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Learn to develop apps with ServiceNow. Enroll today to learn from a ServiceNow Developer.

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Course Duration

22 Hrs.

Live Project

2 Project

Certification Pass

Guaranteed

Training Format

Live Online /Self-Paced/Classroom

Watch Live Classes

ServiceNow

Speciality

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200+

Professionals Trained
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3+

Batches every month
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20+

Countries & Counting
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100+

Corporate Served

CURRICULUM & PROJECTS

ServiceNow Developer Training Program

    The ServiceNow development training course is intended to facilitate the learning process easier and further helping the learners to master the fundamentals of ServiceNow to flourish their career in the IT sector. The course primarily focuses on providing insights into the topic that include ServiceNow basics, defining CSS properties, creating apps, modules, sections, workflows, etc.

    In this program you will learn :

    • Introduction to Service Now.
    • Creating Dashboards.
    • Tables, Form, Dictionary.
    • Update Set’s Creation.
    • Flow Designer.
    • Service Catalog Management.
    • Importing Data in Service Now.
    • User Administration.
    • Email Notification.
    • Create SLA & Schedule.
    • Scheduled Jobs.
    • Access Control List.
    • Portal and Portal Pages.
    • Introduction to Web Services.
    • Debugging.
    • Service Now Scripting.
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    Introduction to Service Now :

    • What is ServiceNow
    • Why and Who can use Service Now
    • Concept of Cloud Computing in Service Now
    • Introduction to ITIL foundation
    • Navigation and Users
    • Helpful Portals, Releases
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    Creating Dashboards :

    • About Dashboards
    • Creating Dashboards
    • Dashboards Widgets
    • Dashboards Tabs
    • Dashboard Creation with Example
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    Tables, Form, Dictionary :

    • Creating Application, Module
    • Creating Table
    • Personalizing form and Table Layout
    • Creating Section
    • View
    • Dictionary Entries
    • Dictionary Overrides
    • Reference Qualifiers
    • Related Lists
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    Update Set’s Creation :

    • Creating an Update Set
    • Merge Update Set
    • Retrieve Update set in another Instance
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    Flow Designer :

    • Overview
    • Getting started with flows
    • Architecture Overview
    • Flows
    • Action Designer
    • Transform Functions
    • Domain Separation and Flow Designer
    • User Access to Flow Designer
    • Spokes
    • Change a flow or action's default title
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    Service Catalog Management :

    • Use of service catalog, back end execution
    • Creating catalog item, record producer, order guide
    • Create RITM and catalog task
    • Attaching workflow to catalog items
    • User Criteria
    • UI Policy and Catalog Client Script
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    Importing Data in Service Now :

    • Data sources,
    • XML import
    • Transform maps,
    • Scheduled data import
    • Import sets
    • Transform scripts
    • Data load automation
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    User Administration :

    • Creating groups
    • Users and Departments
    • Concept of delegation
    • Customizing user profile
    • Roles & group membership
    • Fetch detail of logged in user
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    Email Notification :

    • Defining a Template
    • Define notification
    • Email logs
    • Introduction to SMTP and POP mail servers
    • Trigger email on event
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    Create SLA & Schedule :

    • SLA Definitions
    • SLA Properties
    • Attach SLA to tasks
    • Create schedule and child schedule
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    Scheduled Jobs :

    • Introduction to scheduled jobs
    • Scheduled Job log
    • Scheduled reports
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    Access Control List :

    • Create Read, Write and Create ACL on table and field level
    • Debug ACLS
    • Write ACL Scripts
    • Concept of privileged system admin
    • CRUD operations
    • ACL execution flow
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    Portal and Portal Pages :

    • Service Portal Pages
    • Create and edit a page using the Service Portal Designer
    • Assign a homepage to a portal
    • Assign a default error page
    • Add SEO information to Service Portal pages
    • Page navigation by URL
    • Redirect a reference to a page ID
    • Activate the Knowledge Article View page on upgrade
    • Include font icons on a page
    • Standard ticket page
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    Introduction to Web Services :

    • Introduction to web services
    • SOAP Messages
    • Rest Message
    • Inbound Web Services
    • JSON Parsing
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    Debugging :

    • Personalize users
    • Debugging Business Rule
    • Debugging ACL
    • Background Scripts
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    Service Now Scripting :

    • Introduction to Scripting Objectives
    • Introduction to ServiceNow Scripting
    • ServiceNow APIs
    • ServiceNow Script Editor
    • Introduction to ServiceNow Scripting Modules
    • Client-side Scripting
    • Server-side Scripting
    • Data Policies
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    Placement Guide :

    • Tips to clear an Interview
    • Common Interview questions and answers
    • ServiceNow Development Interview Questions and Answers
    • Resume Building Guide
    • Attempt for the related Global Certification Exam
    • Earn Credentials and Start applying for Jobs
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Course Design By

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Nasscom & Wipro

Course Offered By

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Croma Campus

Real

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Stories

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inspiration

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Abhishek

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Upasana Singh

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Shashank

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Abhishek Rawat

career upgrad

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22 Hrs.
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Weekday1 Hr/Day
Weekend2 Hr/Day
Training ModeClassroom/Online
Flexible Batches For You
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    05-Jul-2025*

  • Weekend
  • SAT - SUN
  • Mor | Aft | Eve - Slot
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    07-Jul-2025*

  • Weekday
  • MON - FRI
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    02-Jul-2025*

  • Weekday
  • MON - FRI
  • Mor | Aft | Eve - Slot
  • flexible-focus-icon

    05-Jul-2025*

  • Weekend
  • SAT - SUN
  • Mor | Aft | Eve - Slot
  • flexible-white-icon

    07-Jul-2025*

  • Weekday
  • MON - FRI
  • Mor | Aft | Eve - Slot
  • flexible-white-icon

    02-Jul-2025*

  • Weekday
  • MON - FRI
  • Mor | Aft | Eve - Slot
Course Price :
For Indian
28,844 25,960 10 % OFF, Save 2884
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Program fees are indicative only* Know more

SELF ASSESSMENT

Learn, Grow & Test your skill with Online Assessment Exam to
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Mock Session

You will get certificate after
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You will get certificate after
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Career Support

You will get certificate after
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Showcase your Course Completion Certificate to Recruiters

  • checkgreenTraining Certificate is Govern By 12 Global Associations.
  • checkgreenTraining Certificate is Powered by “Wipro DICE ID”
  • checkgreenTraining Certificate is Powered by "Verifiable Skill Credentials"

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Not Just Studying

We’re Doing Much More!

Empowering Learning Through Real Experiences and Innovation

Mock Interviews

Prepare & Practice for real-life job interviews by joining the Mock Interviews drive at Croma Campus and learn to perform with confidence with our expert team.Not sure of Interview environments? Don’t worry, our team will familiarize you and help you in giving your best shot even under heavy pressures.Our Mock Interviews are conducted by trailblazing industry-experts having years of experience and they will surely help you to improve your chances of getting hired in real.
How Croma Campus Mock Interview Works?

Not just learning –

we train you to get hired.

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Students Placements & Reviews

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Ravinder Singh
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FAQ's

If you have a passion to learn ServiceNow can join our training program.

Some of the popular hiring sectors include the infrastructure sector, energy consultancy, EPC sector, fertilizer plant, Food & Beverage etc.

Here are some of the job opportunities:

  • Solutions Architect
  • Senior Technical Consultant
  • Software Engineer
  • UX Designer
  • Technical Support Engineer

  • Core Configuration of Service Now
  • Introduction to Knowledge base and Service Catalog
  • Working with UI Policies and UI Actions
  • Service Now Overview and Introduction
  • System Upgrades
  • Create SLA &Schedule
  • Access Control List
  • Scheduled Jobs

We accept all the major payment modes like Cash, Card (Master, Visa, and Maestro, etc), Net Banking, etc.

Career Assistancecareer assistance
  • - Build an Impressive Resume
  • - Get Tips from Trainer to Clear Interviews
  • - Attend Mock-Up Interviews with Experts
  • - Get Interviews & Get Hired

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