- Creating First SFDC Dev Account
- Salesforce.com CRM Editions
- Salesforce.com Navigation – Overview
- Creating Salesforce Developer Account
- Sales Cloud, Service Cloud, Custom Cloud
- Rapid application Development, Cost Reduction & Quality Products
- Certified Administration (201)
- Certified Advanced Administration (211)
- Salesforce certified platform developer 1 (PD1: 401)
- Salesforce certified platform developer 2 (PD2: 501)
- Salesforce Quick Navigation Walk Through
- Popular Std. Objects and their purpose
- Set up Menu Intro (Various OOB and Dev Options
- Salesforce Administrator
- Popular in different other objects
- Organization profile, Currency etc.
- Salesforce User Interface Overview
Cloud Computing Overview
Introduction to Salesforce CRM
Salesforce Applications
Salesforce Certifications
Organization Setup
- Module 1 : Introduction
- Salesforce CRM features and benefits
- Salesforce CRM Services and Applications
- Salesforce.com Architecture MVC
- Comparing MVC to Apps
- Course Overview
- Why should you go for development in Salesforce
- Salesforce editions and licensing
- Sandbox Overview
- Different Type of Sandboxes
- Developer Sandbox
- Configuration only Sandbox
- Full Copy Sandbox
- Sandbox Vs Production Environments
Salesforce.com Overview
What is Salesforce CRM
Salesforce Sandboxes
Create your first Salesforce Dev Account
Salesforce Certifications
Career as a Salesforce Developer
- 2 Live Project
- Self-Paced/ Classroom
- Certification Pass Guaranteed
- Getting Started Introduction
- Signing Up for A Free Salesforce Account
- Logging into Salesforce and Switching Between Lightning and Classic
- Downloading and Reviewing the Service Cloud Consultant Certifications Exam Guide
- Assigning The Service Cloud and Knowledge User Feature Licenses
- Introduction and Getting Started Quiz
- Industry Knowledge Introduction
- Installing Service and Support Dashboards to Measure Contact Center Metrics
- Contact Center Kpis
- Contact Center Business Challenges and How Salesforce Helps
- Use Cases and Benefits for Different Interaction Channels
- Challenges and Considerations for Business Continuity in The Contact Center
- Types of Contact Centers and Displaying the Service Console
- KCS Core Tenets and A Glimpse of the Service Setup Menu and Salesforce Knowledge
- Contact Center Components and How They Solve Business Challenges
- Practice Activity Industry Knowledge Trailhead Units
- Industry Knowledge Quiz
- Implementation Strategies Introduction
- Typical Phases of a Consulting Engagement and Creating Custom Objects and Fields
- Contact Center Deployment Strategies
- Practice Activity Implementation Strategies Trailhead Units
- Implementation Strategies Quiz
- Service Cloud Solution Design Introduction
- Analyzing Customer Requirements for Service Cloud Solution Design
- Extending the Service Cloud with Custom Application Development and Third-Party
- Key Components for Performance Optimization and Creating a Validation Rule
- User Experience Requirements Solved by the Salesforce Lightning Service Console
- Salesforce Lightning Service Console Custom List Views and Creating a New User
- Service Console Interaction Logs (Salesforce Classic Only)
- Service Console Custom Components
- Service Console Keyboard Shortcuts
- Service Console Macros
- Service Console Integration Toolkit and Lightning Console JavaScript API
- Adjusting the Service Console Settings
- Practice Activity Service Cloud Solution Design Trailhead Units
- Service Cloud Solution Design Quiz
- Knowledge Management Introduction
- Enabling Salesforce Knowledge and the Knowledge Article Lifecycle
- Managing Knowledge Adoption and Maintenance
- Creating Knowledge Data Categories Groups and Data Categories
- Creating Knowledge Article Record Types and Assigning Page Layouts
- Turning on the Knowledge Sidebar in the Service Console
- Knowledge Publishing Workflow
- Knowledge Data Migration Strategies
- Knowledge vs. Solutions
- Practice Activity Knowledge Management Trailhead Units
- Knowledge Management Quiz
Mock Interviews
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FAQ's
Croma Campus offers Salesforce Training in Delhi. It is important to join a reliable provider to maximize the benefits the CRM (Customer Relationship Management) offers. Salesforce is among the most popular and widely used CRM today. and That is a misnomer. It is software to manage products, services, sales, profits, customers, and many similar. It is suitable for system administrators, IT managers, Product Managers, and people looking to build a career in salesforce.
Salesforce is a CRM that can be used in many business operations such as marketing, sales, collaboration, analytics, and security. It also allows the users to create their own solutions on their platform. Salesforce Training can boost your career prospects. People often get into confusion that salesforce is only for the IT sector. That is a misnomer. It is a software to manage products, services, sales, profits, customers, and many similar. It is suitable for system administrators, IT managers, Product Managers, and people looking to build a career in salesforce.
Croma Campus in Delhi mentored more than 4000+ candidates with Salesforce Training in Delhi at a very reasonable fee. The course curriculum is customized as per the requirement of candidates/corporates.
Amazon Web Services (Salesforce) is a secure cloud services platform, offering to compute power, database storage, content delivery, and other functionality to help businesses scale and grow. In simple words Salesforce allows you to do the following things- Running web and application servers in the cloud to host dynamic websites.
- - Build an Impressive Resume
- - Get Tips from Trainer to Clear Interviews
- - Attend Mock-Up Interviews with Experts
- - Get Interviews & Get Hired
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