Course Design By
Nasscom & Wipro
Home /Salesforce/ Salesforce Administrator Training
Become an expert in customizing and configuring Salesforce. Enroll yourself today to learn Salesforce administrator.
In collaboration with
20 Hrs.
Duration
Online/Offline
Format
LMS
Life Time Access
we train you to get hired.
Salesforce Terminology
How does the CRM software work
Creating and managing users
What are the various security features of Salesforce
Creating and customizing tabs
How does Salesforce organize the data
Salesforce Cloud
Service Cloud, etc.
Newbies who dont have in-depth knowledge about Salesforce.
Salesforce users that have basic knowledge of CRM software and its various functions and features.
Aspiring Salesforce Administrators.
IT managers.
Help students understand Salesforce terminology.
Teach students how to configure the user interface of Salesforce.
Make students comfortable in configuring and working with various functions of Salesforce.
Help students understand the different security features available for end-users of Salesforce.
Make students comfortable in implementing automation using Salesforce.
Help Students become proficient in customizing features of the CRM solution.
Help students become proficient in creating and managing users on Salesforce.
Make students comfortable in working with Salesforce Cloud.
Teach students how to use Service Cloud without any difficulty.
Our Trainers Will Help You understand Salesforce Administrator Training in-depth.
Understand how to set up, configure and manage Salesforce.
Become familiar with various functions/features of Salesforce which are available for use by an end-user.
Learn how to optimize the CRM solution.
Our Salesforce Administrator Certification will also help you learn how to configure the UI of the CRM solution.
Become an expert in creating and customizing tabs.
Understand the functioning of Salesforce Cloud.
In fact, you will also learn how to work with Service Cloud.
Understand the roles and responsibilities of a Salesforce Administrator.
Become a competent Salesforce Administrator.
As per Indeed and other leading job portals, an expert Salesforce Administrator can earn a hefty amount of money for his services.
On average a fresher Salesforce Administrator can earn around 5,00,000- 6,00,000 per year while working.
Whereas an experienced Salesforce administrator can earn around 11,00,000- 12,00,000 per year for his services.
In short, by obtaining Salesforce Admin Course, you will earn handsome remuneration by working as Salesforce Administrator in an organization.
Work as a Salesforce Administrator.
Train for any other role in Salesforce like Developer, Marketing Cloud specialist, Architect, etc.
Enhance your skills and become a Senior Salesforce Administrator.
Actively contribute to the Salesforce community.
Become a Salesforce trainer and train other aspiring Salesforce Administrators.
The company focuses on innovation and constantly improving the existing features of its CRM solution.
It is in fact, highly scalable and is perfect for any type of business whether it is big or small.
Salesforce has a very active online community that provides constant support to other Salesforce users.
The company has put a lot of effort and hard work into making its CRM solution very easy, customizable, and scalable.
Optimize Salesforce systems/products
Setup, upgrade, and configure Salesforce systems
Manage users, workflows, and groups
Import leads data, contact data, and other useful data into Salesforce systems
Manage Sales Cloud
Build custom reports/dashboards on Salesforce systems
Perform database maintenance tasks
Cognizant technology solutions
Tata Consultancy Services
Accenture
Tech Mahindra
Wipro
Amazon
Infosys
IBM, etc.
Globally recognized certificate
Huge remuneration
Increased worth in the job market
Help you demonstrate your competence in working with Salesforce CRM.
we train you to get hired.
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Cloud Computing Overview
Introduction to Salesforce CRM
Salesforce Applications
Salesforce Certifications
Organization Setup
Objects in Salesforce
Tabs in Salesforce
Intro on various Data Types/Fields
Object Relationships
Defining Workflows
Workflow Rules
Types of evaluation criteria in Workflow rules
Introduction to Approval Process
Understanding Approval steps, Approval actions, Rejection actions
Introduction to process builder and its action
What is the difference between workflow and process builder
Workflow Actions
Difference between Evaluation Criteria and Rule Criteria
Workflow Vs Trigger
Email Templates Overview
Email Templates for Email Notifications
Sending Email Templates
Types of Templates
Understanding of formula fields
Purpose of formula field
Types of formula field in salesforce
Text/Logic/Math/Date functions & Other popular functions
Introduction to cross object formula
What is the need for object formula
Introduction to validation rule, Need, and Various popular functions
What is the difference between the formula field and Rollup summary in Salesforce
Page Layouts
Record Types
Field Dependencies
Introduction to User Management, User Object
Different types of user licenses available - Salesforce, Salesforce Platform
Roles and Profiles
Creating Users
Permission Sets
Profile Vs Permissions Sets
Password Policy
IP Address security
Login hours & Session settings
OWD -Public Read/Write, Public Read, private only
Manage record access with the role hierarchy
Sharing record-Manual and owner based
Manage field-level security
Introduction to Data migration
Overview to Data loader and its installation process Data Loader Action-Insert, Update, Delete, hard delete
Configure the Data Loader via command line
Attachment upload with Data loader
Data Loader Vs Other Third Party ETL Tools
Introduction to salesforce import wizard
Mass Transfer Records and Delete of Records
Difference between Data loader and import wizard
Mass Transfer Records and Delete of Records
Back up data with a weekly export
Introduction to Data Visualization-Reports and Dashboard
Introducing Reports and Custom Reports
Types of report-Tabular, summary, Matrix, and joint report
Understanding the formula field and bucket field.
Add a chart and a few other features like highlighting
Understanding -Reporting Snapshots, Report types
Overview to the dashboard and its types
What is a dynamic dashboard
Adding Dashboard Snapshots to Home Page
Understanding Sharing & Security of Reports-Dashboards
What is AppExchange
Installation of an App
Uninstall an App
Create a custom app
Service Cloud Console
Create flows
Screen Flows
Scheduled Trigger Flows
Auto Launched Flows
Record Triggered Flows
Create Chatter Group
Adding User to Chatter Group
Post Message to Chatter
+ More Lessons
Course Design By
Nasscom & Wipro
Course Offered By
Croma Campus
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11-Oct-2025*
13-Oct-2025*
15-Oct-2025*
11-Oct-2025*
13-Oct-2025*
15-Oct-2025*
You will get certificate after
completion of program
You will get certificate after
completion of program
You will get certificate after
completion of program
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Empowering Learning Through Real Experiences and Innovation
we train you to get hired.
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There are no minimum prerequisites for joining this course. But it would be an advantage if you have basic knowledge about Salesforce and its various functions/features which are available for use by an end-user.
It may take around 40-45 days for completing the Salesforce Administrator Certification training.
You will receive a Salesforce Administrator training certificate from Croma Campus. However, if you wish to get a Salesforce Certification then you will have to register for the Salesforce Administrator certification exam on the official website of Salesforce and clear the exam.
The Salesforce Certification process is described below:
You will learn under a skilled Salesforce Administrator that has years of working experience.
Yes, we do provide a free demo class to students who wish to enroll themselves in the Salesforce Administrator Certification training program.
Currently, we are only providing online classes to students because of covid guidelines.
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