- 2 Live Project
- Self-Paced/ Classroom
- Certification Pass Guaranteed
- MS Dynamics 365 is a powerful customer relationship management platform of Microsoft. Thanks to its unique and powerful features, the CRM platform has gained lots of popularity among firms. With the help of the MS Dynamics 365 CRM platform, a company can manage and optimize its sales process and marketing process very easily and efficiently. During the MS Dynamics 365 CRM training, you will acquire knowledge about the different modules of the Dynamics 365 CRM platform. Plus, you will learn about the functional modules of the CRM platform.
- Things you will learn:
- The Dynamics CRM training program is for aspiring MS Dynamics CRM experts and for students who wish to pass the Dynamics 365 Fundamentals exam.
- Prerequisites:
- This course is for:
Basics of the Dynamics CRM platform
MS Dynamics CRM best practices
Functional modules of the CRM platform
How to manage/administer the MS Dynamics CRM platform
Customizing the customer relationship management platform
Basic computer knowledge
Basics of Microsoft Dynamics CRM
Passion for learning
Go-getter attitude
Aspiring Microsoft Dynamics CRM experts
IT consultants
IT administrators
Engineering graduates
- By joining the MS Dynamics CRM training program, you will get to learn about key modules of the CRM platform. Furthermore, your will master the skills that a Dynamics CRM expert must have. The main aim of the MS Dynamics CRM training program is to:
- Our MS Dynamics CRM faculty/trainer will help you:
Help students learn all the ins and outs of the MS Dynamics CRM platform
Help students prepare themselves for the MS Dynamics certification exam
Make students proficient in configuring the modules/features of the CRM platform
Teach students how to extract insights with the help of the CRM platform
Helps students understand the duties of a Dynamics CRM expert
Make students become proficient in using all the features of MS Dynamics 365 CRM
Learn how to utilize the power of the Microsoft Dynamics CRM platform for the benefit and growth of a company
Become an expert in working with all the features of the Dynamics 365 CRM
Become a skilled MS Dynamics CRM consultant
Understand the duties of an MS Dynamics CRM consultant
Become an expert in ER modeling
Become an expert in creating dashboards and reports with Dynamics CRM platform
- The demand for competent Dynamics CRM consultants is skyrocketing. The biggest reason behind this increasing demand is the rapid rise in the number of firms using the MS Dynamics CRM platform for managing their prospects/customers. As per the AmbitionBox website, a Dynamics CRM consultant can make around 4 lakh to 10 lakh PA as a fresher. On the other hand, an experienced Dynamics CRM consultant can make around 27 lakh or more PA.
- A lot of opportunities are available for growth for MS Dynamics CRM experts in the market. Moreover, Dynamics CRM professionals are also rewarded handsomely by their clients. In short, there are lots of benefits in pursuing your career as a Microsoft Dynamics CRM consultant.
- Jobs you can take after MS Dynamics CRM training:
- There is no shortage of growth opportunities for MS Dynamics consultants in the market. Thus, if you wish to have a successful/exciting career, then you must become an MS Dynamics CRM Consultant.
Dynamics CRM consultant
MS Dynamics trainer
Dynamics CRM technical consultant
Mentor to a team
- MS Dynamics 365 is an astonishing customer relationship management platform of Microsoft. Thanks to its phenomenal and powerful features, the CRM platform has gained lots of popularity among small and large size firms. With the help of the MS Dynamics 365 CRM platform, a company can manage and optimize its sales process and marketing process very easily and efficiently. This is why this robust CRM platform of Microsoft has gained so much popularity in the market in a very short time.
- Key reasons why Dynamics CRM is so popular:
Easy to use
Highly customizable
Highly scalable
Enhances a firm’s productivity
User-friendly
- A Dynamics CRM consultant performs lots of important duties for its clients. He setups the CRM platform and administers it. Besides this, he is responsible for customizing the CRM platform and configuring its functional modules. In short, the job of a Dynamics CRM professional is not as easy as it may seem to be.
- Key Responsibilities of a Dynamics CRM professional:
Creating reporting dashboards
Develop SSRS reports
Write technical specifications
Perform general maintenance tasks
Mentor team members
Build/configure CRM forms
Participate in meetings
- There is a tremendous increase in demand for MS Dynamics CRM professionals in the market. The main reason behind the skyrocketing demand of these professionals is that large numbers of companies use MS Dynamics CRM for managing their customer relationships. This is why employers are always looking to hire MS Dynamics CRM professionals for their companies.
- Top Hiring Companies:
Accenture
Deloitte
DXC
CCS Technologies
Hitachi Solutions Ltd
Inspirisys Solutions
CodersBrain
- Once you complete the Dynamics CRM training program, you will be equipped with all the skills that a competent Dynamics CRM professional must possess. Furthermore, you will also get a Microsoft Dynamics training participation certificate after the course.
- Additionally, you get:
- Advantages of Getting Certification:
100% placement support
Interview grooming sessions
Resume preparation
Mock sessions
Industry-recognized certification
Hike in salary
Lots of job opportunities
Boost your job profile
Showcase your expertise in using MS Dynamics CRM software
Why Should You Do MS Dynamics CRM Training?
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Course Duration
30 Hrs.Flexible Batches For You
18-Jan-2025*
- Weekend
- SAT - SUN
- Mor | Aft | Eve - Slot
13-Jan-2025*
- Weekday
- MON - FRI
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15-Jan-2025*
- Weekday
- MON - FRI
- Mor | Aft | Eve - Slot
18-Jan-2025*
- Weekend
- SAT - SUN
- Mor | Aft | Eve - Slot
13-Jan-2025*
- Weekday
- MON - FRI
- Mor | Aft | Eve - Slot
15-Jan-2025*
- Weekday
- MON - FRI
- Mor | Aft | Eve - Slot
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This Course
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Program Core Credentials
Trainer Profiles
Industry Experts
Trained Students
10000+
Success Ratio
100%
Corporate Training
For India & Abroad
Job Assistance
100%
BATCH TIMING
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Microsoft Dynamics CRM Training Programs
Microsoft Dynamics CRM TrainingPrograms
- What is CRM
- How to Access CRM
- How to Activate 30 days CRM online trial version
- Difference between CRM Online and CRM on- premise Version
- Three Modules in CRM - Sales, Marketing and Services
- CRM Records:
Owner of the record
Status of the record
Sorting
Assigning and sharing Record
Views -System Views and Personal View
Editable Grid
- Search and Advanced find search
- MS Dynamics CRM Architecture
- Setting Personal Options
- MS CRM Entity Model
- Customization Concepts Entity Types and Attributes Data Type
- Creating Custom Entities, Attributes and main form and Global Option Set
- Form Customization Overview.
- Create and Modify Forms.
- Types of Forms in CRM -
Quick Create Form
Quick View Form
Mobile form
- Create and manage Multiple Main Form
- Role based Form
- Types of Entity Relationships
- Relationship Behaviours
- Creating Entity Relationships
- Default Solution
- Managed Solution
- Unmanaged Solution
- Managed Properties
- Introduction to Business Unit
- Team
- User
- Security Model in CRM
Role Based Security, Access rights and Privileges
Record Level Security
Field Level Security
- Auditing Overview
- 2 Live Project
- Self-Paced/ Classroom
- Certification Pass Guaranteed
- Plan for customization
Define CRM; differentiate configuration, customization, extendingand development; design appropriate customizations; identify documents in the Microsoft Dynamics CRM implementation guide
- Solutions Management
Understand business requirements, understand the benefits of solutions, create solutions, export managed and unmanaged solutions, import solutions, describe default solution, specify a publisher, work with multiple solutions, describe solution components
- Manage customizations
Describe component dependencies; describe customization concepts for entities, fields, forms, views and charts; publish customizations
- Understand security concepts
Describe business units, describe Microsoft Dynamics CRM security features, identify privileges and access levels for security roles, describe security role interaction with business units
- Manage access
Create and maintain users, create owner teams, describe owner teams and sharing, manage security roles for users and teams, differentiate owner teams and access teams, create access team templates, add access team sub-grids to forms
- Work with field-level security
Identify entities for which field-level security is available, create field security profiles, define field permissions, add field permissions, assign field security profiles to users and teams
- Manage auditing
Enable entity-level auditing, enable field-level auditing
- Create custom entities
Describe entity customization concepts; create custom entities; configure display names, plural names and schema names; configure entity ownership; create custom activity entities; set primary fields
- Manage custom entities
Configure entity properties including display areas, communication and collaboration options, fixed properties, data services options, Microsoft Outlook options, mobile options; modify custom entities; delete custom entities; identify dependencies
- Create and maintain fields
Describe field customization concepts, create fields, describe ways new fields can be created, delete custom fields
- Configure field properties
Identify field data types; identify field display formats; configure the requirement level field property; configure searchable, audit and field security field properties; identify properties that can be changed for existing fields
- Manage special fields
Configure local and global option sets, configure status and status reason fields, describe dependencies, create calculated fields, describe the purpose of rollup fields, create rollup fields
- Describe entity relationships
Identify different relationship types; describe one-to-many, many-to-many and manual many-to-many relationships; describe special many-to-many relationships such as marketing list members, queue items and follows; identify supported and unsupported relationships; identify cascading behaviors such as Assign, Share, Unshared, Re-Parent, Delete
- Manage entity relationships
Create entity relationships, map fields, manage connections and connection roles, work with relationship hierarchy visualization
- 0 Live Project
- Self-Paced/ Classroom
- Certification Pass Guaranteed
Mock Interviews
Prepare & Practice for real-life job interviews by joining the Mock Interviews drive at Croma Campus and learn to perform with confidence with our expert team.Not sure of Interview environments? Don’t worry, our team will familiarize you and help you in giving your best shot even under heavy pressures.Our Mock Interviews are conducted by trailblazing industry-experts having years of experience and they will surely help you to improve your chances of getting hired in real.How Croma Campus Placement Process Works?Phone (For Voice Call):
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SELF ASSESSMENT
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FAQ's
- Basic computer knowledge
- Basics of Microsoft Dynamics CRM
- Passion for learning
- Go-getter attitude
Students can complete the MS Dynamics CRM training program in around 35-45 days.
A competent MS Dynamics CRM professional will train you.
As an MS Dynamics CRM professional, you can earn around ₹4 to ₹10 lakh PA.
- Dynamics CRM consultant
- MS Dynamics trainer
- Dynamics CRM technical consultant
- Mentor to a team
- - Build an Impressive Resume
- - Get Tips from Trainer to Clear Interviews
- - Attend Mock-Up Interviews with Experts
- - Get Interviews & Get Hired
If yes, Register today and get impeccable Learning Solutions!.
Training Features
Instructor-led Sessions
The most traditional way to learn with increased visibility,monitoring and control over learners with ease to learn at any time from internet-connected devices.
Real-life Case Studies
Case studies based on top industry frameworks help you to relate your learning with real-time based industry solutions.
Assignment
Adding the scope of improvement and fostering the analytical abilities and skills through the perfect piece of academic work.
Lifetime Access
Get Unlimited access of the course throughout the life providing the freedom to learn at your own pace.
24 x 7 Expert Support
With no limits to learn and in-depth vision from all-time available support to resolve all your queries related to the course.
Certification
Each certification associated with the program is affiliated with the top universities providing edge to gain epitome in the course.
Showcase your Course Completion Certificate to Recruiters
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