- 2 Live Project
- Self-Paced/ Classroom
- Certification Pass Guaranteed
Course Offered By
Gaining knowledge on ServiceNow platform architecture and how it works.
Learning administration functions like user administration, access management, and notifications.
Developing sound knowledge in IT Service Management (ITSM) modules.
Mastering client-side as well as server-side scripting with JavaScript.
Designing workflow with Flow Designer and Workflow Editor.
Configuring CMDB and asset management.
Learning integration with REST and SOAP APIs.
Working with reports, dashboards, and performance analytics.
Preparation of global ServiceNow certifications.
Instructor-guided live classes with live examples.
Lifetime access to recorded classes for reference.
ServiceNow personal developer instance for practice.
Step-by-step course content with practice exercises.
Mock interviews and certification exam preparation.
Case studies based on industry usage cases.
Placement guidance with job training.
Fresh B.Tech, BCA, MCA, or equivalent graduates.
System administrators looking to enhance skills.
IT support engineers seeking career advancements.
Developers seeking employment in workflow automation.
Professionals seeking ServiceNow certifications.
High demand for ServiceNow developers and administrators.
Job opportunities in various sectors such as BFSI, IT, telecom, and healthcare.
Ability to work on automation and enterprise solutions.
Certification opportunities to enhance global career development.
Introduction to ServiceNow and platform navigation.
Administration: Users, roles, ACLs, notifications.
ITSM Applications: Incident, Problem, Change, Knowledge Management.
CMDB and Asset Management.
Workflows: Flow Designer, approvals, task management.
Scripting: Client Scripts, Business Rules, UI Policies, Script Includes.
Integrations: APIs, REST/SOAP, IntegrationHub, MID Server.
Reporting and Dashboards.
Service Portal and custom development.
Advanced modules such as Security Operations and GRC.
Average fresher salary: 4 to 6 LPA.
With certification: 6 to 8 LPA.
Experienced professionals: 12 to 20 LPA.
ServiceNow Administrator.
ServiceNow Developer.
ServiceNow Consultant.
ServiceNow Lead/Architect.
Enterprise Solution Architect.
Increased demand in non-IT and IT companies.
Easy to learn for starters as well as professionals.
Placement after training.
Practical course with live projects.
ServiceNow Administrator: Configure system settings, user roles, groups, and platform upgrades.
ServiceNow Developer: Develop workflows, client scripts, UI policies, and integrations.
ServiceNow Consultant: Counsel companies on best practices and process automation.
ServiceNow Architect: Design enterprise-level scalable ServiceNow solutions.
IT Consulting Firms: Oversee client ITSM implementations and automation.
Banking & Financial Services (BFSI): Automate compliance and security workflows.
Telecom & Networking: Enhance customer support and service delivery.
Healthcare & Insurance: Oversee patient and customer service processes.
Government & Large Enterprises: Undertake large-scale digital transformation initiatives.
Industry-trained instructors.
Practice labs with live projects.
Guidance for official certifications.
Placement support with mock interviews.
Flexible batches for students and professionals.
we train you to get hired.
we train you to get hired.
By registering here, I agree to Croma Campus Terms & Conditions and Privacy Policy
Understanding incidents and their impact on business operations
Detailed walkthrough of incident lifecycle stages
Working with incident forms, fields, and prioritization
Configuring and using data lookup rules for automation
Differentiating between incidents and problems
Understanding problem lifecycle and workflows
Techniques for root cause analysis (RCA)
Managing known errors and knowledge integration
Understanding change management objectives and scope
Detailed change lifecycle from request to closure
Types of changes: standard, normal, and emergency
Creating and managing standard change templates
Understanding service requests vs incidents
Benefits of structured request management
Handling user requests efficiently within organizations
Creating and managing catalog items for services
Understanding record producers and their use cases
Designing order guides for bundled requests
Introduction to workflows and Flow Designer automation
Understanding request-related tables (REQ, RITM, SCTASK)
Engagement Methodology and Project Planning.
Core System Setup.
Security.
Tuning and Performance.
Configuration.
Project Management
Project Scope
Release Strategy
Requirements Definition and Management
Instance Properties and Core Settings
Common Integrations (LDAP, Single Sign-on, Multi-factor Authentication)
Web Services and REST Integrations
Application Security Model
Contextual Security
Encryption
VPN
Cloud Infrastructure Model
High Availability and Disaster Recovery
Diagnostic Tools
Performance Best Practices
we train you to get hired.
Phone (For Voice Call):
+91-971 152 6942WhatsApp (For Call & Chat):
+91-971 152 6942Stories
success
inspiration
career upgrade
career upgrade
career upgrade
career upgrade
You will get certificate after
completion of program
You will get certificate after
completion of program
You will get certificate after
completion of program
in Collaboration with
Empowering Learning Through Real Experiences and Innovation
we train you to get hired.
Phone (For Voice Call):
+91-971 152 6942WhatsApp (For Call & Chat):
+91-971 152 6942Get a peek through the entire curriculum designed that ensures Placement Guidance
Course Design By
Course Offered By
Ready to streamline Your Process? Submit Your batch request today!
No, coding is explained step by step in the course.
Yes, freshers in large numbers take up this course and are placed in jobs after completion.
Typically, 2–3 months with daily classes.
Yes, a training certificate will be given on completion of the course.
You can seek administrator, developer, consultant, or architect positions.
Highest Salary Offered
Average Salary Hike
Placed in MNC’s
Year’s in Training
fast-tracked into managerial careers.
Get inspired by their progress in the
Career Growth Report.
FOR QUERIES, FEEDBACK OR ASSISTANCE
Best of support with us
For Voice Call
+91-971 152 6942For Whatsapp Call & Chat
+91-9711526942

