- 2 Live Project
- Self-Paced/ Classroom
- Certification Pass Guaranteed
- Microsoft Dynamics CRM (Customer Relationship Management) is a software package that gets developed by Microsoft for maintaining the customer relationship of any organization. It emphasizes on Sales, Marketing & Customer Marketing Sectors for increasing the operational efficiency of the organization.
- However, the sales productivity & marketing effectiveness are also maintained by the Microsoft Dynamics CRM (Customer Relationship Management). It also helps in providing out customers insights, business intelligence, and many out-of-the-box functionalities. Resultantly, the demand for Microsoft Dynamics CRM Training in Delhi gets out acceleration.
- As we all are aware of the fact that CRM (Customer Relationship Management) boosts out interactivity with the current & future interactions. The procedure involves the synchronization of sales, marketing & customer service processes. Before enrolling in Microsoft Dynamics CRM Training Institute in Delhi it is important to look out the course objectives:
Understanding the multidimensional Entities Forms, Records as well as different types of Fields.
Defining out multiple privileges & permissions.
Execution of multiple deployment models.
Managing out the hierarchy structure of security.
Working on different functionalities related to CRM.
Configuring out of emails & managing new teams.
- After completing the Microsoft Dynamics CRM Training in Delhi an average Cognizant MS CRM consultant salary ranges out to Rs7.2 lakh per annum with 6 to 7 years of experience. Apart from this some research agencies also find out that MS CRM consultants can gain a hike of 20% in salary.
- Professionals can easily get involved in the right business solutions with the help of Microsoft Dynamics CRM. It helps out organizations in increasing their growth prospects with current dynamics solutions. Thus, before enrolling in Microsoft Dynamics CRM Training in Delhi it is important to look out the career perspectives:
Skills in which you get to learn dynamics are in huge demand. When you become a skilled dynamic professional, it increases your career prospects & earning potential.
Microsoft invests a lot in improving the performance dynamics solutions. By using Dynamics, it becomes easy to work with the latest technologies. Recently, the AI (Artificial Intelligence) technologies integrated into their products.
The technology is a well-established leader in the technology domain. Moreover, cross-training in this domain means that you will be giving more time & effort to increasing our sectorial efficiency.
A career in dynamics offers a host of opportunities, roles as well as prospects. In this kind of sector, you will be able to work with all kinds of SMEs & businesses.
By switching out to the dynamics you get the job from a large pool of career paths. Moreover, you get to specialize in selling out Microsoft Solutions as a business development professional, becoming a project manager or Dynamics practice lead.
The Dynamics Community is a large collective of professionals with a passion for Microsoft Technologies. It will be a rewarding career option with continuous career opportunities.
- Microsoft Dynamics CRM offers a complete solution to enterprises for handling sales service & marketing needs. Moreover, the platform integrates with out-of-the-box functionalities like internal business processes. Before enrolling in Microsoft Dynamics CRM Training Institute in Delhi it is important to check out the reasons behind its popularity:
Microsoft Dynamics CRM helps out the users by tracking emails that you receive in day-to-day activities. Moreover, the same case goes beyond the appointments, managing tasks as well as taking appointments.
There is a mobile app for CRM which helps out the sales team to go quickly for getting out critical information to customers such as the purchases. Moreover, it is removing the use of VPN (Virtual Private Network) to get out the information according to the client.
Microsoft Dynamics CRM goes way beyond many factors and is designed for tailoring out the business needs. Moreover, there are multiple types of customizations available in this regard.
It helps out in creating workflows, validating data assisting in handing out specific tasks going throughout the organization. Moreover, it also helps in creating new records and assisting in the automation of some processes.
Getting out information from Microsoft Dynamics CRM is great but it is important to learn how can be this data get channelized out for increasing the operational efficiency of growing businesses.
- Microsoft Dynamics CRM offers a solution to mid-market organizations for managing the business activities & transforming the sales structure. Thus, after completing our Microsoft Dynamics CRM Training in Delhi you have to perform the below-mentioned duties in organizations:
Offering out the technical expertise, direction as well as leadership to the technical team in every manner. Ensuring the proper integration of all technical components.
Leading different teams in building out the CRM solution according to the requirements.
Mentoring & training the CRM coaches according to the needs & requirements of the team.
Resolving the technical issues in a cost-efficient manner with emphasizing increasing operational efficiency.
Supporting the new pursuits of businesses and estimating the costs according to the requirements.
Collaborating with the configuration management specialist for managing the configuration across the organizational functional requirements.
- Everyone wants wide career prospects after completing the course from Microsoft Dynamics CRM Training Institute in Delhi. If we talk about the organizations then there are EY, KPMG, Atos Syntel, Capgemini, Infosys, Adobe, TCS (Tata Consulting Services), Accenture, etc.
- Are you wondering about Microsoft Dynamics CRM Training in Delhi If yes, then Croma Campus will be the best choice for completing your training. The certificate which you get is 100% job oriented & increases out the chances of getting jobs in comparison to your competitors.
- Related Courses to Microsoft Dynamics CRM Training in Delhi
Why should you learn Microsoft Dynamics CRM?
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Microsoft Dynamics CRM Training Programs
Microsoft Dynamics CRM TrainingPrograms
- What is CRM
- How to Access CRM
- How to Activate 30 days CRM online trial version
- Difference between CRM Online and CRM on- premise Version
- Three Modules in CRM - Sales, Marketing and Services
- CRM Records:
Owner of the record
Status of the record
Sorting
Assigning and sharing Record
Views -System Views and Personal View
Editable Grid
- Search and Advanced find search
- MS Dynamics CRM Architecture
- Setting Personal Options
- MS CRM Entity Model
- Customization Concepts Entity Types and Attributes Data Type
- Creating Custom Entities, Attributes and main form and Global Option Set
- Form Customization Overview.
- Create and Modify Forms.
- Types of Forms in CRM -
Quick Create Form
Quick View Form
Mobile form
- Create and manage Multiple Main Form
- Role based Form
- Types of Entity Relationships
- Relationship Behaviours
- Creating Entity Relationships
- Default Solution
- Managed Solution
- Unmanaged Solution
- Managed Properties
- Introduction to Business Unit
- Team
- User
- Security Model in CRM
Role Based Security, Access rights and Privileges
Record Level Security
Field Level Security
- Auditing Overview
- 2 Live Project
- Self-Paced/ Classroom
- Certification Pass Guaranteed
- Plan for customization
Define CRM; differentiate configuration, customization, extendingand development; design appropriate customizations; identify documents in the Microsoft Dynamics CRM implementation guide
- Solutions Management
Understand business requirements, understand the benefits of solutions, create solutions, export managed and unmanaged solutions, import solutions, describe default solution, specify a publisher, work with multiple solutions, describe solution components
- Manage customizations
Describe component dependencies; describe customization concepts for entities, fields, forms, views and charts; publish customizations
- Understand security concepts
Describe business units, describe Microsoft Dynamics CRM security features, identify privileges and access levels for security roles, describe security role interaction with business units
- Manage access
Create and maintain users, create owner teams, describe owner teams and sharing, manage security roles for users and teams, differentiate owner teams and access teams, create access team templates, add access team sub-grids to forms
- Work with field-level security
Identify entities for which field-level security is available, create field security profiles, define field permissions, add field permissions, assign field security profiles to users and teams
- Manage auditing
Enable entity-level auditing, enable field-level auditing
- Create custom entities
Describe entity customization concepts; create custom entities; configure display names, plural names and schema names; configure entity ownership; create custom activity entities; set primary fields
- Manage custom entities
Configure entity properties including display areas, communication and collaboration options, fixed properties, data services options, Microsoft Outlook options, mobile options; modify custom entities; delete custom entities; identify dependencies
- Create and maintain fields
Describe field customization concepts, create fields, describe ways new fields can be created, delete custom fields
- Configure field properties
Identify field data types; identify field display formats; configure the requirement level field property; configure searchable, audit and field security field properties; identify properties that can be changed for existing fields
- Manage special fields
Configure local and global option sets, configure status and status reason fields, describe dependencies, create calculated fields, describe the purpose of rollup fields, create rollup fields
- Describe entity relationships
Identify different relationship types; describe one-to-many, many-to-many and manual many-to-many relationships; describe special many-to-many relationships such as marketing list members, queue items and follows; identify supported and unsupported relationships; identify cascading behaviors such as Assign, Share, Unshared, Re-Parent, Delete
- Manage entity relationships
Create entity relationships, map fields, manage connections and connection roles, work with relationship hierarchy visualization
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FAQ's
It helps out in becoming well-adapted to different business proceedings.
It helps in extracting insights into performances, opportunities as well as customer relationships.
- An ISO Certified Institute.
- Customized solutions.
- Effective training.
It helps out in increasing organizational efficiency & improving business relationships.
The Microsoft Dynamics database is a relational database.

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