Salesforce ADM 201 Salesforce Admin-201

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Croma Campus imparts the top most and finest “Salesforece Admin-201” Training for system administrators, other personnel that would gain the benefit from such training include IT managers, sales operations professionals, and power users.

We focus on a practical methods, and ensures a successful career with Salesforce Admin-201. It is preferably recommended that this course to be taken prior to entering on a Salesforce deployment. This module is designed to help individuals to manage the organization’s Salesforce applications and their subsequent setup, maintenance and configuration.

Benefits-After course completion:

• Tailor your application, including page layouts, tabs, fields, and business processes
• Design a Salesforce environment
• Maintain clean data
• Create high-value reports and dashboards
• Set up workflows automation

Key Features of Salesforce Admin-201 Training are:

  • Design POC (Proof of Concept): This process is used to ensure the feasibility of the client application.
  • Video Recording of every session will be provided to candidates.
  • Live Project Based Training.
  • Job-Oriented Course Curriculum.
  • Course Curriculum is approved by Hiring Professionals of our client.
  • Post Training Support will helps the associate to implement the knowledge on client Projects.
  • Certification Based Training are designed by Certified Professionals from the relevant industries focusing on the needs of the market & certification requirement.
  • Interview calls till placement.

Implementation Essentials

Implementing Salesforce Marketing

  • For consultants seeking to learn marketing implementation concepts to:
  • Drive new business
  • Align Sales and Marketing
  • Manage reports and campaigns to measure marketing ROI
  • Plan for data migration, integration, and advanced marketing concepts
  • Students will participate in exercises to learn how to:
  • Plan for requirements gathering
  • Develop a lead-generation strategy
  • Design a lead handoff process
  • Design an effective campaign structure
  • Leverage campaigns to maximize marketing effectiveness

Implementing the Service Cloud

  • For consultants seeking to learn implementation concepts for a customer service environment, including:
  • High-quality one and done case management
  • Streamlined case resolution process
  • Increased agent effectiveness
  • Self-learning knowledge database
  • Reports to ensure service never skips a beat
  • Plan for data migration, integration, and advanced customer service concepts
  • Students will participate in exercises to learn how to:
  • Plan for requirements gathering
  • Design a case routing process
  • Design a case management process
  • Design solutions to address usability
  • Design a knowledge management structure

Implementing the Sales Cloud

  • For consultants seeking to learn SFA implementation concepts to:
  • Build a strong pipeline
  • Manage the funnel
  • Improve sales rep productivity
  • Obtain full visibility with reports and dashboards
  • Extend solutions with advanced features, AppExchange applications, and other Salesforce CRM applications
  • Students will participate in exercises to learn how to:
  • Plan a project kick off
  • Generate a list of discovery questions for requirements gathering
  • Design a lead management process
  • Design a sales funnel
  • Design a custom SFA solution

Application Essentials

  • Before setting up any application, consultants must learn to:
  • Set up a secure environment
  • Optimize usability for client adoption
  • Set up data management practices to ensure trusted data quality
  • Provide full visibility with reports and dashboards
  • Understand the advanced concepts, applications, and customizations available to complement a CRM solution
  • Students will participate in exercises to learn how to:
  • Modify existing security settings
  • Design home pages that minimize clicks to get to data
  • Create a data migration plan
  • Salesforce Certified Administrator (201)

    Salesforce Certified Administrator (201)

    Salesforce Certified Administrator Exam :
    • Number of Questions: 60
    • Item Types: Multiple Choice
    • Exam time: 90 Mins.
    • Passing score: 65%
    • Price: $200 USD
    • Retake Fee: USD 100
     

    Syllabus for Salesforce Administrator 201 Certification Exam

    Organization Setup And User Setup 10%
    • Describe the components of the company profile
    • Identify the steps to set up and/or maintain a user
    • Given a scenario, troubleshoot common user access and visibility issues Global User Interface
    Global User Interface And Security and Access 16%
    • Distinguish between the various UI settings that an administrator controls
    • Explain the various organization security options
    • Describe the features and capabilities of the Salesforce sharing model
    • Given a scenario, apply the appropriate security controls
    • Describe the various settings and permissions a profile controls
    • Given a scenario, determine the appropriate use of a custom profile
    Standard And Custom Objects 18%
    • Describe the standard object architecture and relationship model
    • Explain how to create, delete, and customize fields, page layouts, and list views for custom and standard Objects
    • Given a scenario, determine the appropriate fields and page layouts for an object
    • Explain how to create, delete, and customize record types and business processes
    • Given a scenario, determine the appropriate record types and business processes
    • Explain the implications of deleting fields
    • Describe when to use and how to create formula fields
    Sales Cloud Applications & Service Cloud Applications 15%
    • Given a scenario, identify the capabilities and implications of the sales process
    • Given a scenario, identify when to apply the appropriate sales productivity features in both Salesforce Classic and Lightning Experience
    • Describe the capabilities of products and price books
    • Describe the capabilities of lead management
    • Given a scenario, identify how to automate lead management
    • Describe the capabilities of campaign management
    • Describe the capabilities of case management
    • Given a scenario, identify how to automate case management
    • Describe the capabilities of solution management
    • Describe the basic capabilities of portals
    • Describe the capabilities of Communities
    • Describe the capabilities of Salesforce Knowledge
    Activity Management, Chatter And Data Management 15%
    • Describe the capabilities of activity management
    • Describe the features of Chatter
    • Describe the considerations when importing, updating, transferring, and mass deleting data
    • Given a scenario, identify tools and use cases for managing data
    • Describe the capabilities and implications of the data validation tools
    • Describe the different ways to back up data
    Content and folder Management And Reports and Dashboard 15%
    • Describe the capabilities of Content
    • Describe how folders can be used to organize and secure communication templates, dashboards, reports, and documents
    • Describe the options available when creating or customizing a report
    • Describe the impact of the sharing model on reports
    • Describe the options available when creating and modifying dashboards
    • Describe the capabiltities of custom report types
    Workflow Automation 07%
    • Describe when workflow are evaluated
    • Describe the capabilities of workflow rules and actions
    • Given a scenario, identify the appropriate workflow solution
    • Describe capabilities and use cases for the approval process
    Desktop and Mobile Administration 02%
    • Describe the capabilities of Salesforce1 and SalesforceA
    • Describe the installation and synchronization options of Salesforce for Outlook
    AppExchange 02%
    • Identify use cases for AppExchange applications

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Please write to us at info@cromacampus.com for the course price, schedule & location.

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Frequently Asked Questions:

All training courses offered by us are through IT Professional with 10+ years of experience. Freshers/College Students/Professionals(IT & Non-IT) can spot the quality of training by attending one lecture. Hence, we provide one free demo class to all our trainees so that they can judge on their own.

No, you don’t have to pay anything to attend the demo class. You are required to pay the training fee after free demo only if you are fully satisfied and want to continue the training.

To register for free demo, visit our campus or call our counsellors on the numbers given on contact us page.

Yes, all the trainees shall work on live projects provided by Croma Campus after completing their training part.

You will never lose any lecture. You can choose either of the two options:
View the recorded session of the class available in your LMS.
You can attend the missed session, in any other live batch.

Please note, access to the course material will be available for lifetime once you have enrolled into the course.

Yes, Training certificate & Project completion will be issued by Croma Campus(ISO 9001-2000 Certified Training Center)

Yes, Croma Campus conduct special training programs on week end for college students throughout the year.

Croma Campus is the largest education company and lots of recruitment firms contacts us for our students profiles from time to time. Since there is a big demand for this skill, we help our certified students get connected to prospective employers. We also help our customers prepare their resumes, work on real life projects and provide assistance for interview preparation. Having said that, please understand that we don’t guarantee any placements however if you go through the course diligently and complete the project you will have a very good hands on experience to work on a Live project.

Yes, Course Fee can be paid in two equal installments with prior Approval.

Yes, Croma Campus offer various group or special discounts.

No, Lab is open from 8 A.M. to 8 P.M. seven days a week. This time can be extended upto 11 PM if need arises.

Yes, students can take breaks during their exams and can resume it later without paying any fee. Apart from this, Students can attend batches for revision even after completion of their courses.

Batch strength differ from technology to technology. Minimum batch strength at Croma Campus is 10 and maximum batch strength is 30.

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Course Features

Get Practical and Well focused training from Top IT Industry experts.

Get Routine assignments based on learning from previous classes.

Live project, during or after the completion of the syllabus.

Lifetime access to the learning management system including Class recordings, presentations, sample code and projects

Lifetime access to the support team (available 24/7) in resolving queries during and after the course completion

Get certification after the course completion.

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