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4.5/5Course Duration
40 Hrs.Live Project
2 ProjectCertification Pass
GuaranteedTraining Format
Live Online /Self-Paced/ClassroomWatch Live Classes
Speciality
450+
Professionals Trained
4+
Batches every month
20+
Countries & Counting
100+
Corporate ServedCURRICULUM & PROJECTS
BMC Remedy Certification Training
- Introduction to BMC AR systems
- BMC Remedy Developer Studio
- Advanced Forms
- Using BMC Remedy Developer Studio
- Understand Access Control
- BMC ITSM Application Overview
- Chats and Notifications
- Incident and Change Management
- Assets Management & Overlays
- ITSM Process Designer, Installation, and Customizations
- Catalog Setup and Application Configuration Tasks
- Placement guide
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- Remedy AR System Overview
- BMC Remedy Architecture
- Introduction to ITIL
- Overview of BMC Remedy Out of the Box Applications (Incident Management, Problem Management and Change Management)
- Understanding BMC Remedy Out of the Box Applications
- Packing Lists
- Object definition files
- Application data export
- Installing the AR System procedure and sequence
- What are new in BMC Remedy 91 (New features)
- Compatibility – Supported Vs Not supported
- How BMC Remedy 91 is different from BMC Remedy 76 and 8x
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- Introduction to BMC Remedy Developer Studio
- Introduction to Remedy Forms
- Database architecture
- Designing and creating forms
- Working with different fields
- Working with table fields
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- Introduction to other advanced forms (Display only, Join forms)
- Introduction to workflow (Active links, Filters and Escalations)
- Workflow actions as (Service)Functions
- Introduction to Guides
- Approving requests, Email Engine
- Use of Rule-Based Email
- ARDBC and AREA LDAP plugins and Web-services
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- Developer Studio preferences
- Create objects
- Search for objects
- Outline feature
- Switch perspectives
- Change modes
- Custom and origin objects
- Overlay options
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- Create Users
- Create Groups
- Create Roles
- Grant permission to forms, fields, and active links
- Set default permission in Developer Studio
- Set dynamic permission for parent groups
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- BMC Remedy ITSM application purpose
- BMC Remedy ITSM architecture
- Foundation data
- Companies, Organization and Locations
- Support Groups and People
- Data Management overview
- Data Management Job Console
- Onboarding Wizard utility
- Data Wizard utility
- Data Management Tool
- Categorizations
- Assignments
- Access Control and Permissions
- Application User's Perspective
- Application Administrator's Perspective
- Online Documentation Portal
- Configuring the Requester Console
- Guest User
- Permission Groups
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- Social Collaboration
- BMC Chat
- RSS Feeds
- Notifications
- Individual Notifications
- Group Notifications
- Inbound email
- Define Form Behavior
- Form Views
- Behavior Rules
- BMC Atrium Service Context
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- Incident Management Aids
- Incident Templates
- Incident Scripts
- Incident Decision Trees
- Change Templates
- Release Templates
- Activities
- Overview to TMS
- TMS Configuration
- Approval Process
- Approval Mapping
- Determine Risk
- Change Lifecycle
- Change Calendar
- Custom Change Process Flows
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- Software Licenses and Contracts
- Approvals and Notifications
- CI Functionality
- Financials
- Purpose
- Considerations
- Preserving ITSM Customization
- Purpose
- Consideration
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- Process Designer overview
- Configuring tasks, requests, and notifications
- Configuring ARID plug-in and the runtime settings
- Maintaining process templates for BMC Remedy On-premise environments
- Installation Overview
- Relationship of ITMS Forms to AR System Forms
- Permission Groups and Functional Roles
- Available Web Services
- BMC Remedy ITSM 90 Enhancements
- Archiving concepts
- Managing archiving policies
- BMC Remedy Smart Reporting Console
- Smart Reporting social capabilities
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- Product catalog setup
- Operational catalog setup
- Generic catalog and assignments
- BMC Remedy Approval Server
- Task Management System
- Email Rule Engine
- Email-based approvals
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- Tips to clear an Interview
- Common Interview questions and answers
- BMC Remedy Interview Questions and Answers
- Resume Building Guide
- Attempt for BMC Remedy Global Certification Exam
- Start applying for Jobs
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+ More Lessons
Course Design By
Course Offered By
Croma Campus
Real
Stories
success
inspiration
Abhishek
career upgrad
Upasana Singh
career upgrad
Shashank
career upgrad
Abhishek Rawat
career upgrad
Course Duration
40 Hrs.
Weekday1 Hr/Day
Weekend2 Hr/Day
Training ModeClassroom/Online
Flexible Batches For You
12-Jul-2025*
- Weekend
- SAT - SUN
- Mor | Aft | Eve - Slot
14-Jul-2025*
- Weekday
- MON - FRI
- Mor | Aft | Eve - Slot
-
09-Jul-2025*
- Weekday
- MON - FRI
- Mor | Aft | Eve - Slot
-
12-Jul-2025*
- Weekend
- SAT - SUN
- Mor | Aft | Eve - Slot
-
14-Jul-2025*
- Weekday
- MON - FRI
- Mor | Aft | Eve - Slot
-
09-Jul-2025*
- Weekday
- MON - FRI
- Mor | Aft | Eve - Slot
Course Price :
For Indian
28,000
25,200
10 % OFF, Save
2800
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Mock Interviews
Prepare & Practice for real-life job interviews by joining the Mock Interviews drive at Croma Campus and learn to perform with confidence with our expert team.Not sure of Interview environments? Don’t worry, our team will familiarize you and help you in giving your best shot even under heavy pressures.Our Mock Interviews are conducted by trailblazing industry-experts having years of experience and they will surely help you to improve your chances of getting hired in real.
How Croma Campus Mock Interview Works?
Not just learning –
we train you to get hired.
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