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Course Duration

32 Hrs.

Live Project

2 Project

Certification Pass

Guranteed

Training Format

Live Online /Self-Paced/Classroom

Watch Live Classes

Cloud Computing

Speciality

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1000 +

Professionals Trained
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4 +

Batches every month
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20+

Countries & Counting
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100+

Corporate Served

  • Salesforce is the world's leading CRM platform that supports sales, and marketing teams worldwide. It allows businesses to use cloud technology to better connect with partners, customers, and potential customers. It provides various services like creating and tracking marketing campaigns, keeping track of customer issues based on their escalation and resolution levels, visual dashboards, and extensive reporting features. Salesforce Online Training in Oman is highly beneficial for you as it helps you in starting a career in this domain.

Salesforce Online Training in Oman

About-Us-Course

  • In this course, you will understand all the core concepts on the exam so that you can easily pass the Salesforce Administrator Certification Exam. The Salesforce Online Course in Oman will teach you how to administer Salesforce like a professional. Moreover, you will be able to deploy the Salesforce lightning experience and roll out Salesforce mobile. The Salesforce Online Course in Oman will allow you to learn from an Experienced Salesforce Professional. It will make you much better than 90% of the Salesforce developers out there.
  • Given below are some of the significant things you will learn from this Salesforce Online Training in Oman.
    • Web Application Development Architecture

      Salesforce Full-Stack Development

      Apex Programming Fundamentals

      Apex Development

      Lightning Component Development

      Writing Triggers in Apex

      Async Apex - Batch Apex, Queueable Apex, Schedule Apex, Future Methods

      SOQL & SOSL

      Database Manipulation (DML)

      Apex Unit Testing

      Exception Handling in Apex

      2 Boss Level Projects

      Code Bulkification

      Order Of Execution in Salesforce

      Salesforce Apex Governor Limits

      Salesforce Lightning Design System (SLDS)

      Object-Oriented Programming System

      Salary Expectations for Fresher

  • As per a report, the national average salary for a Salesforce Fresher is 3,85,981 in India. However, this is just an estimated figure and your salary depends on a few factors like location, experience, company and many more. Furthermore, an entry-level developer with less than one year of experience can expect somewhere around Rs 3,00,000. After gaining an experience of about 2-5 years, you can get a total compensation of close to Rs 5,00,000.

  • Salesforce, as a career opportunity, has a lot to offer to those who have the required skill set. A career in this domain provides candidates with a high earning potential not only in the present but also in the future. Salesforce allows students to aim for higher salaries after getting experience. Salesforce Online Training in Oman provides access to multiple training programs and encourages its employees to aim for learning more and more skills. It offers endless promising career opportunities for candidates once they gain experience in Salesforce. Salesforce Online Course in Oman provides you with the most stable career options in the market. As it is a candidate-driven industry, the domain is a lot more stable when compared to recruiter-driven industries.
  • Given below are some of the career options you can explore after learning salesforce.
    • Salesforce Developer

      Salesforce Administrator

      Functional Consultant

      Tech Specialist

      Business Analyst

      Salesforce Architect

      Designer

      UX Designer

      Project Manager

      Enterprise Architect/ Program Architect

      Program Manager

  • A Salesforce developer is responsible for managing a lot of things. These professionals need to handle the client’s problems and manage all their peers. Furthermore, they need to monitor the updates frequently along with making specialized plans and procedures for different offices and IT groups. They are responsible for creating answers for the location of any far-reaching issues and making their procedures progressively effective. Furthermore, these professionals need to provide training to other junior developers and manage them to process tasks efficiently.
  • Apart from these, given below are some of the most significant roles of a Salesforce Developer.
    • They need to meet with project managers to determine CRM needs.

      Developing customized solutions within the Salesforce platform.

      Designing, coding, and implementing Salesforce applications.

      Creating timelines and development goals.

      Responsible for testing the stability and functionality of the application.

      Troubleshooting and fixing bugs.

      They need to write documentation+ and provide technical training for Salesforce staff.

      Maintaining the security and integrity of the application software.

  • Salesforce Online Training in Oman opens up the door to seamless automation and advanced CRM functionalities. These functionalities allow you to store every detail about every customer and use the same to provide personalized services to them. Doing Salesforce Online Training in Oman is a Return on Investment because of the widespread application and relevance of Salesforce. This training will solidify your position as a Salesforce professional in some of the best companies in the world.
  • Apart from these, given below are some of the reasons why you should learn Salesforce.
    • It increases customer satisfaction.

      Endless scope with salesforce certifications.

      Ensures better job prospects and salaries.

      It makes you future-proof as per the new trends in the market.

      Provides better service to customers.

      Helps in pushing and closing important sales.

  • Salesforce provides a customer data platform and facilitates better time management. It provides ultimate accessibility and results in increased revenue. Furthermore, it improves customer satisfaction and facilitates simple account planning. Salesforce ensures trusted reporting and improves team collaboration. Due to these reasons, many companies use this software tool to boost their overall performance.
  • Given below are some of the leading companies that hire professionals in Salesforce.
    • Hyperlink InfoSystem.

      IBM

      Accenture

      Marlabs LLC

      Deloitte Digital

      Grazitti Interactive

      Cyntexa

      Webkul

  • Salesforce Online Certification in Oman helps you in getting noticed as it is an announcement to the world that you have some serious skills. It makes you more employable and improves the chances of your employment. Salesforce Online Certification in Oman shows that you commit to a constant cycle of learning and growing. It ensures that you are still hungry for new knowledge and skills. This certification is beneficial for your entire team because you’ll know, and have the confidence, to help others overcome their challenges. Salesforce Online Certification in Oman will set you apart from the pack and will help you in finding highly promising job opportunities.
  • Here are some of the benefits of getting Salesforce Online Certification in Oman.
    • Prove Your Expertise and Competency

      Boost Your Confidence

      Increase Your Productivity at the Job

      Get an In-Depth Understanding of Salesforce Software

      Stay Updated with the Latest CRM Developments

      Stop Being Overwhelmed by Technology

      Open Up a World of Opportunities

      Earn Higher Salaries

Why you should get started with the Salesforce Course?

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Salesforce Certification Training Programs

Salesforce Certification TrainingPrograms

Salesforce
Salesforce Administrator Certification Training
40k LearnersWeekend/WeekdayLive Class
  • 2 Live Project
  • Self-Paced/ Classroom
  • Certification Pass Guaranteed

  • Cloud Computing Overview
    • Introduction to Cloud Computing

      Introduction to IAAS, PAAS, SAAS

      Deployment Models

      Introduction to CRM

      How can CRM help

      Evolution of CRM

      Advantages of CRM

      A view of available of CRM Products

  • Introduction to Salesforce CRM
    • What is Salesforce.com

      Salesforce CRM Overview

      Why Salesforce

      Understanding Salesforce Architecture

      Services Provided by Salesforce

      Salesforce Vs Other Cloud

      Market Demand for Salesforce CRM.

      Job Market and growth in CMR industry.

      Salesforce Editions, Licenses and Pricing

      Salesforce Sandboxes (Dev, QA, Full, Prod.)

      Creating First SFDC Dev Account

      Salesforce.com CRM Editions

      Salesforce.com Navigation Overview

      Creating Salesforce Developer Account

  • Salesforce Applications
    • Sales Cloud, Service Cloud, Custom Cloud

      Rapid application Development, Cost Reduction & Quality Products

  • Salesforce Certifications
    • Certified Administration (201)

      Certified Advanced Administration (211)

      Salesforce certified platform developer 1 (PD1: 401)

      Salesforce certified platform developer 2 (PD2: 501)

  • Organization Setup
    • Salesforce Quick Navigation Walk Through

      Popular Std. Objects and their purpose

      Set up Menu Intro (Various OOB and Dev Options

      Popular in different other objects

      Organization profile, Currency etc.

      Salesforce User Interface Overview

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  • Objects in Salesforce
    • Types of objects available in salesforce

      Standard Objects

      Custom Objects

      Use of Standard Objects and Custom Objects in Salesforce

      Difference between standard and custom object

      Limitations of Standard Objects

  • Tabs in Salesforce
    • Introduction to tab

      Assigning tab to object

      Types of Tab - Custom Object Tabs, Visualforce, Web tab, Lightning Page tabs

  • Intro on various Data Types/Fields
    • Various data type fields creation

      Standard Data types

      Read only Data types

      Relational Data types

      Roll-Up Summary Fields and its features.

      Limitations of Roll-up Summary Fields

      Required, External Id, Default Value and Unique fields

  • Object Relationships
    • Introduction to Relationships

      Need of Relationships in salesforce

      Brief on Types of relationship

      Master-Details, Lookup, Self-relationship, External lookup relationship, Indirect lookup relationship, Many-to-many relationships (Junction object), Hierarchical relationship

      Deep in to Junction object

      Use of Junction object.

      Difference between master-detail and lookup relationship How to convert lookup to master details and vice Versa.

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  • Defining Workflows
  • Workflow Rules
  • Types of evaluation criteria in Workflow rules
  • Introduction to Approval Process
  • Understanding Approval steps, Approval actions, Rejection actions
  • Introduction to process builder and its action
  • What is the difference between workflow and process builder
  • Workflow Actions
    • Email Alert

      Task Create

      Field Update

      Outbound Message

  • Difference between Evaluation Criteria and Rule Criteria
  • Workflow Vs Trigger
  • Email Templates Overview
  • Email Templates for Email Notifications
  • Sending Email Templates
    • Sending Single emails

      Sending Mass emails.

  • Types of Templates
    • HTML (Using Letter Head)

      Custom HTML (without using letter head)

      Visual force Email Templates

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  • Understanding of formula fields
  • Purpose of formula field
  • Types of formula field in salesforce
  • Text/Logic/Math/Date functions & Other popular functions
  • Introduction to cross object formula
  • What is the need for object formula
  • Introduction to validation rule, Need, and Various popular functions
  • What is the difference between the formula field and Rollup summary in Salesforce
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  • Page Layouts
    • Defining Page layouts

      Field order changes

      Adding custom buttons and links

      Defining required and read only fields

      Adding related list

      Adding Sections in Detail page

  • Record Types
    • To create and maintain record types for your organization.

      Display different page layouts and picklist values based on record types.

      Uses of Record Types

  • Field Dependencies
    • Controlling field/Dependent field

      Making dependent pick list fields

      Limitations

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Salesforce
Salesforce Developer Certification Training
40k LearnersWeekend/WeekdayLive Class
  • 2 Live Project
  • Self-Paced/ Classroom
  • Certification Pass Guaranteed

  • Salesforce.com Overview
  • What is Salesforce CRM
    • Salesforce CRM features and benefits

      Salesforce CRM Services and Applications

      Salesforce.com Architecture MVC

      Comparing MVC to Apps

      Course Overview

      Why should you go for development in Salesforce

      Salesforce editions and licensing

  • Salesforce Sandboxes
    • Sandbox Overview

      Different Type of Sandboxes

      Developer Sandbox

      Configuration only Sandbox

      Full Copy Sandbox

      Sandbox Vs Production Environments

  • Create your first Salesforce Dev Account
  • Salesforce Certifications
  • Career as a Salesforce Developer
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  • OOPs Basics
  • Class & Object
  • Inheritance
  • Polymorphism (Method Overloading)
  • Benefits in Object Oriented Programming Language
  • Identifiers
  • Variables and its type
  • Access Modifiers
  • Classes, Construction, & Methods
  • Data Types, Variables
  • Types of variables
  • Getter & Setter Methods, With Sharing & Without Sharing
  • Creation of Objects
  • Reference Variables
  • Final Variables & Static Variables
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  • Apex Overview
    • Introduction to Apex

      Purpose of apex

      Enable Developer mode

      Overview about Developer Console

  • Classes in APEX
    • Language Constructs

      Understanding the variables

      Constants declaration in Apex

      Assign values using expressions

      Understanding Data types-string, Integer, Decimal, Boolean

      Loops in apex-do {statement} while (Boolean condition)

      While statement

      for statement

      Conditional statement in apex-If, If else

      Debug & System Log – Purpose and Use

  • Collection in APEX
    • C Collection in apex

      When to use collection

      Benefits of using collection

      Types of collection.

      List methods in salesforce apex

      Set methods in salesforce apex

      Map methods in salesforce apex

      Difference between List and set

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  • Overview on SOQL,
  • Overview of SOSL
  • Fetching Records on VF Using SOQL
  • Inserting Records from VF to Salesforce
  • Debug Logs
  • Governing Limits in Apex
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  • DML statements vs database class methods
  • Database DML Operations
  • Insert Statement
  • Update Statements
  • Upsert Statement
  • Delete Statements
  • Undelete Statements
  • Merge Statements
  • Rollback operations
  • Save Point in DML
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Salesforce
Salesforce Lightning Web Components Training
40k LearnersWeekend/WeekdayLive Class
  • 2 Live Project
  • Self-Paced/ Classroom
  • Certification Pass Guaranteed

  • In the first lecture, we will try to understand the Architecture of Lightning Web components and Lightning Aura components. And Why Salesforce has gone for new Programming model (LWC) on Lightning platform and how it is different from existing aura framework.
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  • System setup involves Installing Salesforce CLI, SFDX, and visual studio, Creation of Developer Org, Scratch Org etc.,
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  • How to Create and deploy a simple HelloWorld Lightning Web component
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  • Archetype of LWC, Project / Component Structure
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  • Introduction to decorators, Adaptors, Reactive and non-reactive properties
    • @api

      @track

      @wire

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Salesforce
Salesforce B2B Commerce (CloudCraze)
40k LearnersWeekend/WeekdayLive Class
  • 2 Live Project
  • Self-Paced/ Classroom
  • Certification Pass Guaranteed

  • What is Commerce Cloud - B2B Commerce
  • Managed package installation & Setup Processes
  • Admin
    • CC Admin,

      Anonymous Checkout,

      User Checkout,

      CSR Checkout,

      Account,

      Contacts,

      Users,

      Related Lists

  • Accounts & Pricing
    • Account Groups and Price Lists

  • Products
    • Standard Products,

      Categories,

      Product Specs,

      Filters, and

      Product Relationships

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  • Introduction
    • Types of Products

      Aggregated,

      Bundle,

      Kit, and

      Dynamic Kit

  • Marketing and User Interface Configuration
    • Promotions,

      Menus,

      Featured/Spotlight Products,

      Page Sections,

      Page Labels, and

      Localization

  • Pricing Strategies
    • Tiered Pricing

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  • Attribute Driven Commerce
  • Subscriptions, and
  • Contract Pricing
  • Complex Configurations
    • Effective Accounts and

      Line Level Independence

  • Overview
    • Review the technical exercise topics and

      Introduce the class

  • Administrative Overview
    • Review Key Terms,

      B2B Commerce Architecture and

      Technology Stack,

      User Interface Demo

  • Admin
    • CC Admin Configuration vs. Code Extension

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  • User Interface
    • Layout Overrides,

      Subscriber Templates,

      Page Includes,

      Subscriber Pages,

      Handlebar Overrides,

      CloudCraze UI Properties,

      Extending My Account,

      Extending the CloudCraze Checkout Flow,

      Global JavaScript Functions,

      CloudCraze Event Handling,

      Handlebars Functions,

      Localization Functions, and

      Utility Functions and Objects

  • Back-end
    • Full API review and

      Extension instruction

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Salesforce
Salesforce Marketing Cloud Consultant Training
40k LearnersWeekend/WeekdayLive Class
  • 2 Live Project
  • Self-Paced/ Classroom
  • Certification Pass Guaranteed

  • In this program you will learn:
    • Discovery

      Conceptual Design

      Marketing Cloud Connect

      Account Configuration

      Reporting

      Data Design

      Automation

      Email Build

      Contact Builder

      Journey Builder

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  • Discovery
    • Provided with a set of business requirements, determine what additional information is needed to design the recommended solution.

      Provided with a list of branding and creative strategies, probe for additional information that is needed to recommend an appropriate solution.

      Provided a customer environment and goals, determine the viability of external systems that need to be included in the solution (I.e. POS, CRM, ecommerce, data warehouse, data source inputs).

      Demonstrate how to gather requirements in order to put together the data and segmentation strategy for the customer (I.e. frequency, complexity, volume of sending).

      Given a scenario that includes customer information about subscriber acquisition, management, and attrition, utilizes this information to select solution components.

      Given a solution, recommend the appropriate customer skill sets required to utilize the Marketing Cloud application

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  • Conceptual Design
    • Analyze customer data to determine the appropriate data model (I.e. List model, Data Extensions).

      In a given scenario, determine appropriate solution for given requirements considering technical expertise of personas (I.e. Automation Studio vs. Journey Builder).

      In a given narrative data flow, select the correct data flow diagram that depicts that data flow.

      In a given customer scenario, identify which User Stories are appropriate to use for accessing Marketing Cloud.

      In a given customer scenario, determine factors to consider when scaling the solution.

      Articulate how data construct will drive one-to-one messaging and content.

      Explain the purpose of IP Warming and make a recommendation based on customer needs.

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  • Marketing Cloud Connect
    • Understand the prerequisites to consider prior to starting a Marketing Cloud Connect configuration (I.e. Salesforce edition, list of integration users, scope user, administrator credentials).

      Understand how to send an email to a contact, lead, campaign, and report via the Sales / Service Cloud and Marketing Cloud (I.e. sending, triggered, automated).

      Understand how Sales / Service Cloud data in the Marketing Cloud can be segmented.

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  • Account Configuration
    • Given a customer scenario, recommend the appropriate Marketing Cloud role based on User Stories.

      Determine which type of customer scenario warrants the creation of a business unit (I.e. publication types, demographic, workflow processes, and organizational structure).

      In a given scenario, troubleshoot issues regarding Reply Mail Management.

      Analyze the impact of applying Sender Authentication Package (SAP) to a business unit (I.e. link wrapping, Landing Pages, image URLs).

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Salesforce
Salesforce Sales Cloud Consultant Training
40k LearnersWeekend/WeekdayLive Class
  • 2 Live Project
  • Self-Paced/ Classroom
  • Certification Pass Guaranteed

  • Signing Up for a Free Salesforce Account - Keep it For Life
  • Logging in to Salesforce and Switching Between Lightning and Classic
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  • Industry Knowledge Introduction
  • Sales Metrics and Factors that Influence Them
  • KPIs and Business Challenges
  • Common Sales Processes and Key Considerations
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  • Implementation Strategies Introduction
  • Scenarios and Successful Consulting Engagement Phases
  • Planning Phase of Consulting Engagements
  • Requirements Gathering Phase of Consulting Engagements
  • Designing Phase of Consulting Engagements
  • Building Phase of Consulting Engagements
  • Testing Phase of Consulting Engagements
  • Documentation Phase of Consulting Engagements
  • Sales Deployment Considerations
  • Measuring the Success of a Sales Cloud Implementation Project
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  • Designing an End-to-End Sales Process
  • It All Begins with a Lead in the Sales Process
  • Lead Processes and Lead Qualification Stages
  • Lead Field Mapping
  • The Lead Conversion Process - an Opportunity is Born (and Contact and Account)
  • Analysing Customer Requirements to Determine Appropriate Solution Design
  • Implementing Quotes
  • Validation Rules and the Sales Process
  • Automation Tools and the Sales Process
  • Configure, Price, Quote
  • Account Teams
  • Opportunity Teams
  • Enterprise Territory Management Capabilities and Use Cases
  • Implementing Orders in Salesforce
  • Sales Process Capabilities of Salesforce Mobile
  • Sales Process Use Cases of Salesforce Mobile
  • Sales Process Design Considerations of Salesforce Mobile
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  • Marketing and Leads Introduction
  • Marketing Capabilities in the Sales Process
  • Lead Scoring and Lead Qualification
  • Managing Lead Data Quality
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Salesforce
Salesforce Pardot Certification Training
40k LearnersWeekend/WeekdayLive Class
  • 2 Live Project
  • Self-Paced/ Classroom
  • Certification Pass Guaranteed

  • Introduction to Pardot
    • Introduction to Salesforce

      Common Sales & Marketing Terms

      Marketing Automation Goals and Planning

      Quick visual of Pardot interface and navigation

      Review the Pardot Glossary

  • Technical Setup
    • Implementing Website Tracking Code

      Adding DNS TXT Entries

      Creating our CNAME and verification

      Create or Add Users

      Import Prospects

      Manage Pardot Accounts

  • Administration
    • Dashboard Overview

      Pardot Connectors

      Page Actions

      Custom Fields

      User Management

      Recycle Bin

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  • How Pardot and Salesforce works together
  • Covering key items of things to know before connecting the two platforms
  • Object Syncing
  • Salesforce Connector
  • Mapping Fields
  • Field Syncing
  • Creating the connector in SF and viewing the connector options in Pardot
  • How to introduce your sales team to Pardot
  • What needs to be done before importing our legacy contacts
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  • Know Prospects
  • Know Visitors
  • Difference between prospects and visitors
  • Prospect Records
  • Prospects Creation
  • Add Prospects Manually
  • Assigning Prospects
  • Deleting and Undeleting Prospects
  • Merge Prospects
  • Export Prospects
  • Importing Prospects
  • Tracking Prospect Field Updates
  • Tracking Most Recent Prospect Activity
  • Prospect Actions
  • Prospect Accounts
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  • Introduction to Lists
    • What are Lists

      Types of Lists

      Building List

      Dynamic Lists

  • Automation
    • Building Automation Rules

      Building Segmentation Rules

      Page Actions

  • Scoring
    • Lead Qualification

      Scoring Rules

      Grading

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  • Recap - before sending our first email
  • Email templates vs List emails
  • Building, testing and sending emails
  • Verify Email Delivery
  • Email preference center
  • Working with the awesome Engagement Studio
  • Review sending off our first email!
  • Email Marketing and Permission-based Marketing
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Salesforce
Salesforce Einstein Analytics Certification Training
40k LearnersWeekend/WeekdayLive Class
  • 2 Live Project
  • Self-Paced/ Classroom
  • Certification Pass Guaranteed

  • Overview
  • Concepts and Basic terminologies
  • Benefits of Salesforce Einstein Analytics
  • Einstein Analytics Components
    • Apps

      Dashboard

      Lens

      Dataflow

  • Sign up for a special Einstein Analytics Developer Edition org
  • Setting up Platform
    • Basic Analytics Platform Setup

      Advanced Analytics Platform Setup

      Complete Setting up the Analytics Platform

  • Define User types
  • Define permission sets
  • Define Salesforce Licenses
  • Einstein Analytics Requirements
  • Einstein Analytics Limits
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  • Set Up Access & Security
  • Sharing Mechanism
  • Mass sharing
  • Row level access and security predicates
  • Grant Access and Permissions to Users
  • Apply Security & Sharing Inheritance
  • Analytics Security Implementation Guide
  • Enable Einstein Analytics Features
  • Control Access and Secure Data
  • Setup Analytics Apps
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  • Analytics Mobile Features
  • Download the Analytics Mobile App
  • Learn How to Use Analytics for iOS
  • Learn How to Use Analytics for Android
  • Set Up and Manage Analytics on Mobile
  • Limitations of Analytics on iPhone and iPad
  • Limitations of Analytics on Android Devices
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  • About Dataflows
    • Understanding Dataflows

      Monitor Dataflows

      Schedule Dataflows

      Run A Dataflow

      Run Manually

      Run Automatically

      Set Data flow notifications

  • About Datasets
    • Columns and Rows in Datasets

      Column Types in Datasets

      Denormalized Data

      Dataset Security

  • Data Recipe
    • Understanding Data recipes

      Scheduling Recipes

      Exporting data from Einstein

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  • Getting started with Data Integration
  • Ways to get data from data sources into datasets
  • Plan for your data integration project
  • Considerations Before Integrating Data into Datasets
    • Handle Numeric Values

      Handle Date Values

      Handle Text Values

      Handle Missing Values

      Dataset Capacity and Limits

  • Prepare and Load Data into Datasets with Recipes and Dataflows
    • Connect and Sync Your Data to Einstein Analytics

      Design Datasets from Synced Data and Other Datasets with Recipes and Dataflows

      Run Data Sync, Recipes, and Dataflows to Create and Refresh Datasets

  • Other Ways to Create Datasets
  • Manage Datasets
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Salesforce
Salesforce Certification Program
40k LearnersWeekend/WeekdayLive Class
  • 2 Live Project
  • Self-Paced/ Classroom
  • Certification Pass Guaranteed

  • Module 1 : Salesforce.com Overview
    • Cloud Computing Overview

      • Introduction to Cloud Computing
        • Introduction to IAAS, PAAS, SAAS
          • Deployment Models
            • Introduction to CRM
              • How can CRM help
                • Evolution of CRM
                  • Advantages of CRM
                    • A view of available of CRM Products

                      Introduction to Salesforce CRM

                      • What is Salesforce.com
                        • Salesforce CRM Overview
                          • Why Salesforce
                            • Understanding Salesforce Architecture
                              • Services Provided by Salesforce
                                • Salesforce Vs Other Cloud
                                  • Market Demand for Salesforce CRM.
                                    • Job Market and growth in CMR industry.
                                      • Salesforce Editions, Licenses and Pricing
                                        • Salesforce Sandboxes (Dev, QA, Full, Prod.)
                                          • Creating First SFDC Dev Account
                                            • Salesforce.com CRM Editions
                                              • Salesforce.com Navigation – Overview
                                                • Creating Salesforce Developer Account

                                                  Salesforce Applications

                                                  • Sales Cloud, Service Cloud, Custom Cloud
                                                    • Rapid application Development, Cost Reduction & Quality Products

                                                      Salesforce Certifications

                                                      • Certified Administration (201)
                                                        • Certified Advanced Administration (211)
                                                          • Salesforce certified platform developer 1 (PD1: 401)
                                                            • Salesforce certified platform developer 2 (PD2: 501)

                                                              Organization Setup

                                                              • Salesforce Quick Navigation Walk Through
                                                                • Popular Std. Objects and their purpose
                                                                  • Set up Menu Intro (Various OOB and Dev Options
                                                                    • Salesforce Administrator
                                                                      • Popular in different other objects
                                                                        • Organization profile, Currency etc.
                                                                          • Salesforce User Interface Overview
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                                                                        • Module 1 : Introduction
                                                                          • Salesforce.com Overview

                                                                            What is Salesforce CRM

                                                                            • Salesforce CRM features and benefits
                                                                              • Salesforce CRM Services and Applications
                                                                                • Salesforce.com Architecture MVC
                                                                                  • Comparing MVC to Apps
                                                                                    • Course Overview
                                                                                      • Why should you go for development in Salesforce
                                                                                        • Salesforce editions and licensing

                                                                                          Salesforce Sandboxes

                                                                                          • Sandbox Overview
                                                                                            • Different Type of Sandboxes
                                                                                              • Developer Sandbox
                                                                                                • Configuration only Sandbox
                                                                                                  • Full Copy Sandbox
                                                                                                    • Sandbox Vs Production Environments

                                                                                                      Create your first Salesforce Dev Account

                                                                                                      Salesforce Certifications

                                                                                                      Career as a Salesforce Developer

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                                                                                                  Salesforce
                                                                                                  Salesforce Service Cloud Consultant Training
                                                                                                  40k LearnersWeekend/WeekdayLive Class
                                                                                                  • 2 Live Project
                                                                                                  • Self-Paced/ Classroom
                                                                                                  • Certification Pass Guaranteed

                                                                                                  • Getting Started Introduction
                                                                                                  • Signing Up for A Free Salesforce Account
                                                                                                  • Logging into Salesforce and Switching Between Lightning and Classic
                                                                                                  • Downloading and Reviewing the Service Cloud Consultant Certifications Exam Guide
                                                                                                  • Assigning The Service Cloud and Knowledge User Feature Licenses
                                                                                                  • Introduction and Getting Started Quiz
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                                                                                                  • Industry Knowledge Introduction
                                                                                                  • Installing Service and Support Dashboards to Measure Contact Center Metrics
                                                                                                  • Contact Center Kpis
                                                                                                  • Contact Center Business Challenges and How Salesforce Helps
                                                                                                  • Use Cases and Benefits for Different Interaction Channels
                                                                                                  • Challenges and Considerations for Business Continuity in The Contact Center
                                                                                                  • Types of Contact Centers and Displaying the Service Console
                                                                                                  • KCS Core Tenets and A Glimpse of the Service Setup Menu and Salesforce Knowledge
                                                                                                  • Contact Center Components and How They Solve Business Challenges
                                                                                                  • Practice Activity Industry Knowledge Trailhead Units
                                                                                                  • Industry Knowledge Quiz
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                                                                                                  • Implementation Strategies Introduction
                                                                                                  • Typical Phases of a Consulting Engagement and Creating Custom Objects and Fields
                                                                                                  • Contact Center Deployment Strategies
                                                                                                  • Practice Activity Implementation Strategies Trailhead Units
                                                                                                  • Implementation Strategies Quiz
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                                                                                                  • Service Cloud Solution Design Introduction
                                                                                                  • Analyzing Customer Requirements for Service Cloud Solution Design
                                                                                                  • Extending the Service Cloud with Custom Application Development and Third-Party
                                                                                                  • Key Components for Performance Optimization and Creating a Validation Rule
                                                                                                  • User Experience Requirements Solved by the Salesforce Lightning Service Console
                                                                                                  • Salesforce Lightning Service Console Custom List Views and Creating a New User
                                                                                                  • Service Console Interaction Logs (Salesforce Classic Only)
                                                                                                  • Service Console Custom Components
                                                                                                  • Service Console Keyboard Shortcuts
                                                                                                  • Service Console Macros
                                                                                                  • Service Console Integration Toolkit and Lightning Console JavaScript API
                                                                                                  • Adjusting the Service Console Settings
                                                                                                  • Practice Activity Service Cloud Solution Design Trailhead Units
                                                                                                  • Service Cloud Solution Design Quiz
                                                                                                  Get full course syllabus in your inbox

                                                                                                  • Knowledge Management Introduction
                                                                                                  • Enabling Salesforce Knowledge and the Knowledge Article Lifecycle
                                                                                                  • Managing Knowledge Adoption and Maintenance
                                                                                                  • Creating Knowledge Data Categories Groups and Data Categories
                                                                                                  • Creating Knowledge Article Record Types and Assigning Page Layouts
                                                                                                  • Turning on the Knowledge Sidebar in the Service Console
                                                                                                  • Knowledge Publishing Workflow
                                                                                                  • Knowledge Data Migration Strategies
                                                                                                  • Knowledge vs. Solutions
                                                                                                  • Practice Activity Knowledge Management Trailhead Units
                                                                                                  • Knowledge Management Quiz
                                                                                                  Get full course syllabus in your inbox
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                                                                                                  Mock Interviews

                                                                                                  Prepare & Practice for real-life job interviews by joining the Mock Interviews drive at Croma Campus and learn to perform with confidence with our expert team.Not sure of Interview environments? Don’t worry, our team will familiarize you and help you in giving your best shot even under heavy pressures.Our Mock Interviews are conducted by trailblazing industry-experts having years of experience and they will surely help you to improve your chances of getting hired in real.How Croma Campus Placement Process Works?
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                                                                                                  FAQ's

                                                                                                  This tool is used for Customer Relationship Management in the sales, marketing, and customer service departments. It facilitates the automation of processes and a front-end dashboard for analytics and execution. It provides three core products which are Sales Cloud, Service Cloud, and Marketing Cloud.

                                                                                                  No, you don't have to move everyone at once. We recommend transitioning users in phases, starting with a small pilot, to keep the effort manageable and iterate on lessons learned.

                                                                                                  This cost depends on the Salesforce products and features that are incorporated, and their editions. Different products and editions have different licenses along with distinct costs.

                                                                                                  No, Salesforce does not offer any free CRM solution. However, they do provide a 30-day free trial period for Sales Cloud and Service Cloud.

                                                                                                  No, but Salesforce does provide special prices for Non-Profits (Salesforce Nonprofit Success Pack NPSP).

                                                                                                  No, it does not provide any ERP solution, but there are other cloud-based ERP systems built on the Salesforce Cloud Platform by third-party vendors.

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                                                                                                  • - Get Interviews & Get Hired
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                                                                                                  Case studies based on top industry frameworks help you to relate your learning with real-time based industry solutions.

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                                                                                                  Lifetime Access

                                                                                                  Get Unlimited access of the course throughout the life providing the freedom to learn at your own pace.

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