Salesforce Advanced Certification 301

Salesforce Certified Advanced Administrator (301)



Salesforce Certified Administrator Exam :

  • Number of Questions: 60
  • Item Types: Multiple Choice
  • Exam time: 90 Mins.
  • Passing score: 65%
  • Price: $200 USD
  • Retake Fee: USD 100

Syllabus for Salesforce Advanced Administrator 301 Certification Exam

Security And Access 20%
  • Given a scenario, determine the implications to record and field data access
  • Describe the capabilities of territory management and the implications to the sharing model
  • Compare and contrast the capabilities of custom profiles, permission sets, and delegated administration
Extending Custom Objects And Applications 8%
  • Describe the appropriate use of relationship types when building custom objects
Auditing And Monitoring 6%
  • Given a scenario, determine the appropriate tools for monitoring and troubleshooting system activity
Sales Cloud Applications & Service Cloud Applications 20%
  • Explain how to customize and maintain products, price books, schedules, and quotes
  • Describe the capabilities of Customizable and Collaborative Forecasting
  • Explain how to create and maintain Salesforce Knowledge
  • Explain how to create and maintain service entitlements and entitlement processes
  • Describe the features of Salesforce which enable interaction between support agents and customers
Data Management  10%
  • Explain the tools and best practices for improving and enriching data quality
Content Management 03%
  • Explain how to set up and maintain Salesforce CRM Content 
Change Management  10%
  • Describe the options available to move metadata between environments
  • Describe the capabilities and best practices for using change sets to move metadata between environments
Reports And Dashboards 10%
  • Given a scenario, determine the appropriate analytic tools to meet complex reporting requirements
Process Automation 13%
  • Given a scenario, troubleshoot an approval process
  • Given a complex scenario, determine the solution using a combination of automation tools to solve a business problem

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