Become an expert in customizing and configuring Salesforce. Enroll yourself today to learn Salesforce administrator.

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30 Hrs.

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2 Project

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  • Salesforce comes on the list of the world’s top CRM (Customer Relationship Management) platforms. According to the latest results revealed by the agencies, more than 1,50,000 organizations are using Salesforce technology. Resultantly, the demand for Salesforce Administrator Training in Gurgaon gaining people’s attraction.
  • Many people are unaware of the fact that Salesforce Administrators is the short form of Sales admin. Moreover, they are responsible for defining the processes and customizing various things. Apart from this, they make out the platform adjustments according to the requirements. Bringing out the innovation by automating the business processes is also their main characteristic.

Salesforce Administrator Training in Gurgaon


  • After looking out the introductory part of salesforce if you are looking for the course curriculum at Salesforce Administrator Training Institute in Gurgaon then go through the details given below:
    • Describing the work profile of Salesforce admin.

      Learning out the skills related to the salesforce for putting out them in use.

      Adapting out the trends in the salesforce domain.

      Becoming proficient in handling various technologies.

  • After enrolling in Salesforce Administrator Training Institute in Gurgaon you can get out a salary in the range of 9 to 14 lakh per annum. If we talk regarding freshers then they can earn out 3 lakh per annum. With gaining experience in this field & polishing out the skills salary get to reach out to 6 lakh per annum.

  • With more than 60% of businesses using salesforce technology so making out your career in the domain of CRM is worth making. But before taking out Salesforce Administrator Training in Gurgaon there are multiple things needed to be concerned out:
  • There are a variety of roles as well as different types of organizations that hire salesforce administrators.
  • It also depends on the projects you have done which initiate the career response. For example; if you have previous experience in maintaining salesforce projects then you can easily go into the domain of Salesforce consultancy.
  • In case you have previous experience in working in the IT(Information Technology) field then don’t worry you can take out the experience from various Salesforce professionals who have no prior experience in this domain.

  • Before diving out n the domain you want to build your future it is necessary to analyze the reasons behind its popularity. Before enrolling in Salesforce Administrator Training Institute in Gurgaon go through the reasons behind its extreme popularity:
  • There is a huge demand for Salesforce professionals and the developers are in low demand. Moreover, it is putting out a huge amount of effort into upskilling many professionals working in this arena.
  • It is a fact that technology professionals come out in the list of some highest paid ones. If we talk regarding the systems like Salesforce then these are at the heart of thriving businesses. Moreover, if you perform well in this profile then you get out high salary.
  • Salesforce has always been a cloud-first company which means most of the roles are remotely available. Individuals can get out of the standardized work culture with the mere benefits.
  • Last but not least Salesforce has a large community that is based out in the technology world. Thus, it becomes easy to get out the support from the online forums when you get out stuck in any program.

  • After completing our Salesforce Administrator Training in Gurgaon you are required to follow the below-mentioned organizational duties. Look at the roles & responsibilities carefully:
    • Handling out the System Administrator Database Management.

      Managing out the role for various functions.

      Learning out the security & data back-ups.

      Handling out the data management & data cleansing.

      Managing the onboarding of new users.

      Maintaining & improving the reporting standards.

      Gathering out the requirements necessary to maintain the environment of the ecosystem.

      Identifying & implementing new opportunities for increasing opportunities and requirements.

  • After completing the course at Salesforce Administrator Training Institute in Gurgaon there are various organizations like TCS, Amazon, Accenture, Cognizant, Concentrix, and others. There are various startups & medium-sized organizations which hire salesforce administrators for different projects.

  • Salesforce come out in existence for more than two decades and now it has become an established name. After completion of Salesforce Administrator Training in Gurgaon, you get out the worldwide recognized training certificate from our institute. This certificate helps out you in getting jobs at various levels of industrial verticals and ensures an effective career.

Why should you pursue Salesforce Administrator Training?

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Plenary for Salesforce Administrator Certification Training

Track Week Days Weekends Fast Track
Course Duration 40-45 Days 7 Weekends 8 Days
Hours 1 Hrs. Per Day 2 Hrs. Per Day 6+ Hrs. Per Day
Training Mode Classroom/Online Classroom/Online Classroom/Online
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Salesforce Administrator Certification Training

  • Cloud Computing Overview
    • Introduction to Cloud Computing

      Introduction to IAAS, PAAS, SAAS

      Deployment Models

      Introduction to CRM

      How can CRM help

      Evolution of CRM

      Advantages of CRM

      A view of available of CRM Products

  • Introduction to Salesforce CRM
    • What is

      Salesforce CRM Overview

      Why Salesforce

      Understanding Salesforce Architecture

      Services Provided by Salesforce

      Salesforce Vs Other Cloud

      Market Demand for Salesforce CRM.

      Job Market and growth in CMR industry.

      Salesforce Editions, Licenses and Pricing

      Salesforce Sandboxes (Dev, QA, Full, Prod.)

      Creating First SFDC Dev Account CRM Editions Navigation Overview

      Creating Salesforce Developer Account

  • Salesforce Applications
    • Sales Cloud, Service Cloud, Custom Cloud

      Rapid application Development, Cost Reduction & Quality Products

  • Salesforce Certifications
    • Certified Administration (201)

      Certified Advanced Administration (211)

      Salesforce certified platform developer 1 (PD1: 401)

      Salesforce certified platform developer 2 (PD2: 501)

  • Organization Setup
    • Salesforce Quick Navigation Walk Through

      Popular Std. Objects and their purpose

      Set up Menu Intro (Various OOB and Dev Options

      Popular in different other objects

      Organization profile, Currency etc.

      Salesforce User Interface Overview

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  • Objects in Salesforce
    • Types of objects available in salesforce

      Standard Objects

      Custom Objects

      Use of Standard Objects and Custom Objects in Salesforce

      Difference between standard and custom object

      Limitations of Standard Objects

  • Tabs in Salesforce
    • Introduction to tab

      Assigning tab to object

      Types of Tab - Custom Object Tabs, Visualforce, Web tab, Lightning Page tabs

  • Intro on various Data Types/Fields
    • Various data type fields creation

      Standard Data types

      Read only Data types

      Relational Data types

      Roll-Up Summary Fields and its features.

      Limitations of Roll-up Summary Fields

      Required, External Id, Default Value and Unique fields

  • Object Relationships
    • Introduction to Relationships

      Need of Relationships in salesforce

      Brief on Types of relationship

      Master-Details, Lookup, Self-relationship, External lookup relationship, Indirect lookup relationship, Many-to-many relationships (Junction object), Hierarchical relationship

      Deep in to Junction object

      Use of Junction object.

      Difference between master-detail and lookup relationship How to convert lookup to master details and vice Versa.

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  • Defining Workflows
  • Workflow Rules
  • Types of evaluation criteria in Workflow rules
  • Introduction to Approval Process
  • Understanding Approval steps, Approval actions, Rejection actions
  • Introduction to process builder and its action
  • What is the difference between workflow and process builder
  • Workflow Actions
    • Email Alert

      Task Create

      Field Update

      Outbound Message

  • Difference between Evaluation Criteria and Rule Criteria
  • Workflow Vs Trigger
  • Email Templates Overview
  • Email Templates for Email Notifications
  • Sending Email Templates
    • Sending Single emails

      Sending Mass emails.

  • Types of Templates
    • HTML (Using Letter Head)

      Custom HTML (without using letter head)

      Visual force Email Templates

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  • Understanding of formula fields
  • Purpose of formula field
  • Types of formula field in salesforce
  • Text/Logic/Math/Date functions & Other popular functions
  • Introduction to cross object formula
  • What is the need for object formula
  • Introduction to validation rule, Need, and Various popular functions
  • What is the difference between the formula field and Rollup summary in Salesforce
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  • Page Layouts
    • Defining Page layouts

      Field order changes

      Adding custom buttons and links

      Defining required and read only fields

      Adding related list

      Adding Sections in Detail page

  • Record Types
    • To create and maintain record types for your organization.

      Display different page layouts and picklist values based on record types.

      Uses of Record Types

  • Field Dependencies
    • Controlling field/Dependent field

      Making dependent pick list fields


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  • Introduction to User Management, User Object
  • Different types of user licenses available - Salesforce, Salesforce Platform
  • Roles and Profiles
  • Creating Users
  • Permission Sets
  • Profile Vs Permissions Sets
  • Password Policy
  • IP Address security
  • Login hours & Session settings
  • OWD -Public Read/Write, Public Read, private only
  • Manage record access with the role hierarchy
  • Sharing record-Manual and owner based
  • Manage field-level security
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  • Introduction to Data migration
  • Overview to Data loader and its installation process Data Loader Action-Insert, Update, Delete, hard delete
  • Configure the Data Loader via command line
  • Attachment upload with Data loader
  • Data Loader Vs Other Third Party ETL Tools
  • Introduction to salesforce import wizard
  • Mass Transfer Records and Delete of Records
  • Difference between Data loader and import wizard
  • Mass Transfer Records and Delete of Records
  • Back up data with a weekly export
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  • Introduction to Data Visualization-Reports and Dashboard
  • Introducing Reports and Custom Reports
  • Types of report-Tabular, summary, Matrix, and joint report
  • Understanding the formula field and bucket field.
  • Add a chart and a few other features like highlighting
  • Understanding -Reporting Snapshots, Report types
  • Overview to the dashboard and its types
  • What is a dynamic dashboard
  • Adding Dashboard Snapshots to Home Page
  • Understanding Sharing & Security of Reports-Dashboards
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  • What is AppExchange
  • Installation of an App
  • Uninstall an App
  • Create a custom app
  • Service Cloud Console
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  • Create flows
  • Screen Flows
  • Scheduled Trigger Flows
  • Auto Launched Flows
  • Record Triggered Flows
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  • Create Chatter Group
  • Adding User to Chatter Group
  • Post Message to Chatter
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+ More Lessons

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Prepare & Practice for real-life job interviews by joining the Mock Interviews drive at Croma Campus and learn to perform with confidence with our expert team.Not sure of Interview environments? Don’t worry, our team will familiarize you and help you in giving your best shot even under heavy pressures.Our Mock Interviews are conducted by trailblazing industry-experts having years of experience and they will surely help you to improve your chances of getting hired in real.
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Validate your skills and knowledge by working on industry-based projects that includes significant real-time use cases.Gain hands-on expertize in Top IT skills and become industry-ready after completing our project works and assessments.Our projects are perfectly aligned with the modules given in the curriculum and they are picked up based on latest industry standards. Add some meaningful project works in your resume, get noticed by top industries and start earning huge salary lumps right away.
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Salesforce specialists assist in bridging the gap between tech & other departments.

Yes, individuals have to deal with various departments in the job profile.

Yes, if you want to get out the certification at the global level then you have to do a lot of preparation.

  • Specialized course content.
  • Mock interviews were conducted.
  • End-to-end support.

It takes around 6 weeks to complete the course of salesforce administrator.

Career Assistancecareer assistance
  • - Build an Impressive Resume
  • - Get Tips from Trainer to Clear Interviews
  • - Attend Mock-Up Interviews with Experts
  • - Get Interviews & Get Hired
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Salesforce Administrator (ADM-201)

The Salesforce Administrator exam has been built for people holding experience with Salesforce and continuously search for ways to help their companies in return more from additional features and capabilities.


Multiple Choice and Multi-Response Questions


Proctored Exam


$200 USD


105 Minutes

No of Questions

60 Questions

Passing Score

65% or above

Training Features


Instructor-led Sessions

The most traditional way to learn with increased visibility,monitoring and control over learners with ease to learn at any time from internet-connected devices.

real life

Real-life Case Studies

Case studies based on top industry frameworks help you to relate your learning with real-time based industry solutions.



Adding the scope of improvement and fostering the analytical abilities and skills through the perfect piece of academic work.

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Lifetime Access

Get Unlimited access of the course throughout the life providing the freedom to learn at your own pace.


24 x 7 Expert Support

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Each certification associated with the program is affiliated with the top universities providing edge to gain epitome in the course.

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