- Salesforce is one of the most renowned CRM software in the market. CRM software enables a firm to build and maintain strong relationships with its existing customers, prospects, and clients. Furthermore, the software enables a firm to store their customer details, track leads, gain access to useful insights, automate business flows, etc.
- Things you will learn in Salesforce Administrator Training:
- Prerequisites of Salesforce Admin Training
- There are no minimum prerequisites for joining this Salesforce Administrator Course. However, it would be an advantage if you have basic knowledge about Salesforce and its various functions/features which are available for use by an end-user.
- This Salesforce Administrator Certification is for:
Salesforce Cloud
Service Cloud, etc.
Creating and managing users
What are the various security features of Salesforce
Creating and customizing tabs
How does Salesforce organize the data
Salesforce Terminology
How does the CRM software work
Aspiring Salesforce Administrators.
IT managers.
Newbies who don’t have in-depth knowledge about Salesforce.
Salesforce users that have basic knowledge of CRM software and its various functions and features.
- This Salesforce Admin Course will help you become proficient in working with the core administration features of the software. Moreover, by taking up the Salesforce Admin Certification, you will learn to set up, configure and manage Salesforce and work with its various functions/features which are available for use by an end-user.
- In this Salesforce Administrator Course, the trainers will help you with the following parameters.
Our Trainers Will Help You understand Salesforce Administrator Training in-depth.
Teach students how to use Service Cloud without any difficulty.
Help students become proficient in creating and managing users on Salesforce.
Make students comfortable in working with Salesforce Cloud.
Help Students become proficient in customizing features of the CRM solution.
Make students comfortable in implementing automation using Salesforce.
Help students understand the different security features available for end-users of Salesforce.
Make students comfortable in configuring and working with various functions of Salesforce.
Teach students how to configure the user interface of Salesforce.
Help students understand Salesforce terminology.
Become a competent Salesforce Administrator.
Understand the roles and responsibilities of a Salesforce Administrator.
Our Salesforce Administrator Certification will also help you learn how to configure the UI of the CRM solution.
Become an expert in creating and customizing tabs.
Understand the functioning of Salesforce Cloud.
In fact, you will also learn how to work with Service Cloud.
Learn how to optimize the CRM solution.
Become familiar with various functions/features of Salesforce which are available for use by an end-user.
Understand how to set up, configure and manage Salesforce.
- There is a huge demand for Salesforce Admin Training in the market, majorly because of its bright scope. This is mainly because of the benefits that a Salesforce Administrator provides to an organization.
As per Indeed and other leading job portals, an expert Salesforce Administrator can earn a hefty amount of money for his services.
In short, by obtaining Salesforce Admin Course, you will earn handsome remuneration by working as Salesforce Administrator in an organization.
Whereas an experienced Salesforce administrator can earn around 11,00,000- 12,00,000 per year for his services.
On average a fresher Salesforce Administrator can earn around 5,00,000- 6,00,000 per year while working.
- As a Salesforce Administrator, you will get lots of career opportunities for progression as compared to other professionals working in an organization. Here are some of the career options that you will get once you complete your Salesforce Administrator Training:
- A lot of career opportunities for progression are available for Salesforce Administrators. Thus, if you wish to have an exciting career full of lots of growth opportunities then you should definitely join the Salesforce Administrator Course program to become a competent Salesforce Admin.
Enhance your skills and become a Senior Salesforce Administrator.
Actively contribute to the Salesforce community.
Become a Salesforce trainer and train other aspiring Salesforce Administrators.
Train for any other role in Salesforce like Developer, Marketing Cloud specialist, Architect, etc.
Work as a Salesforce Administrator.
- Salesforce CRM is a very robust and popular CRM solution that empowers a company to build and maintain strong relationships with its existing customers, prospects, and clients. Besides this CRM solution empowers a firm to automate its business flow, track leads, gain access to powerful insights, etc. Amazing, right.
- Here are some of the key reasons behind the popularity of the Salesforce Admin Course:
The company has put a lot of effort and hard work into making its CRM solution very easy, customizable, and scalable.
Salesforce has a very active online community that provides constant support to other Salesforce users.
It is in fact, highly scalable and is perfect for any type of business whether it is big or small.
The company focuses on innovation and constantly improving the existing features of its CRM solution.
- Salesforce Admins are proficient in working with different Salesforce products and their functions and features that are available for use for end-users. Companies employ them for administering their Salesforce systems, training their staff about different Salesforce products, managing their sales databases, etc. But the responsibilities of a Salesforce Admin may vary from company to company. Moreover, by enrolling in the Salesforce Admin Certification, you will understand every role in a much better way.
- Here are some of the major responsibilities of a Salesforce Administrator:
Build custom reports/dashboards on Salesforce systems
Perform database maintenance tasks
Manage users, workflows, and groups
Import leads data, contact data, and other useful data into Salesforce systems
Manage Sales Cloud
Setup, upgrade, and configure Salesforce systems
Optimize Salesforce systems/products
- Salesforce is a globally famous and renowned CRM solution that has a customer base of around 1,50,000 customers and this number is rapidly increasing with each passing year. This is due to the benefits that Salesforce CRM provides to an organization. In fact, you need to have a legit Salesforce Administrator Training accreditation to get into renowned companies.
- Thus, many organizations are constantly searching for professionals that can help them utilize the power of this robust CRM solution.
- Here are some of the top organizations hiring for Salesforce Admin jobs:
IBM, etc.
Wipro
Amazon
Infosys
Tech Mahindra
Accenture
Tata Consultancy Services
Cognizant technology solutions
- Once you complete the Salesforce Admin Training you will get a globally recognized certification for validating your skills. Moreover, you will be prepared to clear the Salesforce Admin Course exam very easily. Besides this, you will receive 100% placement support from our dedicated placement team.
- Advantages of getting Salesforce Admin Certification:
Help you demonstrate your competence in working with Salesforce CRM.
Increased worth in the job market
Huge remuneration
Globally recognized certificate
Why Should You learn Salesforce Admin Training ?
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Plenary for Salesforce Administrator Certification Training
Track | Week Days | Weekends | Fast Track |
---|---|---|---|
Course Duration | 40-45 Days | 7 Weekends | 8Days |
Hours | 1 Hrs. Per Day | 2Hrs. Per Day | 6+ Hrs. Per Day |
Training Mode | Classroom/Online | Classroom/Online | Classroom/Online |
Course Price at :
Program fees are indicative only* Know more
Program Core Credentials

Trainer Profiles
Industry Experts

Trained Students
10000+

Success Ratio
100%

Corporate Training
For India & Abroad

Job Assistance
100%
BATCH TIMINGS
Salesforce Administrator Certification Training Upcoming Batches
WEEKDAY
27-Mar-2023*
Take class during weekdays and utilize your weekend for practice.
Get regular training by Industry Experts.
Get Proper guidance on certifications.
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10% OFF
FASTRACK
04-Apr-2023*
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Materials and guidance on certifications
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WEEKDAY
29-Mar-2023*
Take class during weekdays and utilize your weekend for practice.
Get regular training by Industry Experts.
Get Proper guidance on certifications.
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10% OFF
WEEKDAY
06-Apr-2023
Take class during weekdays and utilize your weekend for practice.
Get regular training by Industry Experts.
Get Proper guidance on certifications.
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WEEKEND
01-Apr-2023
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Get Intensive coaching in less time
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WEEKEND
08-Apr-2023*
More Suitable for working professionals who cannot join in weekdays
Get Intensive coaching in less time
Get Proper guidance on certifications.
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CURRICULUM & PROJECTS
Salesforce Administrator Certification Training
- Once Salesforce Admin Certification Course will be finished, you will learn all Salesforce admin concepts - SFC data models, various basic terms of Salesforce, a profound comprehension of the salesforce security model, salesforce pinnacle triggers, salesforce test classes, and Salesforce automation alternatives.
- In this program you will learn:
Salesforce.com Overview
Force.com Database Configuration
Workflows in Salesforce
Formula Fields and Validation rules
Record Types/Page Layouts
SFDC Security Model
Data Management
Reports & Dashboard
App Design
- Cloud Computing Overview
Introduction to Cloud Computing
Introduction to IAAS, PAAS, SAAS
Deployment Models
Introduction to CRM
How can CRM help
Evolution of CRM
Advantages of CRM
A view of available of CRM Products
- Introduction to Salesforce CRM
What is Salesforce.com
Salesforce CRM Overview
Why Salesforce
Understanding Salesforce Architecture
Services Provided by Salesforce
Salesforce Vs Other Cloud
Market Demand for Salesforce CRM.
Job Market and growth in CMR industry.
Salesforce Editions, Licenses and Pricing
Salesforce Sandboxes (Dev, QA, Full, Prod.)
Creating First SFDC Dev Account
Salesforce.com CRM Editions
Salesforce.com Navigation – Overview
Creating Salesforce Developer Account
- Salesforce Applications
Sales Cloud, Service Cloud, Custom Cloud
Rapid application Development, Cost Reduction & Quality Products
- Salesforce Certifications
Certified Administration (201)
Certified Advanced Administration (211)
Salesforce certified platform developer 1 (PD1 401)
Salesforce certified platform developer 2 (PD2 501)
- Organization Setup
Salesforce Quick Navigation Walk Through
Popular Std. Objects and their purpose
Set up Menu Intro (Various OOB and Dev Options)
Popular in different other objects
Organization prole, Currency etc.
Salesforce User Interface Overview
- Objects in Salesforce
Types of objects available in salesforce
Standard Objects
Custom Objects
Use of Standard Objects and Custom Objects in Salesforce
Difference between standard and custom object
Limitations of Standard Objects
- Tabs in Salesforce
Introduction to tab
Assigning tab to object
Types of Tab - Custom Object Tabs, Visualforce, Web tab, Lightning Page tabs
- Intro on various Data Types/Fields
Various data type fields creation
Standard Data types
Read only Data types
Relational Data types
Roll-Up Summary Fields and its features.
Limitations of Roll-up Summary Fields
Required, External Id, Default Value and Unique fields
- Object Relationships
Introduction to Relationships
Need of Relationships in salesforce
Brief on Types of relationship
Master-Details, Lookup, Self-relationship, External lookup relationship, Indirect lookup relationship, Many-to-many relationships (Junction object), Hierarchical relationship
Deep in to Junction object
Use of Junction object.
Difference between master-detail and lookup relationship
How to convert lookup to master details and vice Versa.
- Workflows in Salesforce
- Email Alert
- Task Create
- Field Update
- Outbound Message
- Sending Single emails
- Sending Mass emails.
Defining Workflows
Workow Rules
Types of evaluation criteria in Workow rules
Introduction to Approval Process
Understanding Approval steps, Approval actions, Rejection actions
Introduction to process builder and its action
What is the difference between workow and process builder
Workflow Actions
Evaluation Criteria and Rule Criteria
Workflow Vs Trigger
Email Templates Overview
Email Templates for Email Notications
Sending Email Templates
- Types of Templates
HTML (Using Letter Head)
Custom HTML (without using letter head)
Visual force Email Templates
- Formula Fields and Validation rules
Understanding of formula fields
Purpose of formula field
Types of formula field in salesforce
Text/Logic/Math/Date functions & Other popular functions
Introduction to cross object formula
What is the need for object formula
Introduction to validation rule, Need, and Various popular functions
What is the difference between the formula field and Rollup summary in Salesforce
- Page Layouts
Defining Page layouts
Field order changes
Adding custom buttons and links
Defining required and read only fields
Adding related list
Adding Sections in Detail page
- Record Types
To create and maintain record types for your organization.
Display different page layouts and picklist values based on record types.
Uses of Record Types
- Field Dependencies
Controlling field/Dependent field
Making dependent pick list fields
Limitations
- SFDC Security Model
Introduction to User Management, User Object
Different types of user licenses available - Salesforce, Salesforce Platform
Roles and Proles
Creating Users
Permission Sets
Profile Vs Permissions Sets
Password Policy
IP Address security
Login hours & Session settings
OWD -Public Read/Write, Public Read, private only
Manage record access with the role hierarchy
Sharing record-Manual and owner based
Manage field-level security
- Data Management
Introduction to Data migration
Overview to Data loader and its installation process
Data Loader Action-Insert, Update, Delete, hard delete
Configure the Data Loader via command line
Attachment upload with Data loader
Data Loader Vs Other Third Party ETL Tools
Introduction to salesforce import wizard
Mass Transfer Records and Delete of Records
Difference between Data loader and import wizard
Mass Transfer Records and Delete of Records
Back up data with a weekly export
- Reports & Dashboard
Introduction to Data Visualization-Reports and Dashboard
Introducing Reports and Custom Reports
Types of report-Tabular, summary, Matrix, and joint report
Understanding the formula field and bucket field.
Add a chart and a few other features like highlighting
Understanding -Reporting Snapshots, Report types
Overview to the dashboard and its types
What is a dynamic dashboard
Adding Dashboard Snapshots to Home Page
Understanding Sharing & Security of Reports-Dashboards
- App Design
What is AppExchange
Installation of an App
Uninstall an App
Create a custom app
Service Cloud Console
- Placement Guide
What is an Interview
Tips to clear an Interview
Common Interview questions and answers
Salesforce Admin Interview Questions and Answers
Resume Building Guide
Attempt for Salesforce Admin Global Certification Exam
Start applying for Jobs
+ More Lessons
Mock Interviews

Projects
Phone (For Voice Call):
+91-971 152 6942WhatsApp (For Call & Chat):
+918287060032self assessment
Learn, Grow & Test your skill with Online Assessment Exam to achieve your Certification Goals

FAQ's
There are no minimum prerequisites for joining this course. But it would be an advantage if you have basic knowledge about Salesforce and its various functions/features which are available for use by an end-user.
It may take around 40-45 days for completing the Salesforce Administrator Certification training.
You will receive a Salesforce Administrator training certificate from Croma Campus. However, if you wish to get a Salesforce Certification then you will have to register for the Salesforce Administrator certification exam on the official website of Salesforce and clear the exam.
The Salesforce Certification process is described below:
- Step 1: Complete this training program.
- Step 2: Visit the official website of Salesforce and register yourself for the Salesforce Administrator Certification exam.
- Step 3: Clear the exam and become a certified Salesforce Admin.
You will learn under a skilled Salesforce Administrator that has years of working experience.
Yes, we do provide a free demo class to students who wish to enroll themselves in the Salesforce Administrator Certification training program.
Currently, we are only providing online classes to students because of covid guidelines.

- - Build an Impressive Resume
- - Get Tips from Trainer to Clear Interviews
- - Attend Mock-Up Interviews with Experts
- - Get Interviews & Get Hired
If yes, Register today and get impeccable Learning Solutions!

Salesforce Administrator (ADM-201)
The Salesforce Administrator exam has been built for people holding experience with Salesforce and continuously search for ways to help their companies in return more from additional features and capabilities.
Multiple Choice and Multi-Response Questions
Proctored Exam
$200 USD
105 Minutes
60 Questions
65% or above
Training Features
Instructor-led Sessions
The most traditional way to learn with increased visibility,monitoring and control over learners with ease to learn at any time from internet-connected devices.
Real-life Case Studies
Case studies based on top industry frameworks help you to relate your learning with real-time based industry solutions.
Assignment
Adding the scope of improvement and fostering the analytical abilities and skills through the perfect piece of academic work.
Lifetime Access
Get Unlimited access of the course throughout the life providing the freedom to learn at your own pace.
24 x 7 Expert Support
With no limits to learn and in-depth vision from all-time available support to resolve all your queries related to the course.

Certification
Each certification associated with the program is affiliated with the top universities providing edge to gain epitome in the course.
Training Certification
Your certificate and skills are vital to the extent of jump-starting your career and giving you a chance to compete in a global space.
Talk about it on Linkedin, Twitter, Facebook, boost your resume or frame it- tell your friend and colleagues about it.
Video Reviews
Testimonials & Reviews
Great course, Thankyou Croma Campus for comprehensive training in Salesforce. The course worth every penny and highly recommended for the learners. The hands-on assignment and live project training are the biggest reasons why I just lo
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Katherine Donalds Brijesh
Web Technologies Salesforce
I strongly believe that Croma Campus is just the right platform to embrace a career in Salesforce. The LIVE video lectures delivered for the course was just amazing and it took my expectations to another level. I approached many instit
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Mukesh Pathak
Salesforce
I am happy with the customized Python content and resolving my queries on time. The course content was up to the mark and prepared as per the latest industry standards. Most concepts were given through examples and explanations. Mentor
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Pallavi Tyagi
Company Salesforce
Hi, I have successfully completed Salesforce training from Croma Campus and I am very confident because I have improved my skills and knowledge So thank you Croma Campus.
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Afzal
HCL Technologies Salesforce
I enrolled myself at Croma Campus for Salesforce SFDC Certification Training. I am really satisfied with this institution as they have professional trainers and the best facilities in Noida. I am satisfied with the training I am receiv
Read More...Ajay Singh
Salesforce
I was in search of a certified institution for Salesforce SFDC Certification Training. Recently, I was surfing the net and saw an ad from Croma Campus regarding Salesforce training. This immediately grabbed my attention and I visited C
Read More...Herry
Salesforce
Hi, myself Nishant Grover from Udaipur. I joined Croma Campus for learning this course. The trainer’s knowledge and experience helped me achieve the desired skills. This institute helped me in getting the desired job. The faculty is
Read More...Nishant Grover