Course Design By
Nasscom & Wipro
Home /Salesforce/ Salesforce Business Analyst Certification
Become an expert in customizing and configuring Salesforce. Enroll yourself today to learn Salesforce administrator.
In collaboration with
30 Hrs.
Duration
Online/Offline
Format
LMS
Life Time Access
we train you to get hired.
You will gain a comprehensive understanding of the Salesforce platform.
You will learn core business analysis concepts, methodologies, and techniques.
Develop skills to effectively gather and document business requirements from stakeholders.
This course will teach you how to map out existing business processes and propose solutions.
You will explore techniques for data modeling and structuring within Salesforce.
By enrolling in the Salesforce CPQ Training, you will be capable of designing tailored Salesforce solutions.
This training will help you understand how to create user stories, use cases, and acceptance criteria.
With this course, you will explore strategies for ensuring successful user adoption of Salesforce solutions.
Above all, you will learn about data migration strategies and integration considerations.
Business Analyst
CRM Manager
Salesforce Consultant
Product Manager
Data Analyst or Insights Analyst
Industry Specialist
Entrepreneurial Ventures
Growing Demand for CRM Solutions
Business Process Optimization
Data-Driven Decision-Making
Customization and Personalization
A bridge between Business and Technology
Agile Implementation
User Adoption and Training
Career Opportunities and Compensation
Continuous Learning and Innovation
Impact on Customer Experience
They have to analyze existing business processes and workflows to identify areas for improvement.
These professionals are responsible for developing solutions and strategies that align with business requirements.
The primary responsibility of Salesforce Certified Business Analysts is to create detailed documentation of requirements.
Furthermore, these professionals also have to translate business requirements into user stories.
These professionals have to collaborate with testing teams to ensure that developed solutions meet business requirements.
They also help in managing the organizational change associated with implementing new Salesforce processes.
They ensure clear communication by acting as a bridge between business users, technical teams, and management.
These professionals have to configure Salesforce settings and security to align with business requirements.
Salesforce
IBM
Accenture
Deloitte
PwC (PricewaterhouseCoopers)
Amazon
Microsoft
Wipro
Cognizant
Capgemini
Infosys
Johnson & Johnson
we train you to get hired.
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Cloud Computing: Overview on SaaS, PaaS, IaaS
What is CRM Architecture of CRM and its uses.
Creation of Salesforce Account for Practice.
Overview of MVC Model: M-Model, V-View, and C-Controller
Deep understanding of Application, Objects, Fields, Tabs
Understanding Salesforce User Interface
Understanding Sales Standard App Objects – Standard & Custom Fields – Standard & Custom Data Types
Creation of Object, Tab & App
Field Dependencies – State & Country Example
Object Relationships
Lookup Relationship and Master Detail Relationship
Junction Object (Many To Many Relationship)
Lookup Filters
Formula Fields
Rollup Summary Field
Introduction to Page Layout
Profiles – Set of Permissions, Visibilities
Users and Profiles
Permission Sets – Additional Permissions
Field Level Security
Record Types
Record Types and Page Layouts
Record Ownership
Sharing Settings – OWD, Sharing Rules, Manual Sharing
Organization Wide Defaults
Sharing Rules
Manual Sharing
Creating Profile, Permission Set, Sharing Settings
Creating Roles & Implementing Role Hierarchy
Creating Queue, Setting up Public Groups
Validation Rules
Workflows & Approval Processes
Auditing Process
Field History Tracking
Data Management
Process Builder
Classic Reports
Lightning Reports
Dashboard (Classic & Lightning)
Apex Triggers
SOQL and SOSL
Visualforce Pages
Apex Classes
Standard Controller & Standard List Controller
Custom Controller
JavaScript / JQuery in Visual Force Page
Business Analysis Process and Techniques.
Stakeholder Need Analysis.
Introduction to Software Development Life Cycles.
Requirement Lifecycles
SLDC Models (Waterfall, Spiral, Agile, Incremental)
Requirement Analysis and Transformation Techniques.
Functional and Non-Functional Requirement.
Finalizing Requirements.
BRS & SRS document
Overview of Testing and UAT Testing.
Impact Analysis in Software Testing Business Analysis Process and ER Diagram Tools for Designing use cases and data model.
+ More Lessons
Course Design By
Nasscom & Wipro
Course Offered By
Croma Campus
Stories
success
inspiration
career upgrad
career upgrad
career upgrad
career upgrad
11-Oct-2025*
13-Oct-2025*
15-Oct-2025*
11-Oct-2025*
13-Oct-2025*
15-Oct-2025*
You will get certificate after
completion of program
You will get certificate after
completion of program
You will get certificate after
completion of program
in Collaboration with
Empowering Learning Through Real Experiences and Innovation
we train you to get hired.
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Hi, myself Nishant Grover from Udaipur. I joined Croma Campus for learning this course. The trainer’s knowledge and experience helped me achieve the desired skills. This institute helped me in getting the desired job. The faculty is good. The classes were provided face-to-face. My overall experien Read more...
The average time duration for Salesforce CPQ training is 3.5 months.
We offer offline as well as online modes for Salesforce CPW training.
We at Croma Campus ensure 100 percent interview guarantees until you get placed.
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