Course Design By
Nasscom & Wipro
Become proficient in Salesforce Service Cloud platform. Join now to learn under a Salesforce Service Cloud specialist.
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4.8/5
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4.5/5Course Duration
40 Hrs.Live Project
2 ProjectCertification Pass
GuaranteedTraining Format
Live Online /Self-Paced/ClassroomWatch Live Classes
Speciality
300+
Professionals Trained
4+
Batches every month
20+
Countries & Counting
100+
Corporate Served- Salesforce service cloud refers to the CRM (Customer Relationship Management) platform which gets used for customer service & support. The part of the salesforce platform emphasizes providing support & help to the customers. The service cloud helps out the users by automating service processes, streamlining workflows, and finding out the important things related to customer service agents. It helps out in retaining out the customers which result in increasing their satisfaction & loyalty.
- Service cloud can easily listen out the responses to customers across a variety of social media platforms. Salesforce service cloud assists in tracking & solving the ongoing issues. Resultantly, to demand of these factors demand for Salesforce Service Cloud Consultant Training in Delhi booming across different countries.
Salesforce Service Cloud Consultant Training in Delhi
- The Salesforce service cloud consultant training institute in Delhi aims to offer solid fundamental knowledge regarding the core concepts. It also offers exposure to the current industry use-cases. Here are the mentioned course objectives of this training:
Getting out the introduction of its core concepts.
Helps out in implementing the lightning service console.
Implementing the multiple support processes for getting interaction.
Building out the customized service apps.
Tracking out the service sales metrics.
- According to the recent research-based insights the total incentive after completing Salesforce Service Cloud Consultant Training in Delhi the compensation can range from $ 73,300 to $ 1,01,900. Moreover, the average base salary starts from $ 83, 560.
- A Salesforce Certified Service Cloud Consultant designs & deploys the solution which simultaneously supports our customer businesses by using salesforce applications. Moreover, the consultant has experience in designing various solutions. As the Salesforce Service Cloud Consultant Training in Delhi gets completed you have the below-mentioned career prospects:
Creating as well as executing the successful solutions.
Setting up the new changes in the organization for effective management.
You can work in the customer support team for ensuring to solve the customer issues.
Certifications also influence the salary of salesforce consultants which boosts the salary by 25%.
Moreover, these professionals consist of the general & technical skillset. For example; it will help out ineffective team management, smoother business communication, etc.
- The service cloud gets designed out for supporting the current, past, and future clients' requests for assistance. Between Salesforce Service Cloud & Sales Cloud the major distinctions each of getting designed for a specific set of features. Before enrolling in Salesforce Service Cloud Consultant Training institute in Delhi you get to see the popularity:
Using the service cloud agents can work out from anywhere. Moreover, with the help of easy management options such as web-based applications, mobile devices & knowledge base it minimizes the overhead costs.
Customer relations are transforming drastically with the help of live agents. With increasing customer loyalty, satisfaction & customer retention businesses are going to increase their prospects.
It assists in keeping the data in a safer zone by following a multi-layered approach to saving data.
As we have concerned earlier that it helps out in effective tracking which facilitates faster case resolution. It results in better management of day-to-day activities of a person.
With the help of the service cloud, you can gather out the power of Live Messaging, Email-to-case & Live Agent to the customers.
Service Cloud offers organizations better ways for improving the overall customer satisfaction for creating a reputable business.
- With increasing time salesforces sales cloud consultant job horizons are expanding day by day. The consultant uses salesforce technologies for deploying new technologies. After completing Salesforce Service Cloud Consultant Training in Delhi, you need to follow the below-mentioned primary duties:
Technical solution shaping out the pre-sales for deals & opportunities.
They are responsible for gathering fit-gap analysis and high-level solution shaping.
Responsible for pre-sales work around the road mapping & implementation plan.
Conducting the peer review with the leadership of salesforce technology.
Participating in discovery management & requirement gathering.
Understanding the salesforce security models.
Deploying as well as releasing out the management knowledge.
Well-adapt in data loader as well as data migration knowledge.
Candidates must have strong programming knowledge, debugging experience as well as problem-solving skills.
- Organizations like TCS, IBM, Cisco, Tesla, Infosys, and Birlasoft hire professionals who have proficiency in the Salesforce service cloud. After completing the course from Salesforce service cloud consultant Training in Delhi there are various startups & small organizations become ready to hire you.
- If we talk regarding Salesforce service cloud consultant Training institute in Delhi then it helps out the candidates in getting out the certificates which are 100% globally recognized. These certificates get out available in physical as well as digital formats. Moreover, it offers a competitive edge in comparison to the other non-certified peers.
Why should we learn Salesforce Service Cloud?
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CURRICULUM & PROJECTS
Salesforce Service Cloud Consultant Training
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Course Duration
40 Hrs.
Weekday1 Hr/Day
Weekend2 Hr/Day
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31-May-2025*
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02-Jun-2025*
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04-Jun-2025*
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Salesforce Service Cloud Consultant
The Salesforce Certified Service Cloud Consultant exam has been built for candidates with the experience to implement Salesforce Service Cloud solutions in a customer-facing role. Candidates planning to take the exam should have proven experience with administering and configuring of a Salesforce application.
Multiple Choice and Multi-Response Questions
Proctored Exam
$200 USD
105 Minutes
60 Questions
70% and above
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Training Certificate is Powered by “Wipro DICE ID”
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Training Certificate is Powered by "Verifiable Skill Credentials"
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