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Course Duration

40 Hrs.

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2 Project

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  • BMC Remedy Certificate is a platform on which BMC Remedy ITSM Suite is built. It is a single-step solution for IT Service Management. It comes with Incident & Problem Management Modules called Service Desk. This application helps in understanding the concepts of Architecture, workflows, etc.
  • Are you thinking of joining in BMC Remedy Certification Training Here, Croma Campus BMC Remedy Certification Training is the best institution for getting top-class training. We will help you with upgrading your skills. Our trainers help you in acquiring efficient knowledge for the future to get into the industry and get your desired job.
  • Things you will learn:
    • Here, we help candidates have prompt skills and knowledge to attain their goals.

      Therefore, we'll make you learn the concepts and course from scratch from our expert trainers.

      By enrolling in the course, you can learn how to develop software to help businesses.

      Furthermore, this course will make you learn the latest concepts of the BMC Remedy.

      In Croma Campus, you also get practical training during the course.

BMC Remedy Certification Training

About-Us-Course

  • Here in Croma Campus, you will get knowledge of various concepts that are mandatory at the corporate level for running the workflow. Post-completion of the BMC Remedy Course, you will understand the course in-depth.
    • You’ll gain knowledge on the BMC Remedy architecture, workflow, etc.

      In this course, you will get to know to deploy and administer AR system applications.

      Post enrolling in the course, you will get aware of BMC Remedy Asset Management.

      After completion of the course, you will become highly eligible to work in this domain.

      You will also learn the basics of the service tool in the course.

  • Now, the time has changed so technology has gained popularity among humans. Organizations have started hiring people who have great knowledge in the IT field. They are offered a good amount of income from the companies.
    • The average salary per person earns $163,894 on a per-year basis.

      Hence, your chances to get high pay because of the certification.

      Post completing the course, you will be getting good jobs options.

      Post joining the course in Croma Campus, we make students aware of procuring knowledge of the creation of the tool.

      The average salary in the USA is $124,688 per year.

  • Getting a degree as a developer is very helpful if you want a job in the IT field. Furthermore, the BMC Remedy course is something that is in demand in every company in today’s time. Some of the few benefits of BMC Remedy are as follows:
    • It is an everlasting technology used in companies.

      The BMC Remedy professional has a lot of job opportunities in the world.

      The professionals in this technology are offered high salaries as every company is opting for this technology.

      Your chances to get hired in a company are high because of the certification.

      You will be learning various concepts related to the course which will enhance your skills.

  • The BMC Remedy course offers various advantages in your job and in your skills:
    • It is a powerful tool that is used by the organization.

      It is one of those applications which helps in running operations smoothly organization.

      In the organization, the activities are tracked and managed by this tool.

      This is widely used software in the IT Industry.

      It is also used for change management in the organization.

  • BMC Remedy is an IT service management solution. There are certain roles that you can have are as follows:
    • Although, you will be learning how to use software service, desk users.

      You will be responsible to maintain availability and performance as an application administrator.

      Furthermore, your capability to develop new workflows, applications, etc. will be increased as a developer.

      You will be able to implement and deploy the application.

      You can create reports and dashboards by being a BMC Remedy developer.

  • Every company that is using this tool now has ease in working. Though we are providing the best training in Croma Campus, our experts will help you in a way that your capacity will increase according to the industry’s trends.
    • Alphacom System and Solution, Alwosta, Diverse Lynx, Dixit Infotech Services, etc. are some of the companies hiring the people of his domain.

      Our course helps you in getting job options in the IT field.

      Post enrolling in our course, you will get a good amount of knowledge related to the course.

      Our course will make you stand out from your peers in the industry.

      By advanced knowledge available in the course, you will be able to have a good salary package in the industry.

  • BMC Remedy helps organizations in their operations. This application makes the workflow easy with its unique features.
    • Though, the certification gives you practical training during the course.

      This course enhances your talent in the BMC Remedy domain.

      The person with this certification can get the job in any company with ease.

      The preference for the course is high as the tool is used widely in the companies.

      Our expert helps you gather the knowledge of the course in a detailed form.

      The certification gets an 80% significant advantage in the job in the IT field.

Why should you opt for BMC Remedy?

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40 Hrs.
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Success Ratio

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CURRICULUM & PROJECTS

BMC Remedy Certification Training

  • BMC Remedy Certificate is a platform on which BMC Remedy ITSM Suite is built It is a single-step solution for IT Service Management It comes with Incident & Problem Management Modules called Service Desk.
    • Introduction to BMC AR systems

      BMC Remedy Developer Studio

      Advanced Forms

      Using BMC Remedy Developer Studio

      Understand Access Control

      BMC ITSM Application Overview

      Chats and Notifications

      Incident and Change Management

      Assets Management & Overlays

      ITSM Process Designer, Installation, and Customizations

      Catalog Setup and Application Configuration Tasks

      Placement guide

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  • Introduction to BMC AR systems
    • Remedy AR System Overview

      BMC Remedy Architecture

      Introduction to ITIL

      Overview of BMC Remedy Out of the Box Applications (Incident Management, Problem Management and Change Management)

      Understanding BMC Remedy Out of the Box Applications

      Packing Lists

      Object definition files

      Application data export

      Installing the AR System procedure and sequence

      What are new in BMC Remedy 91 (New features)

      Compatibility – Supported Vs Not supported

      How BMC Remedy 91 is different from BMC Remedy 76 and 8x

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  • BMC Remedy Developer Studio
    • Introduction to BMC Remedy Developer Studio

      Introduction to Remedy Forms

      Database architecture

      Designing and creating forms

      Working with different fields

      Working with table fields

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  • Advanced Forms
    • Introduction to other advanced forms (Display only, Join forms)

      Introduction to workflow (Active links, Filters and Escalations)

      Workflow actions as (Service)Functions

      Introduction to Guides

      Approving requests, Email Engine

      Use of Rule-Based Email

      ARDBC and AREA LDAP plugins and Web-services

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  • Using BMC Remedy Developer Studio
    • Developer Studio preferences

      Create objects

      Search for objects

      Outline feature

      Switch perspectives

      Change modes

      Custom and origin objects

      Overlay options

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  • Understand Access Control
    • Create Users

      Create Groups

      Create Roles

      Grant permission to forms, fields, and active links

      Set default permission in Developer Studio

      Set dynamic permission for parent groups

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  • BMC ITSM Application Overview
    • BMC Remedy ITSM application purpose

      BMC Remedy ITSM architecture

      Foundation data

      Companies, Organization and Locations

      Support Groups and People

      Data Management overview

      Data Management Job Console

      Onboarding Wizard utility

      Data Wizard utility

      Data Management Tool

      Categorizations

      Assignments

      Access Control and Permissions

      Application User's Perspective

      Application Administrator's Perspective

      Online Documentation Portal

      Configuring the Requester Console

      Guest User

      Permission Groups

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  • Chats and Notifications
    • Social Collaboration

      BMC Chat

      Twitter

      RSS Feeds

      Notifications

      Individual Notifications

      Group Notifications

      Inbound email

      Define Form Behavior

      Form Views

      Behavior Rules

      BMC Atrium Service Context

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  • Incident and Change Management
    • Incident Management Aids

      Incident Templates

      Incident Scripts

      Incident Decision Trees

  • Change and Release Templates
    • Change Templates

      Release Templates

      Activities

  • Task Management System
    • Overview to TMS

      TMS Configuration

  • Change and Release Management Approval
    • Approval Process

      Approval Mapping

  • Change Risk and Advanced Change Options
    • Determine Risk

      Change Lifecycle

      Change Calendar

      Custom Change Process Flows

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  • Asset Management Licensing and Approvals
    • Software Licenses and Contracts

      Approvals and Notifications

  • Asset Management CIS and Financials
    • CI Functionality

      Financials

  • Overlays
    • Purpose

      Considerations

      Preserving ITSM Customization

  • Hub and Spoke
    • Purpose

      Consideration

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  • ITSM Process Designer, Installation, and Customizations
    • Process Designer overview

      Configuring tasks, requests, and notifications

      Configuring ARID plug-in and the runtime settings

      Maintaining process templates for BMC Remedy On-premise environments

      Installation Overview

      Relationship of ITMS Forms to AR System Forms

      Permission Groups and Functional Roles

      Available Web Services

      BMC Remedy ITSM 90 Enhancements

      Archiving concepts

      Managing archiving policies

      BMC Remedy Smart Reporting Console

      Smart Reporting social capabilities

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  • Catalog Setup and Application Configuration Tasks
    • Product catalog setup

      Operational catalog setup

      Generic catalog and assignments

      BMC Remedy Approval Server

      Task Management System

      Email Rule Engine

      Email-based approvals

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  • Placement guide
    • Tips to clear an Interview

      Common Interview questions and answers

      BMC Remedy Interview Questions and Answers

      Resume Building Guide

      Attempt for BMC Remedy Global Certification Exam

      Start applying for Jobs

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+ More Lessons

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Mock Interviews

Prepare & Practice for real-life job interviews by joining the Mock Interviews drive at Croma Campus and learn to perform with confidence with our expert team.Not sure of Interview environments? Don’t worry, our team will familiarize you and help you in giving your best shot even under heavy pressures.Our Mock Interviews are conducted by trailblazing industry-experts having years of experience and they will surely help you to improve your chances of getting hired in real.
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Projects

Validate your skills and knowledge by working on industry-based projects that includes significant real-time use cases.Gain hands-on expertize in Top IT skills and become industry-ready after completing our project works and assessments.Our projects are perfectly aligned with the modules given in the curriculum and they are picked up based on latest industry standards. Add some meaningful project works in your resume, get noticed by top industries and start earning huge salary lumps right away.
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SELF ASSESSMENT

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FAQ's

It is for help desk software, extended application suites to include CRM.

BMC Remedy is available on both premise and cloud-based solutions. It has now also grown on an automation platform.

The latest version of the BMC Remedy is AR System Server documented by Supported Product Version.

The BMC Remedy is very prominent in handling a large set of data.

BMC Remedy is a service management tool. It supports various forms of service tickets.

Its the service on the form in the database.

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  • - Build an Impressive Resume
  • - Get Tips from Trainer to Clear Interviews
  • - Attend Mock-Up Interviews with Experts
  • - Get Interviews & Get Hired
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Training Features

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Real-life Case Studies

Case studies based on top industry frameworks help you to relate your learning with real-time based industry solutions.

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Adding the scope of improvement and fostering the analytical abilities and skills through the perfect piece of academic work.

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Get Unlimited access of the course throughout the life providing the freedom to learn at your own pace.

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With no limits to learn and in-depth vision from all-time available support to resolve all your queries related to the course.

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